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Best Western Airport Inn & Suites Cleveland

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western Airport Inn & Suites Cleveland
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456 Reviews from our TripAdvisor Community

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Reviewed 1 week ago

Not a very good experience here. Staff was VERY lack luster and not very accommodating. TV was OK, Water pressure was great, but shower and sink fixtures were not in great order. The AC was loud, but did the purpose. On the residential side, the windows are frosted and the room is a little claustrophobic. Wish I was offered another...

Review collected in partnership with Best Western
Thank Dan K
BestWesternHotels, Corporate at Best Western Airport Inn & Suites Cleveland, responded to this review

We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

Washington DC, District of Columbia
Reviewed 5 December 2016

I stayed at the Best Western Airport Inn for a weekend trip to the Rock N Roll Hall of Fame. Both the arrival and departure shuttle experience from the airport was top notch - staff was friendly, personable, and went out of the way to make you feel welcome by making small talk, offering directions, etc. The bed was a...

1Thank stevendspivey
About Hotel's Favourite Review
Cleveland, Ohio
Reviewed 3 weeks ago

Hotel was very clean. Staff was very nice and helpful. Location was great. I would recommend this hotel to family and friends. Will stay at this hotel again on my next trip to Cleveland. Didn't get a chance to use the swimming pool this trip.

Review collected in partnership with Best Western
Thank Sean S
Ellicott City, MD
Reviewed 18 April 2017 via mobile

We've stayed at this inn numerous times -- mostly during the annual Cleveland International Film Festival. Although an older facility well away from downtown, it offers all we need during a typical festival: good beds; quiet rooms; a functional business center; a decent breakfast; and a fitness room and pool. This time, it seemed initially as if things had slipped...

Thank cadenzas
Reviewed 9 April 2017 via mobile

My family and I booked one night (last night) on our way back from our cruise. The front desk was friendly and checked us in. She informed us that there was no smoking in the rooms (we don't smoke anyway) and there would be a fee if we violated the rule. So we head up to our room with our...

Thank Najah J
Pittsburg, United States
Reviewed 3 April 2017

A great hotel with caring staff. The rooms are as expected, clean and modern. TV works and has On Demand. Breakfast is better than expected. The staff is helpful and happy, from the smiling girl at the front desk at 2am, to the kind older lady at breakfast that got me hot water direct from the machine for my tea...

Review collected in partnership with Best Western
Thank markmG5089LI
Reviewed 31 March 2017

The hotel is very nice and the staff is very helpful. Especially we like the free breakfast with a lot of selections. The old lady preparing the breakfast is very very nice and reminds me of my grandma. Hope there is a place for tips in the breakfast room for her....

Review collected in partnership with Best Western
Thank Cheng L
Swanton, Vermont, United States
Reviewed 30 March 2017

We have stayed at this property many times. Always clean, prompt and friendly service. It is close to the airport. They have a free shuttle. There is a restaurant across the street. Shopping and other restaurants close by.

Review collected in partnership with Best Western
Thank Barbara Z
Toledo, Ohio
Reviewed 30 March 2017

The Staff was very helpful and kind. Our queen suite was nice and spacious. The indoor pool was clean and a nice size. The Breakfast was very good and the staff working in the breakfast area was sweet and considerate. The kids loved the cookies in the lobby.

Review collected in partnership with Best Western
Thank T1569QCchrisg
Sugar Land, Texas
Reviewed 27 March 2017

Ths Best Western was quite nice and very close to the airport. The staff was effecient and helpful, and the amenities included a fitness center and a pool. My room was spacious and well appointed. I enjoyed my overnight stay.

Review collected in partnership with Best Western
Thank flyhighlittlebunny

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04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Best Western Airport Inn & Suites Cleveland

Address: 16501 Snow Rd, Brook Park, OH 44142-2778
Region: United States > Ohio > Brook Park
Price Range: $122 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Airport Inn & Suites Cleveland 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Best Western Airport Hotel Brook Park
Best Western Airport Inn And Suites
Best Western Brook Park
Brook Park Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Airport Inn & Suites Cleveland staff and other travellers.
3 questions
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Monroe, Michigan
over a year ago

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Questions? Get answers from Best Western Airport Inn & Suites Cleveland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We've never had a bad room”
RaeR828, 23 Sep 2016 | Read review
“We were on the third floor and had a nice room.”
654lynettew, 7 Sep 2016 | Read review
“have the usual reduced rates for seniors and for CAA/AAA members.”
sharonwilkins, 17 Aug 2016 | Read review
“Noisy on the street side.”
U8658FSdouglass, 25 May 2016 | Read review
“Just dont chose this hotel”
stephanierfont, 25 Apr 2016 | Read review
5 of 5
US$115* /night
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