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Holiday Inn Express Cleveland Airport - Brook Park

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158 Reviews from our TripAdvisor Community

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Showing 154: English reviews
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Atlanta, GA
Reviewed 13 February 2017

Nice people, great location, easy to get to by the RTA train. I stayed one night for Game 1 of world series. I was allowed an early check in. I used their airport shuttle back to the airport 6:30 nrxt morning. Nice clean rooms and plenty of Indians fans.

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Helpful?
Thank GM99_Atlanta
bokoh, General Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

We are very happy that you had a great stay and pride ourselves on providing the best possible service. We are looking forward to seeing you again in the near future.

Buffalo, NY, United States
Reviewed 7 February 2017

Stayed on the 3rd floor on the road side. Definite road noise if that bothers you request you stay on back side. Nice friendly good staff at the desk, handled my upgrade request easily. Stayed on 3rd floor, newly remodeled very nice and clean, modern. Continuing trend however with newer or remodeled Holiday Inn Express rooms the desk work space...

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Helpful?
Thank NFPowercat
Naples, Florida
Reviewed 5 February 2017

Wasn't a bad hotel, wasn't memorable. A couple of pluses - the hotel is close to the airport, probably 10 minutes at most, they also put breakfast out at 4:30 a.m. which is a bonus for early fliers. They also have an airport shuttle for convenience. Rooms are large and ours had a fridge and microwave along with a large...

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Helpful?
Thank jmoonesq
IHGService, Guest Relations Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear jmoonesq, Thank you for your feedback regarding your stay at Holiday Inn Express Cleveland Airport - Brook Park, OH. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment regarding the airport shuttle. However, we’re sorry we fell...

Texas
Reviewed 6 November 2016

I need a place to stay for one night before an early flight the next day and have always had great experiences at Holiday Inn Express. Not so with this place. The door to my room didn't close properly without having to push the door until it latched - something I discovered after other guests came barging into my room...

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Helpful?
Thank texaskaren68
Amit P, Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Hi texaskaren68- Thank you for staying at the Holiday Inn Express Brook Park Cleveland Airport. I'm so sorry for the inconvenience you experienced at our hotel. I wanted you to be sure that we have taken the necessary actions to train employees and fix all necessary problems that you were faced with during the stay. I truly apologize for this....

Cheektowaga, New York
Reviewed 1 November 2016

My son wanted to attend a concert in Cleveland on Saturday night (10/29/16) and asked if I would go with him. He was not expecting me to go to the concert with him because his kind of music and mine are not exactly the same. So I decided to go to the Hard Rock Racino for a few hours. I...

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Helpful?
Thank Stephen S
Waterford, Wisconsin, United States
Reviewed 25 October 2016

My supervisor booked me into this hotel and chose it over others based upon the reasonable price as well as the free shuttle service to nearby Cleveland Airport. As a loyal IHG rewards member and a fan of Holiday Inns, I was very relieved knowing I would get a good night of sleep and a better than expected hot breakfast...

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Helpful?
Thank Tichiganblues
Amit P, Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Thank you so much for the amazing review of our hotel. We continue to strive in providing excellence in service and quality to our guests. Thank you again and hope to see you back again soon.

Hartford
Reviewed 14 October 2016

This Holiday Inn Express is very nice. The staff is top notch and friendly. The rooms are clean and up to date in every way. The breakfast buffet is far above the standard for Holiday Inn. I recommend you stay here. I will be back.

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Helpful?
Thank steve375
Orbost, Australia
Reviewed 29 September 2016 via mobile

I stayed here with my daughter after travelling (32 hours) from Australia. We arrived very tired and weary at almost midnight. Staff were more than happy to organise an extra late check-out for us. Rooms were clean, we had a large bathroom and it was very quiet (even though on a busy road close to the airport). Breakfast was included...

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Helpful?
Thank Noelene B
Amit P, Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear friendly guest, Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport. We thank you for your kind words. Our staff continues to strive in providing excellence in quality and service. We thank you for staying with us and hope to see you back again very soon. Cheers, Management

Quad Cities
Reviewed 17 September 2016

As we approached the hotel, I was getting nervous about the neighborhood the hotel is located in - but the hotel itself was very nice. Easy to find, clean, good service, and comfortable rooms. The breakfast was very good, with something for everyone. I'd certainly stay again.

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Helpful?
Thank Mt C
Richmond, Virginia
Reviewed 16 September 2016

Stayed here for one night prior to an early morning flight the next day. The hotel is very convenient to the airport with shuttle service that runs on the half hour, almost 24 hours a day. There are a couple of restaurant choices right across the street. This Holiday Inn Express was a little different than many others I have...

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1Thank KenS9
Amit P, Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear KenS9- Thank you for Staying at the Holiday Inn Express Brook Park Cleveland Airport. We really appreciate all the kind words. Hope to see you back again soon as we continue to provide excellence in service and quality to our loyal guests. Cheers, Management

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Cleveland Airport - Brook Park hotel. We are conveniently located 1 mile from the airport, 4 miles from the IX Center, and 4 miles from car rental facilities. Our free shuttle runs from 6 AM to midnight daily. The Holiday Inn Express hotel features include complimentary hot breakfast bar, free high-speed Internet access, and free local phone calls. Enjoy a unique breakfast experience at our new Express Start breakfast bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hard-boiled eggs. We have also created the world's best tasting cinnamon roll. Visit Brook Park, OH and Stay Smart at the Holiday Inn Express hotel while attending IX Center events. ... more   less 

Additional Information about Holiday Inn Express Cleveland Airport - Brook Park

Address: 16330 Snow Road, Brook Park, OH 44142-2821 (Formerly Holiday Inn Express Brookpark - Cleveland Airport)
Region: United States > Ohio > Brook Park
Price Range: $157 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Cleveland Airport - Brook Park 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Holiday Inn Express Brookpark - Cleveland Airport Hotel Brook Park
Holiday Inn Brook Park
Brook Park Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Cleveland Airport - Brook Park staff and other travellers.
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Questions? Get answers from Holiday Inn Express Cleveland Airport - Brook Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“excellent subway RTA access and airport”
 of 5 bubbles GM99_Atlanta, 12 Feb 2017 | Read review
“2nd or 3rd floor.”
 of 5 bubbles stephensV1608UI, 1 Nov 2016 | Read review
“Rooms on the 1st floor are at street level so make sure to close your curtains to avoid headlights!”
 of 5 bubbles 914grantm, 5 Aug 2016 | Read review
“really near the airport, but NO NOISE”
 of 5 bubbles amandawT3710DQ, 23 May 2016 | Read review
“Ask for upgrades upon arrival”
 of 5 bubbles paulenich, 19 Dec 2015 | Read review
5 of 5