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Grand Mercure Apartments Magnetic Island

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Grand Mercure Apartments Magnetic Island
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338 Reviews from our TripAdvisor Community

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Showing 330: English reviews
Reviewed 2 days ago NEW

My family and I booked multiple rooms 12 months in advance for a week over Christmas - we were bitterly disappointed with the standard of the rooms and service. Upon arrival we were told that the air conditioning was not working and would not be repaired for our entire stay. It was obvious that this had been the case for...

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Thank Chris S
Cairns Region, Australia
Reviewed 5 days ago NEW

Apartment was in need of a spruce up. Beautiful balcony views though. Checked in to our 3 bedroom apartment. Bedding configuration was not what was stated & only 4 towels were supplied. Upon calling reception we were told to come down & get our own towels as they are too busy to bring them to our room. As for bedding...

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Thank 41terri
Reviewed 1 week ago

We paid over $300 per night for a 1 bedroom apartment. The view was fabulous. The apartment was tired, sorely in need of maintenance and definitely did not live up to the description of "luxury beach house style apartments, most with a myriad of creature comforts, quality appliances and exquisite features". It seemed that the apartment had not had a...

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1Thank Karen N
Reviewed 2 weeks ago via mobile

My best friend and I had an absolutely incredible stay. Marc and Miranda were so friendly and helpful. The view was outstanding, the pools were sensational (rooftop was my favourite). It was walking distance to restaurants, supermarkets, car hire and the ferry. The room itself was big enough for the two of us. We had a wonderful time. Will definitely...

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Thank Jessica W
Townsville, Australia
Reviewed 2 weeks ago

There are two things going for this apartment hotel - the view, if you happend to get a room with one, and its location next to the ferry terminal, supermarket, bus stop etc. And that is where it ends. We reserved a 2 bedroom apartment for a couple of nights between Xmas and New Year. The ducted air conditioning no...

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3Thank Chris C
Wirral UK
Reviewed 2 weeks ago

We stayed here for 3 nights on a Groupon deal. We had a 2 bed, 2 bath apartment. The ferry journey from Townsville was fun and fortunately we had great weather. Check in was friendly and efficient, though we had difficulty in opening the security barrier. Initially they thought it was our fault and did not believe us, but when...

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Thank NeilandBarbara
Reviewed 4 weeks ago

Grand Mecure is a short walk from the ferry terminal, apartments are huge. 2 Bedrooms, two bathrooms, big lounge with two leather sofas, views are spectacular, 4 pools and all very nice to swim in. One rooftop where you can get awesome sunset pics over the mountain. Was nice and quiet for us as we went before the school holiday...

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Thank Fiona L
Ingham
Reviewed 28 November 2016

Our ladies tennis group had our annual xmas break up party here. We were extremely well looked after. Accommodation was exceptional with spectacular ocean views in all apartments we stayed in. We had a roof top pool party that was set up for us by the wonderful management and staff. Everyone was very happy with our stay. Would highly recommend...

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Thank all0uisel
Eric D, Manager at Grand Mercure Apartments Magnetic Island, responded to this review

It was a pleasure to host a group like yourselves whom bring a happy cheer to Grand Mercure! The rooftop pool area is a great place to host Christmas functions and we are glad these facilities are being utilized. We would love to have you ladies return next year. Please contact us directly +61 7 47582100 and we are more...

Wollongong, Australia
Reviewed 22 November 2016

This island feels like an outer suburb of Townsville - a very pretty, unspoilt island with many permanent residents. Go there for the walks, the water, the lovely little eateries and the tranquility. It's not a shopping destination nor is the landscape dominated by tourism development. The Mercure apartments are clean, stylish and contain a fantastic pool - perfect for...

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Thank Marina0418
Eric D, Manager at Grand Mercure Apartments Magnetic Island, responded to this review

We really appreciate all feedback from valued guests like yourself and are really wrapped to hear you enjoyed your stay! With the natural beauty of Magnetic Island and "unspoilt island" is just how to perfectly describe our beautiful home. Thank you for putting the effort into writing a review for us at Grand Mercure! For any future bookings please contact...

Townsville, Australia
Reviewed 19 November 2016

These are truely self contained apartments, 400 metres from the Magnetic Island ferry. The apartments have everything you need and there is a supermarket 300 metres away where you can purchase anything you need to make you stay comfortable. There are two types of accommodation, ocean front or setback, make sure you get the ocean front.

Review collected in partnership with Accorhotels.com
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Thank Jeffrey F
Eric D, Manager at Grand Mercure Apartments Magnetic Island, responded to this review

Thank you for your review and putting the effort into writing a review for us at Grand Mercure! We really appreciate all feedback from valued guests like yourself and are really glad to hear you enjoyed your stay! With the convenience and natural beauty of the apartments it is hard to want to leave! For any future bookings please contact...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
With the character of Magnetic Island reflected in its distinctive architecture, Grand Mercure Magnetic Island offers a secluded sanctuary, with oceanfront accommodation comprising of four buildings nestled around tropical landscaped gardens. Grand Mercure Magnetic Island offers a selection of deluxe one, two and three bedroom beach house style apartments designed to take advantage of uninterrupted views of the Coral Sea and enhance the natural space and lighting with sliding door panels, louvered walls and breezeways and private balconyies. ... more   less 

Additional Information about Grand Mercure Apartments Magnetic Island

Address: 146 Sooning Street, Nelly Bay, Magnetic Island, Queensland 4819, Australia (Formerly Mantra One Bright Point)
Region: Australia > Queensland > Magnetic Island
Price Range: $205 - $407 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Mercure Apartments Magnetic Island 4*
Number of rooms: 70
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Also Known As:
Accor Grand Mercure Apartments Hotel Magnetic Island
Mantra One Bright Point Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Apartments Magnetic Island staff and other travellers.
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Questions? Get answers from Grand Mercure Apartments Magnetic Island staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try Peppers”
 of 5 bubbles 41terri, 14 Jan 2017 | Read review
“Chose a different hotel”
 of 5 bubbles ChrisC638, 1 Jan 2017 | Read review
“Ask for ocean view. It's worth it.”
 of 5 bubbles 489fional, 16 Dec 2016 | Read review
“ocean view rooms are spectacular”
 of 5 bubbles all0uisel, 27 Nov 2016 | Read review
“Check it's actually been cleaned”
 of 5 bubbles GeorginaBurrows, 9 Nov 2016 | Read review
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