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Comfort Inn Downtown

693 reviews
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Traveller (55)
Room & Suite (35)
Dining (3)
Overview
  • Excellent35%
  • Very good38%
  • Average14%
  • Poor6%
  • Terrible7%
Travellers talk about
“john loas”(48 reviews)
“cleveland clinic”(235 reviews)
“driver john”(10 reviews)
Free Wifi
Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Suites
2.5 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (693)Write a Review
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Show reviews that mention
All reviewsjohn loascleveland clinicdriver johnfree trolleythe theater districtwolstein centershuttle driverfree breakfastyogurtspecial ratefront desk stafffree shuttle serviceper nightan older hotelprogressive fieldthe breakfast areaparking fee
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1 - 5 of 676 reviews
Reviewed yesterday via mobile

Kathy (breakfast) sweet person.hard worker we need more like her.clean,clean clean always asking if anyone needs anything Very Personal makes you feel at home ,at a stressfull times good to nice to have people like Kathy..

Thank trent1801
Reviewed 4 days ago

We booked this hotel as it was basically across the street from Playhouse Square and in that respect it was great. However, the people working the front desk seemed annoyed at me disturbing them to check in when I arrived at the hotel. Also, though...More

Thank Danielle B
Response from Tina M, Guest Relations Manager at Comfort Inn DowntownResponded 3 days ago

Danielle B, Thank you for your review, your feedback and your comments regarding your stay. We are very sorry to hear the unprofessional act of the clerk. We already informed the management about this for necessary actions. We value our customers well and we apologize...More

Reviewed 6 days ago via mobile

My family and I were in town to be with my family during surgery at the clinic. We were looking for an affordable, clean , convenient location to Cleveland Clinic. I am glad we chose to stay here! The entire staff was friendly and helpful,...More

Thank TravelingJim76
Response from Tina M, Guest Relations Manager at Comfort Inn DowntownResponded 3 days ago

TravelingJim76, Thank you so much for your kind comments and review regarding your most recent stay of our Comfort Inn Downtown Hotel. We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient...More

Reviewed 2 weeks ago

The staff has been great. With a regular shuttle to the hospital hourly (every other hour on weekends), a nice breakfast, this has helped make a difficult situation (hospital stay) better. The shuttle drivers have all been great - I don't have all their names...More

Thank stanor2018
Response from Tina M, Guest Relations Manager at Comfort Inn DowntownResponded 1 week ago

stanor2018, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! I have shared your compliments with our staff and thank you for giving me the opportunity to recognize them for a job well...More

Reviewed 2 weeks ago

John Loas is an excellant shuttle driver and he is very nice.i reccomend using shuttle it saves time and is very accomodating. i reccomend staying at this hotel when you go to clinic as it is so covienient and saves time if they shuttle you...More

Thank Joe B
Response from Tina M, Guest Relations Manager at Comfort Inn DowntownResponded 2 weeks ago

Joe B, Thank you so much for your compliments to our free shuttle service! It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. We are delighted to hear that you had a great...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Breakfast included
Meeting Rooms
Laundry Service
Breakfast Available
Dry Cleaning
Business Centre with Internet Access
Banquet Room
Self-Serve Laundry
Room amenities
Microwave
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$99 - US$231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Business Hotel in Cleveland
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$99 - US$231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Business Hotel in Cleveland
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveller (55)
Room & Suite (35)
Dining (3)
Pool & Beach (1)
Questions & Answers
Ask a question
jglendinning2017
30 October 2017|
AnswerShow all 4 answers
Response from Diana L | Reviewed this property |
can't help u with question. best to call and ask them, d
0
Votes
grace m
4 October 2017|
AnswerShow all 5 answers
Response from Diana L | Reviewed this property |
sorry I can't help u with this question. but call them, if they can do it they r very accommodating!!
0
Votes
scccutter
23 May 2017|
Answer
Response from MamaSweet | Reviewed this property |
I think you could find hotels closer to both, although the CI is in the area. The rock and roll hall of fame is more along the lake front and the Indians are 'in' a few blocks. The Hyatt Regency, The Double Tree, and The... More
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Room Tips
"best hotel - counting price, service, convenience for people needing extended Cleveland Clinic services/stays"
Read review
"I stayed on floor 5 and loved the area I was in. Quite!"
Read review
"Room 526 (King Room at the end of the hall) was far bigger than that of anyone in our party."
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"If having tests at University Hospital, just mention Cl Clinic and you get a nice discount"
Read review
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