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Best Western Airport Inn & Suites Cleveland

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Traveller (35)
Room & Suite (17)
Dining (1)
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Overview
  • Excellent31%
  • Very good37%
  • Average18%
  • Poor7%
  • Terrible7%
Travellers talk about
“bob evans”(15 reviews)
“waffles”(25 reviews)
“room was clean”(31 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
All hotel details
Offers from Best Western Airport Inn & Suites Cleveland
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (556)
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Show reviews that mention
All reviewsbob evanswafflesroom was cleanindoor poolwaffle makershuttle servicefree shuttlestay there againvery nice hotelthe staff was friendly and helpfulpleasant staythe breakfast areafree breakfastfitness centergreat place to stayconvenient locationrock and roll hall
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1 - 5 of 543 reviews
Reviewed 3 days ago

Recommend stay.. friendly staff. manager care about his customers . The room phone and television was not working. Came from home to the hotel to fix the problem. Will be back and I’m bringing friends.More

Review collected in partnership with Best Western
Thank giaw22
Response from Danny36108, Director of Sales at Best Western Airport Inn & Suites ClevelandResponded 2 days ago

Dear giaw22, Thank you for your rating of the Best Western Cleveland Airport Inn & Suites ! I'm pleased to hear what a positive impact Manger had on your experience and look forward to sharing your kind words with him. I know I speak for...More

Hotel's Favourite
Reviewed 20 December 2017

We had stayed at this hotel years ago when it first opened. It was very nice with a big indoor pool. It was also a pre flight stay. We stayed again a few years later and it had gone downhill Quit a bit. . We...More

Thank richmond4th
Response from Danny36108, General Manager at Best Western Airport Inn & Suites ClevelandResponded 21 December 2017

Dear Richmond4th, Thank you for staying with us @ Best Western Cleveland Airport & Suits. It brings me great pleasure to hear what a positive impact my professional and friendly staff had on your stay and your ability to navigate the city. I'm thrilled to...More

Reviewed 3 days ago

The first time we stayed here was in October 2017 for our son's bday and the staff went out of their way to make it very special for him. This was our second stay and I can't really complain about my stay other than the...More

Review collected in partnership with Best Western
Thank carrie r
Response from Danny36108, General Manager at Best Western Airport Inn & Suites ClevelandResponded 2 days ago

Dear Caridad R, Thank you for your five-star rating and review of the Best Western Cleveland Airport Inn & Suits. It brought me great joy to read that you've become a repeat guest of ours and that you always leave satisfied! I'm glad to know...More

Reviewed 6 days ago

Everything went very well while we were there, Room was handy for all of us, including my husband and Yorkie! Restaurants were close and with the weather being quite snowy, we were relieved to not have to go far. Will definitely stay again if we...More

Review collected in partnership with Best Western
Thank Debbie F
Response from Danny36108, General Manager at Best Western Airport Inn & Suites ClevelandResponded 3 days ago

Dear DebbieF, Thank you for taking time and leave your valued feed back for your recent stay with us @ Best Western Airport Inn & Suits. I'm also glad that you enjoyed your room clean room and and Close by restaurant. We hope that the...More

Reviewed 1 week ago

During a horrible 30 hour experience with American Airlines and being stranded in an unexpected city at 4am we were lucky to find this Best Western. When we finally learned in the middle of the night that we were going to be stuck in Cleveland...More

Thank lunchhugsmom
Response from Danny36108, General Manager at Best Western Airport Inn & Suites ClevelandResponded 1 week ago

Dear lunchhugsmom, Thank you for the great review I have shared your feed back with the staff and we will continue to do a great job. We hope you will come back and see us in the future :) Warm regards, Danny J. General Manager

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Airport Transportation
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$87 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms
Details
Price range
US$87 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms
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Traveller (35)
Room & Suite (17)
Dining (1)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Kamil S
19 April 2018|
AnswerShow all 4 answers
Response from Rosa P | Reviewed this property |
Yes all you have to do is make arrangements at the front desk and they will take care of you
0
Votes
BPayton25
17 December 2017|
AnswerShow all 3 answers
Response from BonnieInPA | Reviewed this property |
I have switched cards at check-in. But it would be best to call the location to make sure. they have a great staff at this location and I'm certain they can help.
0
Votes
Jaycee7200
23 June 2017|
Answer
Response from Kamil S |
Hi, I cannot answer your question because mine is exactly the same, I will land at 1130pm and I am wondering the same. Did you manage to use the shuttle from the airport ?
0
Votes
Room Tips
"Get a room on the West side to have windows you can see out of"
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"I don't recommend staying here as the staff has shown to not be honest or honorable."
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"Select another property"
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"We paid a few extra dollars and got a large Queen Suite and were pleased with it."
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