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Hilton Garden Inn Cincinnati Blue Ash

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Hilton Garden Inn Cincinnati Blue Ash
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456 Reviews from our TripAdvisor Community

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Evansville, Indiana
Reviewed 28 June 2016

I had the privilege of coordinating a block of rooms for a traveling sports team last week and the process was seamless. Thanks to the attentiveness of the sales manager, Peter, the process of securing rooms for the group was a breeze! The hotel staff was gracious and accommodating. The hotel was very nice and the rooms were comfortable and...

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Thank kadyjean
Shawn L, Manager at Hilton Garden Inn Cincinnati Blue Ash, responded to this review

Thanks for Comments We appreciate you taking your valuable time to fill out the survey for the Hilton Garden Inn Blue Ash. Your comments help us serve you and all guest with improved practices. We appreciate you choosing to stay with us for your tournament, Peter is a great asset to our company for his experience with sports teams. We...

Columbus, United States
Reviewed 27 June 2016

Very disappointed in the quality of this hotel room. Bathroom door would NOT close. Furniture was old and worn - finish was worn OFF in several places. It looked like a kindergartner was hired to caulk the tub. It seemed like decorations were missing in the room - a big blank wall. They obviously made a conscious decision to pass...

Review collected in partnership with Hilton Garden Inn
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Thank Dale D
Shawn L, Manager at Hilton Garden Inn Cincinnati Blue Ash, responded to this review

We appreciate you taking your valuable time to fill out the survey for the Hilton Garden Inn Blue Ash. Your comments help us serve you and all guest with improved practices. Please except my sincere apologies for the condition of your room. I sincerely apologize that it happened and understand your dissatisfaction. These issues have been addressed with the appropriate...

New York City, United States
Reviewed 24 June 2016

I think it's great that the room's wall art was tasteful black and white photos of local sites. And, on display in the lobby, the original paintings of Cincinnati landmarks is a refreshing and engaging improvement on the usual, tasteless, mass produced faux abstract art. It was great to be able to open (even 6 inches) the window at night....

Review collected in partnership with Hilton Garden Inn
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Thank Jeff G
Shawn L, Manager at Hilton Garden Inn Cincinnati Blue Ash, responded to this review

We appreciate you taking your valuable time to fill out the survey for the Hilton Garden Inn Blue Ash. Your comments help us serve you and all guest with improved practices. I sincerely apologize that it happened and understand your dissatisfaction. These issues have been addressed with the appropriate departments. I assure you it is rare that this happens at...

Portsmouth, United States
Reviewed 24 June 2016

We've stayed here often and it never disappoints us. The staff is always friendly and helpful and the rooms are large and very clean. We've stayed here so often that the staff recognizes us, calls us by name, and Amy in the breakfast area know what our order is even before we tell her. The breakfasts are fantastic. We will...

Review collected in partnership with Hilton Garden Inn
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Thank Craig J
Shawn L, Manager at Hilton Garden Inn Cincinnati Blue Ash, responded to this review

We appreciate you taking your valuable time to fill out the survey for the Hilton Garden Inn Blue Ash. Your comments help us serve you and all guest with improved practices. We truly appreciate Amy everyday she makes everyone day brighter every morning. We look forward to your next visit at the Hilton Garden Inn Blue Ash. Please contact myself...

Akron, United States
Reviewed 23 June 2016

hotel amenities great except the mattresses need updated they are overly soft and although they state you have option to improve firmness, the adjustment does not work. Staff friendly, helpful and restaurant provides great meals.

Review collected in partnership with Hilton Garden Inn
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Thank Maria C
Shawn L, Manager at Hilton Garden Inn Cincinnati Blue Ash, responded to this review

We appreciate you taking your valuable time to fill out the survey for the Hilton Garden Inn Blue Ash. Your comments help us serve you and all guest with improved practices. I apologize that your bed was not as comfortable as should be. The normal setting for most guests is with the dial being set straight up and down. We...

Reviewed 17 June 2016

dips in the mattresses made all of the niceties of Hilton Garden fall by the wayside when you cannot sleep well. I've stayed here multiple times and I'm sorry to say I will be moving on until they get new mattresses.

Review collected in partnership with Hilton Garden Inn
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Thank I3661TNmarkd
Shawn L, Manager at Hilton Garden Inn Cincinnati Blue Ash, responded to this review

We appreciate you taking your valuable time to fill out the survey for the Hilton Garden Inn Blue Ash. Your comments help us serve you and all guest with improved practices. We have found that the beds vary from room to room. Hilton is addressing this and also giving us the opportunity to look into a non-air mattress in the...

Atlanta, United States
Reviewed 14 June 2016

I have already rated everything. You need to go inside the rooms and update. The mini suite is dark and furniture looks tired and drab. Ben, Shawn, David the cook, Tom and Amy are always warm and welcoming.

Review collected in partnership with Hilton Garden Inn
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Thank Robert W
Shawn L, Manager at Hilton Garden Inn Cincinnati Blue Ash, responded to this review

We appreciate you taking your valuable time to fill out the survey for the Hilton Garden Inn Blue Ash. Your comments help us serve you and all guest with improved practices. We are currently going through all rooms and updating so they don't look so tired. We look forward to your next visit at the Hilton Garden Inn Blue Ash....

Stadtkyll, Germany
Reviewed 13 June 2016 via mobile

Ive been here a while ago. It was a clean and comfy stay here! Breakfast was good and the staff is very kind! The room was big enough and the bathroom as well. The staff at the bar was awesome. I had a good time!

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Thank Arenz0
Shawn L, Manager at Hilton Garden Inn Cincinnati Blue Ash, responded to this review

We appreciate you taking your valuable time to fill out the survey for the Hilton Garden Inn Blue Ash. Your comments help us serve you and all guest with improved practices. Thank you for coming back and saying with us. We look forward to your next visit at the Hilton Garden Inn Blue Ash. Please contact myself at 513-830-1585 or...

Concord, United States
Reviewed 5 June 2016

looked like an old hampton in that simply had a name change. Mattresses were the most uncomfortable I ever slept on...enough so as to warrant me to cancel the remainder of my stay and book with another hotel

Review collected in partnership with Hilton Garden Inn
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Thank Jim N
Shawn L, Manager at Hilton Garden Inn Cincinnati Blue Ash, responded to this review

Bed We appreciate you taking your valuable time to fill out the survey for the Hilton Garden Inn Blue Ash. Your comments help us serve you and all guest with improved practices. I apologize that your bed was not as comfortable as should be. The normal setting for most guests is with the dial being set straight up and down....

Deurne
Reviewed 2 June 2016

Stayed 3 nights. Nice property, well situated and fairly new. Little traffic so no sound to disturb. Choice of eating places close by. Lobby is well set. Friendly and helpful staff. Nice, clean, comfortable, and quiet Junior suite. However, the living area is very dark and has very little light. Possibility to open the window in the bedroom if you...

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Helpful?
Thank 630zitak
Shawn L, Manager at Hilton Garden Inn Cincinnati Blue Ash, responded to this review

We appreciate you taking your valuable time to fill out the survey for the Hilton Garden Inn Blue Ash. Your comments help us serve you and all guest with improved practices. We do have vents in the bathroom they are very quit and are always on. The AC will run very efficient if you are not running the fan the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Hilton Garden Inn Cincinnati Blue Ash

Address: 5300 Cornell Rd, Blue Ash, OH 45242
Region: United States > Ohio > Blue Ash
Price Range: $158 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cincinnati Blue Ash 3*
Number of rooms: 103
Reservation Options:
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Also Known As:
Hilton Garden Inn Cincinnati Blue Ash Hotel Blue Ash
Hotel Style:
#1 Romantic Hotel in Blue Ash
#2 Family Hotel in Blue Ash
#2 Business Hotel in Blue Ash
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Cincinnati Blue Ash staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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