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Best Western Airport Inn & Suites Cleveland

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Traveller (35)
Room & Suite (17)
Dining (1)
Overview
  • Excellent31%
  • Very good36%
  • Average18%
  • Poor7%
  • Terrible8%
Travellers talk about
“waffles”(24 reviews)
“room was clean”(31 reviews)
“bob evans”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star accommodation
All hotel details
Additional information
Offers from Best Western Airport Inn & Suites Cleveland
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Airport Inn & Suites Cleveland
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (580)
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566 results
Traveller rating
184
190
104
42
46
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Time of year
LanguageEnglish
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184
190
104
42
46
Show reviews that mention
All reviewswafflesroom was cleanbob evansindoor poolshuttle servicewaffle makerfree shuttlestay there againthe breakfast areavery nice hotelstaff was friendlypleasant stayfree breakfastconvenient locationclevelandednahallway
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1 - 5 of 566 reviews
Reviewed yesterday

We have stayed at this hotel twice and both times we were very happy with our stay. Are room was clean and the staff was friendly. The hotel is minutes away from a variety of activities. We went to an Indians game both times we...More

Review collected in partnership with Best Western
Thank kmgregg47
Hotel's Favourite
Reviewed 5 July 2018 via mobile

After a nightmarish experience at the hotel (and i use that term loosely!) we were supposed to stay at for our 20 hour overnight layover at CLE, we found ourselves without a vehicle or room, in the middle of the night, in Cleveland, with two...More

Thank 126mikaelal
Response from Danny36108, General Manager at Best Western Airport Inn & Suites ClevelandResponded 9 July 2018

Dear 126mikaelal, We appreciate and thank you for your kind and pleasant feedback, which indicates to us that we’re on the right track in meeting guest needs and exceeding expectations. Specifically, we’re pleased that you liked our free breakfast, ample free shuttle and great staff,...More

Reviewed 2 days ago

I stayed here while my husband flew to take care of business for 2 days. While I was here I did our wash took forever bcz only 1 unit each. It’s a nice hotel has comfy king bed, good brkfst,I do like their tv network...More

Review collected in partnership with Best Western
Thank sfritz6974
Reviewed 1 week ago via mobile

When we checked in the pool had a gross film all over the surface of the pool! Front desk said they clean it every morning at 9am but they had a bunch of kids swimming just before check out! They assured is they were working...More

Thank Christina L
Response from Danny36108, General Manager at Best Western Airport Inn & Suites ClevelandResponded 1 week ago

Dear Chrisina L Thank you for sharing your experience; we are thrilled to hear you found our guest rooms, location and Breakfast to your liking. We are disappointed to hear that your experience was less than impressive. Providing our guests with a comfortable and relaxed...More

Reviewed 2 weeks ago via mobile

Stayed here for 4 nights in July. Rooms were basic. I’m not OCD but bathroom had pieces of toilet paper on the floor at check in and part of a bandaid on the floor also. Next day housekeeping came in and “cleaned” and the pieces...More

Thank lolancam
Response from Danny36108, General Manager at Best Western Airport Inn & Suites ClevelandResponded 1 week ago

Dear lolancam, Thank you for choosing the Best Western Cleveland Airport and for sharing your feedback in regards to your recent experience. We appreciate your feedback and are disappointed to hear that the service you received did not meet your expectations. We at theBest Western...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Business Centre with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Breakfast included
Self-Serve Laundry
Non-Smoking Hotel
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$94 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms
Details
Price range
US$94 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms
Add Photo Photos
Traveller (35)
Room & Suite (17)
Dining (1)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
marissanewman01
21 June 2018|
AnswerShow all 3 answers
Response from Lesley B | Reviewed this property |
No we are also retired military and police but no discounts. Limited restaurant nearby. You really need a car or take Uber somewhere. It’s not near anything. Okay for one night. Not impressed but the price was ok.
0
Votes
Kamil S
19 April 2018|
AnswerShow all 4 answers
Response from Rosa P | Reviewed this property |
Yes all you have to do is make arrangements at the front desk and they will take care of you
0
Votes
BPayton25
17 December 2017|
AnswerShow all 3 answers
Response from BonnieInPA | Reviewed this property |
I have switched cards at check-in. But it would be best to call the location to make sure. they have a great staff at this location and I'm certain they can help.
0
Votes
Room Tips
"As the most important thing for a Park'n'Fly hotel is parking/shuttle, pick another htoel on..."
leonardw317
2 million years ago
Read review
"Ask about the view from the room if you care. Go for the suite with the King bed and kitchenette."
lchaseb
2 million years ago
Read review
"One with kitchenette was very nice."
Janhuss
2 million years ago
Read review
"Get a room on the West side to have windows you can see out of"
I1139PHmatthewg
2 million years ago
Read review
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