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Courtyard Cleveland Beachwood

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Courtyard Cleveland Beachwood
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194 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Cleveland Beachwood
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Showing 193: English reviews
London, United Kingdom
Reviewed 22 May 2016

Our family was in town for a graduation. We had 4 rooms at the hotel for 3 nights. The hotel is nice, clean, and comfortable. But above everything was the staff - they were so professional and friendly and were concerned for our comfort. This is for the ladies at the front desk, at the bistro and the maids. And...

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Helpful?
Thank suzysuzzer
Kim K, Director of Sales at Courtyard Cleveland Beachwood, responded to this review

Thank you for taking a moment to provide us with your comments Suzysuzzer. We are so pleased you had a pleasant stay at our hotel over graduation weekend! We certainly pride ourselves on providing exceptional customer service and we are happy to hear that we did just that for you and your group. We hope you will consider staying with...

Pennsylvania
Reviewed 20 May 2016

Excellent stay for one night when on business in the area. Comfortable and clean room. Was early for breakfast and kind staff provided a tea before they opened complimentary. The room is less than entirely quiet. The exhaust fan in the bathroom never stops and can be heard. I ended up turning off the HVAC but agree with other reviewers...

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Helpful?
Thank startraindd
Kim K, Director of Sales at Courtyard Cleveland Beachwood, responded to this review

Thanks for taking a moment to provide us with your feedback, Startraindd. We do appreciate your comments and we're so happy to hear that you found the hotel comfortable and clean. We do take the feedback of our guests to heart and have begun to replace many of the HVAC units in the guest rooms. This will be done several...

Ohio
Reviewed 17 April 2016

We have stayed at Courtyard Cleveland Beachwood 04/09/16 - 04/10/16. We are very unhappy with that Hotel. The HVAC unit in our room was extremely loud. It was turning on and off all night, waking us up. If you want a good night sleep – never stay at this hotel.

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Helpful?
Thank JoeTheTraver
Kim K, Director of Sales at Courtyard Cleveland Beachwood, responded to this review

Hello JoeTheTraver - thank you for taking a moment to provide us with your comments. We are so sorry to hear that you did not have a restful night's sleep while staying at the hotel. We are taking measures to address the HVAC unit in your room. We truly hope that you will consider returning to the hotel in the...

Hyderabad, India
Reviewed 15 April 2016

Comfortable living with kitchen and all other facilities. Ideal for business stay. social hours are great fun with your friends. abundant parking space coupled with good lawns in case you see the sun.

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Helpful?
Thank Jatil S
Kim K, Director of Sales at Courtyard Cleveland Beachwood, responded to this review

Thank you for providing us with your comments. While we're pleased to hear that you were satisfied with your hotel experience, we can't help but wonder if you stayed at another hotel as our property does not offer suites with kitchens. We do hope to have the opportunity to have you as our guest in the future!

Chicago, Illinois
Reviewed 10 April 2016

I have been staying at this location since mid 1990, and always like it due to location, huge rooms and great staff. This hotel now is the latest generation rooms and its very nice a great value. I was here in April and it snowed 6" inches overnight, and I had a suit on and no coat, the GM came...

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Helpful?
2Thank MotoSurf
Kim K, Director of Sales at Courtyard Cleveland Beachwood, responded to this review

Thank you for taking a moment to provide us with your comments. Cleveland weather can be a bit unpredictable and this past weekend's snow storm is evidence of that. It makes it difficult to be prepared when traveling for sure. It's no surprise that Bryan was assisting our guests with snow removal as he is by far the best in...

Erie, Pennsylvania
Reviewed 10 April 2016 via mobile

My boyfriend and I stayed for one night while visiting friends in Cleveland last night. Our experience was great from beginning to end! We appreciated the thoughtfulness of the staff to move us away from the block of rooms reserved for a hockey group also staying the weekend. Our room was quiet, comfortable and spacious. Everyone was very kind and...

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Helpful?
Thank lhumes1186
Kim K, Director of Sales at Courtyard Cleveland Beachwood, responded to this review

Thank you for taking a moment to provide us with your comments. We truly appreciate the feedback. We are so happy to hear that you enjoyed your stay with us and felt that our staff delivered great service. We strive to provide exceptional customer service at all times and we are pleased to hear we did just that for you....

Westerville, Ohio
Reviewed 8 April 2016

Courtyard is usually good reliable hotel, offering value, ambiance, and great service. This one works on all levels -- clean rooms, cozy lounge, solicitous staff. However, What should have been a restful night in a comfortable bed was disturbed by a noisy heating and cooling unit. My choice was a noisy night or a frigid room -- I picked the...

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Helpful?
Thank Pat W
Kim K, Director of Sales at Courtyard Cleveland Beachwood, responded to this review

Thank you for providing us with your feedback. We are so sorry to hear that your night was disrupted by the heating unit in your room. We have taken measures to address the issue with this unit. It's great to hear that you enjoyed the rest of the services and the product we have to offer. We are hopeful that...

Saint Louis, Missouri
Reviewed 4 March 2016

I went to Cleveland to be with a long-time friend who was in Hospice. By chance, I was fortunate to reserve a room at the Marriott Cleveland Beachwood. On the second night of my stay, there was a car accident nearby and a transformer was knocked down so there was no power for an area of several blocks for 27...

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Helpful?
Thank Dianna F
Kim K, Director of Sales at Courtyard Cleveland Beachwood, responded to this review

Thank you for taking a moment to provide us with your feedback. We are grateful for your kind comments regarding our staff and the service you received over the weekend of the power outage. It was a difficult weekend to say the least, and we are so pleased we were able to meet your needs and provide personal service and...

Waxhaw, North Carolina
Reviewed 2 March 2016

Average Courtyard. Staff was very helpful. Bistro staff were extremely polite and helpful in the morning breakfast rush. Decent property. Only odd thing was the vent in the bathroom ran constantly - no way to shut it off. The vent was loud and could be heard throughout the room. I just shut the bathroom door and it was fine.

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Helpful?
Thank mkwiley
Kim K, Director of Sales at Courtyard Cleveland Beachwood, responded to this review

Thank you for providing us with your feedback. We are grateful for your business and for the opportunity to have you as our guest. We're sorry to hear that your stay was disrupted by the fan in your guest room. We hope to have the chance to serve you again in the future and provide an uninterrupted stay and exceed...

Center
Reviewed 29 February 2016

Any Courtyard in US convinces me of how this brand delivers more than the competing Garden Inns. THere's an attempt to have appealing colours and some originality, versus the empire of standardization. This place makes no exception. Fine, large rooms, with nice design. The ceiling is not very high but the space to breath is guaranteed. There's a bar/bistro in...

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Helpful?
Thank Hedin
Kim K, Director of Sales at Courtyard Cleveland Beachwood, responded to this review

Thank you for taking a moment to provide us with your feedback. We're so happy to hear that you enjoy what Courtyard has to offer and feel we are meeting your needs. We recognize that you have several options when choosing a hotel and we're grateful for your loyalty to Courtyard. Our hotel renovated just two years ago to the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Courtyard by Marriott hotel in Beachwood is located in Cleveland's premier suburban business and entertainment district. Our state-of-the-art lobby offers exceptional flexibility and choices for our guests, including inviting spaces for work or relaxation, complimentary Wi-Fi, and the latest news, weather and airport updates via the GoBoard®. Each stylishly appointed guest room features Courtyard's new Cynergy décor with innovative accents like the “Lounge-around” Sofa and Shower Nook. Whether traveling for business or pleasure, your stay at this beautifully renovated hotel is sure to be more comfortable, productive, and enjoyable than ever before! Start your day with a healthy breakfast including Starbucks coffee, or relax and share a casual dinner with friends or colleagues in the Bistro®. Located on Interstate 271, near upscale shopping and dining, our hotel is the perfect choice for overnight stays, group travel, business meetings, and social gatherings. ... more   less 

Additional Information about Courtyard Cleveland Beachwood

Address: 3695 Orange Pl, Beachwood, OH 44122-4401
Region: United States > Ohio > Beachwood
Price Range: $149 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Cleveland Beachwood 3*
Number of rooms: 113
Reservation Options:
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Also Known As:
Courtyard By Marriott Cleveland Beachwood Hotel Beachwood
Courtyard Beachwood
Beachwood Courtyard
Beachwood Marriott
Hotel Style:
#4 Business Hotel in Beachwood
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Cleveland Beachwood staff and other travellers.
3 questions
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Philadelphia, Pennsylvania
over a year ago
Philadelphia, Pennsylvania
over a year ago
Lockport, N.Y

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Questions? Get answers from Courtyard Cleveland Beachwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have balconies. Room 310 was a corner room and did not.”
 of 5 bubbles JadeyIA, 8 Jul 2016 | Read review
“If you want a restful sleep – choose another hotel.”
 of 5 bubbles JoeTheTraver, 17 Apr 2016 | Read review
“Face south for the sun.”
 of 5 bubbles craigrK307YF, 7 Nov 2015 | Read review
“fourth floor, sometimes the lower floors get loud”
 of 5 bubbles marcgY9699IA, 6 Oct 2015 | Read review
“Don't need an accessible one!”
 of 5 bubbles reneep972, 6 Sep 2015 | Read review
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