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Quality Inn Brunswick Cleveland South

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Quality Inn Brunswick Cleveland South
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120 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn Brunswick Cleveland South
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Showing 120: English reviews
Jacksonville, Florida
Reviewed 26 June 2016

The hotel has 2 stories, but no elevator and there isn't a pool. It could use some updating but is otherwise clean and includes the typical free breakfast of waffles, egg patties, sausages, a couple of cold cereal choices, oatmeal, toast, bagels, english muffins, juice, coffee, and milk. The room amenities included a closet area, shower (no tub), mini fridge,...

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Helpful?
Thank mahadevarise
Orlando
Reviewed 12 May 2016

This has been my go to stop when visiting my dad. It's comfortable, quiet and pet friendly...not pricey. My only complaint is that the breakfast has kind of cheaped out over the years and the fresh brewed coffee has been replaced by a machine which essentially dispenses brown water. On my last visit, I just went across the road to...

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Helpful?
Thank viscontigirl
QualityCustomerCare, Front Office Manager at Quality Inn Brunswick Cleveland South, responded to this review

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

Ostrander, Ohio, United States
Reviewed 7 May 2016 via mobile

Bed was ok, nothing special. Room was clean. Breakfast was good. Black out curtains were insufficient, let too much light in. Shower had 0 water pressure. Couldn't even get my hair wet enough, let alone get the shampoo out. It was really bad.

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Helpful?
Thank Deb C
QualityCustomerCare, Front Office Manager at Quality Inn Brunswick Cleveland South, responded to this review

Deb C- Thank you for your review, we appropriate it. We're sorry about the blackout curtains, and water pressure. We'll take a look at it. Please let us know which room you were in. Sorry for the inconvenience.

Mansfield, Ohio
Reviewed 1 May 2016 via mobile

Checked in at 4 p.m. and to my disappointment and KNOWING it could only go downhill, I was assigned a room amidst a wedding block. I am getting NO sleep because these LOUD, OBNOXIOUS people are everywhere. Front desk, Brian to be specific, assured me it would die down and he had addressed it. Yeah right. Still going strong as...

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Helpful?
1Thank twostep7997
QualityCustomerCare, Front Office Manager at Quality Inn Brunswick Cleveland South, responded to this review

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

Reviewed 27 April 2016

Room was comfortable. Pillows were much to my liking. Good location near interstate. Front desk personnel was very efficient and helpful; she went the extra mile. Room had walk in shower. Breakfast was not much, but restaurant in walking distance.

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Helpful?
Thank rbeike
QualityCustomerCare, Front Office Manager at Quality Inn Brunswick Cleveland South, responded to this review

Rbeike- Thank you for your review. We're glad you enjoyed your stay and surroundings. We hope to see you again soon. Thank You.

Columbus, OH
Reviewed 5 April 2016

We booked this hotel to be close to the venue of a friend's 40th birthday. We knew it would be a late night and this was the only choice in town. Looking back, we would have paid an extra $30-40/night and driven the extra 8 miles to stay elsewhere! For $80 some per night, I'm not expecting the Hilton! We've...

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Helpful?
Thank JenColumbus_OH
QualityBrunswickMgmt, Front Office Manager at Quality Inn Brunswick Cleveland South, responded to this review

Dear Jen, First off on behalf of the staff I would like to apologize for failing to meet your expectations. We never mean for our guests to feel like they are being punished for something that was beyond their control. The issues that you had WILL be addressed with the proper staff to ensure a better handling and communication of...

Aurora, Ohio
Reviewed 14 March 2016

The front desk staff was very friendly. Upon entering she was on the phone with someone, but acknowledged me right away. I got to check in a little early and be on my way to my event. The room was clean and everything was in order. This is a more economical chain of the Choice hotel brands. So, if what...

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Helpful?
Thank Angie_Ohio
QualityBrunswickMgmt, Front Office Manager at Quality Inn Brunswick Cleveland South, responded to this review

Thank you for your recent stay at Quality Inn Brunswick/Cleveland South. I am happy to hear that your experience with us was great. We hope to see you again the next time you are in town

Madison, Ohio
Reviewed 10 February 2016

Everything was great except for staff. I went to breakfast and an employee was sitting there eating with three kids. Same employee was having an uncomfortable conversation with girl behind desk. I should not have to hear about employee personal lives and people hurting themselves while eating breakfast or trying to check out. There is a lack of professionalism here...

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Helpful?
Thank Paul C
Reviewed 12 December 2015

haiti f. was the best front desk clerk ive had. she was very helpful and worked hard to accommodate me. she made sure that my room switch happened after exsperiencing problems at first. because of her, i will definitely stay here again. thank you very much haiti.

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Thank Devin W
Penetanguishene, Ontario, Canada
Reviewed 8 November 2015

We stopped here our first night out on a road trip to New Orleans. This is a typical Quality Inn. It was clean, comfortable and reasonably priced. There was nothing remarkable about it, either good or bad.

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Thank Stotes57

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Newly renovated Hotel! Highly Rated Business & Leisure Hotel. The Quality Inn Brunswick is located approximately 10 miles from Cleveland Hopkins International Airport (CLE) & 20 miles from downtown Cleveland. Hotel offers a FREE HOT Deluxe Breakfast & Free Wi-Fi, Free Newspaper, Quality Serta Plush Bedding Collection! The Quality Inn Brunswick is Interior Corridors. Quality Hotel has Jacuzzi Suite & a King Suite with Micro/Fridge. All of our Double Bed include Micro/Fridge. All rooms have air-conditioning, clock radios, coffeemakers, Work Desk w/ chair, Free local calls, & Cable TV. Satisfaction Couldn't Be Simpler At Quality Hotels!! Make a Reservation Today! ... more   less 

Additional Information about Quality Inn Brunswick Cleveland South

Address: 1435 S. Carpenter Rd, Brunswick, OH 44212
Region: United States > Ohio > Brunswick
Price Range: $118 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Brunswick Cleveland South 2.5*
Number of rooms: 63
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Also Known As:
Quality Hotel Brunswick
Sleep Inn Brunswick
Brunswick Sleep Inn
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Questions & Answers

Questions? Get answers from Quality Inn Brunswick Cleveland South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring your own cleaning supplies.”
  • This is the mold in my shower
 of 5 bubbles Tasha_Jones, 26 Aug 2016 | Read review
“We have choice card. Not always the best way to schedule room.”
 of 5 bubbles Rodder46, 23 Aug 2016 | Read review
“All rooms on the second floor are smoking rooms.”
 of 5 bubbles 348janicet, 23 Jul 2016 | Read review
“The rooms near the front desk are much quieter and the smoking rooms are near the back entrance upstairs”
 of 5 bubbles uwillloveme19, 29 Jun 2016 | Read review
“If smoke is an issue, ask for a room away from the back parking lot”
 of 5 bubbles viscontigirl, 12 May 2016 | Read review
5 of 5