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Residence Inn Cleveland Beachwood

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Residence Inn Cleveland Beachwood
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210 Reviews from our TripAdvisor Community

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Showing 205: English reviews
pennsylvania
Reviewed 28 September 2015

The room was clean and updated. Check in and out was easy. Breakfast was wonderful. The staff was extremely nice, especially Stephanie. She was so friendly. It was great to see someone in customer service that actually likes their job and people! Carl was nice also!

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Thank pammypa
Austin, Texas
Reviewed 26 September 2015

I was having problem getting onto hotmail.com and securing an eticket for my return trip to boston tomorrow Carl, supervisor of employees at Marriott Residence Inn in Beachwood, Ohio...spent alot of time getting me to the website i needed to get to and helping me print out the eticket for my return trip. The computer we were working on was...

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Thank Rich R
Land of Pleasant Living
Reviewed 17 September 2015

Stayed for 4 nights for a family wedding. As always, clean and comfortable with great beds. Staff is attentive and helpful, although we had to remind them to clean the room. One drawback was the awful cooking odors from some of the rooms - smelled like they were cooking goat or something. Overall a good stay and would stay there...

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Thank cz75guy
Saint Louis, Missouri
Reviewed 14 September 2015

I travel for business and I always stay in Marriott hotels--mostly because they treat their loyalty guests very well. This Residence Inn was no exception. The young man who staffs the front desk had taken my phone reservation the day before, remembered our conversation and greeted me by name. Well done, young man! Another front desk clerk was very understanding...

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Thank Pariswhereyouare
cleveland, ohio
Reviewed 11 September 2015

Our house had extensive water damage and we couldn't stay there. We have a dog and needed a dog friendly hotel. Not only did the Residence Inn welcome us, they welcomed our dog. During our 3 week stay, front desk assistant manager Carl offered to take our dog Bailey out while we were at work. This was so helpful and...

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Thank williamsgirl
Central PA
Reviewed 10 September 2015 via mobile

My son and I stayed here for 5 nights after he had shoulder surgery at Cleveland Clinic. He is a freshman at John Carroll University, had just moved on campus the week before as an athlete and then needed surgery. We are not familiar with the area as we are from PA. This hotel was the perfect place to be...

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Thank wolfpups
Reviewed 30 August 2015 via mobile

We stayed in a few residence inn during this trip. They were all nice but this was the nicest. Recently renovated the hotel was gorgeous and the rooms were stunning! Very clean! Also they have a deal with the local gym that you can use their facilities for the duration of your stay. They had things for the kids to...

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Thank Tanial89
Reviewed 28 August 2015

The hotel is nice. Our room was on the first floor. I would recommend this hotel if you need some where clean and reasonably priced. By the time we made it to the breakfast buffet, everything was just about gone.

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Thank seana g
Terry N, Manager at Residence Inn Cleveland Beachwood, responded to this review

Dear Seana, Thank you for staying with us at the Residence Inn Beachwood and for taking the time to provide feedback about your stay. I am sorry to hear that we were short of breakfast items during your stay. I will be sure to work with my staff to ensure we have enough food available during the breakfast hours to...

Charlotte, North Carolina
Reviewed 24 August 2015

This is my first stay here with family and I have 5-6 more future visits booked here..i would need to rethink.. the hotel itself is good and the front office staff is very kind and helpful.. however the room service is pathetic.. for my stay for 10 days..we almost have to call front desk every other day.. the trash is...

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Thank Nimlabus M
Terry N, Manager at Residence Inn Cleveland Beachwood, responded to this review

Dear Nimlabus, Thank you for taking the time to provide feedback about your current stay. I am very sorry for out sub par housekeeping service you have received during your stay. I have passed this information onto our housekeeping team to find out why this is happening and to correct these issues. There is no excuse for poor housekeeping service....

Reviewed 19 August 2015 via mobile

I have been staying here on business for years. I've recommended this hotel often, and got my company to set up an account. Unfortunately, they recently renovated, which was welcome, but they made the decision to replace the best pillow top hotel bed I've ever slept in with an infinitely cheaper, incredibly uncomfortable mattress. I am extremely disappointed, particularly so...

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1Thank Christie K
Terry N, Manager at Residence Inn Cleveland Beachwood, responded to this review

Dear Christine, I am sorry that our new mattresses did not meet your expectations. Our new mattresses are Serta brand mattresses and we try to provide a mattress that fits everyone's needs. We appreciate that you choose to stay with us and we will do whatever is possible to make our new mattresses more comfortable for you. Thank you.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the exclusive Beachwood area of Cleveland, this Residence Inn by Marriott hotel is centrally located to everything Cleveland has to offer. Minutes away from major Cleveland corporations including Philips Medical Systems, Progressive Insurance, Rockwell Automation, Nestle, Cleveland Clinic, and walking distance to the new University Hospitals Ahuja Medical Center. Experience the best dining and shopping Cleveland has to offer at Legacy Village, Eton Collection and Beachwood Place. This Residence Inn Hotel has easy access to local attractions such as University Circle, Rock & Roll Hall of Fame, Progressive Field and Downtown. Enjoy spacious suites when visiting the adjacent communities of Shaker Heights, Cleveland Heights, Solon and Chagrin Falls. Thrive at the Residence Inn Cleveland Beachwood Hotel with FREE internet, FREE hot buffet style breakfast, and FREE social hours on select nights. ... more   less 

Additional Information about Residence Inn Cleveland Beachwood

Address: 3628 Park East Drive, Beachwood, OH 44122
Region: United States > Ohio > Beachwood
Price Range: $189 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Cleveland Beachwood 3*
Number of rooms: 174
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Also Known As:
Residence Inn Cleveland Beachwood Hotel Beachwood
Cleveland Residence Inn
Hotel Style:
#4 Family Hotel in Beachwood
#5 Romantic Hotel in Beachwood
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Cleveland Beachwood staff and other travellers.
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10 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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