Don’t stay here. The room was dirty. It seemed like there had been a party in that room and they did a horrible job cleaning. Sheets didn’t feel fresh. There were streamers and tape on the walls and ceiling. We found some under the bed as well. One of our beds was broken and felt unstable. We had to be careful walking around because metal bars were sticking out. Decor was outdated and lighting was bad. Halls smelled like urine and smoke.
Stayed at the hotel because had a early flight out it not to fair from rental yard. Lobby is in the middle of the hotel and parking on both ends kind of a pain. The rooms seemed nice and clean. Had a few places to eat a short drives away. Would stay again.
The hotel is quite clean and staff are friendly. I arrived late but the clerk was super friendly and efficient. Hotel is very accommodating for pet owners as it has a nicely marked pet walking area. Edna's the breakfast manager is a gracious staff person who keeps the dining area impeccably clean.
We had a nights stay before and after our trip. Both rooms were clean and tidy and comfortable. When we returned our car battery was dead and the staff helped us get that taken care of without hesitation!! Thank you and we will be back!
Diamond member...Family stayed in 2 rooms. Both were filthy. Stains on carpet. Smelly. Outlets didn't work, room windows frosted, so no sunshine. Garbage behind drapes, under chairs. Embarrassing to bring my family. They promised compensation, for 8 night total night stay, then stiffed me. Corporate was way more helpful and gave me $200 back. Owner doesn't know how to run hotel. You can feel they are trying to squeeze pennies from running properly. My daughter said it best...Dad we know how to stay at Motel 6, and Super 8, but this was the worst! Sadly, I called in advance and asked about all the bad reviews and was assured special accomodations. They didnt lift a finger. Lazy.
I stayed 2 times within a week out of necessity of canceled flight and because I wanted to give them a 2nd chance. (The park and fly is convenient.) I wrote to the owner after my second night to explain the uncleanness of the room. I took a picture of the moldy toilet rim and "stained" bath liner and the red stain on the carpet. I was sent back a lengthy email which in my mind put the blame of the situation back on me and was taken from the point of view of the staff side of the story. I was told I was offered another room. (On both occasions, my son was asleep by the time I noticed the multiple problems.) I was told that the stained bath liner was actually clean. I have a photo of that also. As you can see from my reviews over the years and having stayed in hundreds of hotels, I like to give owners and managers the benefit of the doubt. Yet, in this case, real issues with room and hall cleanliness. It is not fair to make excuses. I was told by one staff member, the housekeeper had just quit. Another person told me "regulars" do not stay on the second floor because it is just not clean. Yet another person said that there used to be a system in place to make sure sheets were clean. The whole experience just really upset me. Manager and owner trying to be nice yet, it is not fair to you customers to be not be accepting of the true condition of the rooms and property. Decide for yourself.…
They offered a Nice airport shuttle. The hotel was a decent price with clean rooms and friendly staff. It was kind of a weird location with not a lot of food options within walking distance of the hotel
This is Tony Brown I stayed there on the 21st of October had a wonderful time they were very pleasant and it was very clean I would recommend it for anyone and I have recommended it to a lot of people and express my joy of staying there to the staff and told them I would return
Check in was quick and easy. We completed paperwork and paid 7.00 per day to leave our vehicle at the hotel while we were on vacation. Our room with a king-sized bed was nice and clean. We used the shuttle service to and from the Cleveland Airport. They offer breakfast each morning.
I had a great stay at this hotel. Booked 4 nights and extended for a few more as I enjoyed it. Clean, safe and convenient. The facilities were ideal with a big pool. The staff were the highlight - Ashley & Eileen are some of the nicest people ever!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.Claim Your Listing