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University Hotel and Suites

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Traveller (85)
Room & Suite (58)
Dining (8)
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Overview
  • Excellent3%
  • Very good6%
  • Average22%
  • Poor15%
  • Terrible54%
26 Nov 2017
“Good location for Cavs game or hospital is the only highlight”
17 May 2017
“Definitely Not Recommended”
Free Wifi
Free Parking
Breakfast included
Hot Tub
Non-Smoking Rooms
Restaurant
Bar/Lounge
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (180)
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11 - 15 of 169 reviews
Reviewed 7 June 2017

This place is a mess. It is crying for updates and some TLC. The staff were perfunctory, and I would venture to say that the lobby may be the cleanest part of the hotel. There is no breakfast served, though it says it is included....More

2  Thank KendrasReviews
Reviewed 2 June 2017

Shockingly filthy. Room had empty take out containers. Every surface (including sheets) stained. Torn carpeting. Dirty windows. Drapes black with dirt and tattered. Elevator scary. Faint vomit smell throughout. My son wasn't feeling well so I wasn't able to bail. No internet signal. Broken TV....More

4  Thank filmclip
Reviewed 17 May 2017

This hotel needs updating but more importantly, i had the feeling that it was really filthy. The beds were ok although i hated having to use the bedspread as a bedcover. The bathroom had not been wiped down. There was a lot of soap scum....More

Thank Hanna H
Reviewed 26 February 2017

Price was good, so I guess that I shouldn't complain too much....... Need new beds and/or mattresses, the water temperature in the showers is dangerously hot or VERY cold, my wife would definitely NOT stay here.

3  Thank John P
Reviewed 7 February 2017

Dirty and Smelly. Booked here for the convenience of a free breakfast and location. Checked in and was told breakfast was ready at 5:30. My father was told 6:30 when he checked in later that evening. Went to dinner and a Monsters game and came...More

11  Thank reelwonders
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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Banquet Room
Multilingual Staff
Self-Serve Laundry
Things to do
Restaurant
Bar/Lounge
Hot Tub
Details
Price range
US$75 - US$107 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$75 - US$107 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (85)
Room & Suite (58)
Dining (8)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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fabian g
30 November 2016|
Answer
Response from Daniel S | Reviewed this property |
this Hotel will let you check in,when you get there, however you will not be able to go to room unless the previous guest has checked out, and the room was freshened up. This particular hotel does not do a thorough cleaning... More
0
Votes
fabian g
25 October 2016|
AnswerShow all 4 answers
Response from Susan D | Reviewed this property |
There were two beds in the room I stayed in. I still wouldn't stay there though
0
Votes
19_AB_78
29 August 2016|
AnswerShow all 3 answers
Response from 19_AB_78 | Reviewed this property |
I have called every time of the day possible, first thing in the morning they say he wont be there till 10, call after 10 he dont come in on Wednesdays, call evening, mid day, whenever they have a reason he cant or wont... More
0
Votes
Room Tips
"Honestly, just keep looking for another place."
Read review
"The view of the sky from the top levels rooms is great but i still would not stay there again"
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"Check the room before you check in, as you should always do......."
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"umm.. good luck!"
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