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Extended Stay America - Cleveland - Beachwood - Orange Place - North

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Extended Stay America - Cleveland - Beachwood - Orange Place - North
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75 Reviews from our TripAdvisor Community

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Showing 75: English reviews
Reviewed 30 July 2016 via mobile

No frills no thrills: just a clean place to stay. You will cleaning your own room, and at times there was not a desk attendant at the desk. Had to call the front desk at 1am about what seemed to be someone having a party or doing jumping jacks above me. She told me to call the police. I did...

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Helpful?
Thank tdraper25
Manager_11525, Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - North, responded to this review

Thank you for taking the time to write a review of your stay. Please let me sincerely apologize for the issues you had with noise. Certainly it is not the responsibility of our guests to handle any noise complaints and the team member responsible has been retrained on how to handle such complaints. We do hope you give us the...

Charlotte, North Carolina
Reviewed 30 July 2016

This was my first experience at an Extended Stay. I did not choose this hotel-- the company did. My stay didn't start out well, but it honestly can't blame the hotel. After arriving on the first night at 11:45pm, I was told they did not have a reservation for me and thought I would be checking in the next night....

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Helpful?
Thank 886SteveS
Manager_11525, Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - North, responded to this review

Thank you for taking the time to write a review of your stay. We do appreciate your positive comments and will review them with the team. We have researched the issues with the local TV channels and the internet and the problems have been resolved. We do hope that you give us the opportunity to be of service to you...

Belleville, West Virginia
Reviewed 18 December 2015

I was here on business and was very happy with the accommodations, the staff. My only complaint was that seeing I was walking with a cane, I should have been put in a closer room. I was in 312, all the way down one hall and half way down another. Too much walking.

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Helpful?
1Thank Maggie_RV
Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - North, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our friendly staff and comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Pittsburgh, Pennsylvania
Reviewed 29 October 2015

The Extended Stay North was very appealing not only from the outside of the building but also the inside as well. My room had a full size sofa and a king bed with area to walk around. As you went into the room , there was a small kitchenette and a breakfast bar where you could sit and eat. Room...

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Helpful?
1Thank suziesheltie
Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - North, responded to this review

Thank you for your wonderful review of our property. I am so pleased to read that we were able to accommodate your needs with our fully equipped kitchens, spacious rooms and our pet friendly policy. I’m thrilled that we were able to provide you with a home away from home experience! Once more, thank you for posting your review. We...

Rayland, Ohio
Reviewed 25 September 2015 via mobile

I am a traveling nurse and have been staying here 2 days a week for the past couple weeks. The staff is always accommodating and helpful. The rooms are very nice, I have stayed in a king and in a queen room and prefer the king beds, just more space and comfort it seems. I will continue to stay here...

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Helpful?
1Thank Steelersfan2015
Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - North, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Indiana
Reviewed 19 September 2015 via mobile

Worth the price tag. Had a newer style room as compared to mgmt photos. Breakfast was very weak, no coffee pot in the room as compared to pictures. It was clean, well staffed. Outdoor look is impressive. I would likely return. Good location for other food/beverage options nearby. Close enough to walk to these sites but I would not suggest...

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1Thank Hardjjjc
Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - North, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies that we failed to communicate our amenities during check-in. While we no longer keep dishes in guest rooms, these items are available upon request at the front desk. Still, I am glad to read that you had a positive stay overall. Thank you...

Reviewed 22 January 2015 via mobile

Check-in was nice. The two ladies I dealt with were nice. The room? Different story. Bathroom towels were scratchy, stained. Bed was filthy, like it had not been changed. Hair, tiny black specks, stains, odor. The 2 burners to cook on in kitchen did not work. Closet doors were so hard to open and close. Never again. Ick! So glad...

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Helpful?
5Thank Lisa S
Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - North, responded to this review

I appreciate you taking the time to write a review of your experience with us. The problems you described, in your review are not acceptable and its very obvious there was a breakdown by housekeeping and the person inspecting the room. I sincerely apologize for your experience. To make sure this doesn't happen again, I am retraining the laundry department...

Reviewed 10 September 2014

I prepaid through a 3rd party site for my room at the Orange North ESA. Upon my arrival there was a crunchy carpet, stains on the towels and bed linens, leftover food in the sink, and a bug in a drawer. I don't need much out of a cheap hotel, only for it to be clean, which this definitely wasn't....

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2Thank Lindsey M
Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - North, responded to this review

Lindsey - Thank you for taking the time to write a review of your stay. The condition of your room that you described is unacceptable. Please accept our apologies. We can assure you that we have discussed your review with our housekeeping staff to make sure your experience is not repeated. We continually work to improve our hotel, so we...

Livingston
Reviewed 4 September 2014

I arrived for my four night stay around 4pm on a Saturday. And the woman behind the front desk checked me in. I'm handicapped and had requested a room close to the elevator which, it turns out, she had provided me so everything started out nice. I asked if there was anyone there that could help me move my suitcase...

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Helpful?
4Thank Bruce M
Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - North, responded to this review

Thank you for bringing this to our attention. We sincerely apologize for the inconveniences you experienced during your stay. We will work with our staff to make sure we are always accessible to our guests and providing quality hospitality at all times. We will also have our maintenance engineer address the issues in your room. We continually work to improve...

Ohio
Reviewed 3 September 2014

Front desk was not very friendly. Requested a complete set of kitchen items during the check-in and was told they would be brought to the room and that did not happen. Bed was squeaky with low grade linens. Bathroom was outdate with old stains. Hallway smelled and was not vacuumed the 2 nights we stayed as we continued to see...

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Helpful?
3Thank livvygirl
Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - North, responded to this review

Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so we are disappointed to hear that your customizable kitchen pack was not delivered and that your stay did not meet your expectations. We will review your feedback with our front desk staff to ensure we...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Cleveland - Beachwood - Orange Place - North

Address: 3625 Orange Pl, Beachwood, OH 44122-4401 (Formerly Homestead Studio Suites - Cleveland - Beachwood)
Region: United States > Ohio > Beachwood
Price Range: $125 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Cleveland - Beachwood - Orange Place - North 2.5*
Number of rooms: 142
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Also Known As:
Homestead Studio Suites Cleveland/Beachwood Hotel Beachwood
Homestead Beachwood
Homestead Suites Beachwood
Homestead Studio Suites Beachwood
Beachwood Homestead Suites
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Cleveland - Beachwood - Orange Place - North staff and other travellers.
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New Philadelphia, Ohio
4 months ago

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Questions? Get answers from Extended Stay America - Cleveland - Beachwood - Orange Place - North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I spoke with the hotel and received a great room!! If you are bringing a pet your are required to call.”
 of 5 bubbles suziesheltie, 28 Oct 2015 | Read review
“If you will show up after 11PM don't book in this hotel. Try to avoid this hotel even before 11PM check in.”
 of 5 bubbles youtub5201, 13 Aug 2014 | Read review
“All rooms are good. Excellent location to I-271”
 of 5 bubbles sgarfiel, 31 Jul 2014 | Read review
“Do not stay near the back entrance, as the door makes A LOT of noise, upon both opening and closing...I mean, slamming shut”
 of 5 bubbles Once11Now7, 30 Dec 2013 | Read review
“Stay away from hotels with bed bugs...period.”
 of 5 bubbles 301nmh, 26 Dec 2013 | Read review
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