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Hampton Inn Cleveland Downtown

1,500 reviews
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Traveller (129)
Room & Suite (65)
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Overview
  • Excellent47%
  • Very good36%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“valet parking”(167 reviews)
“rock and roll hall”(249 reviews)
“great location”(204 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
Fitness centre
Wheelchair Access
3.0 Star Hotel
All hotel details
Offers from Hampton Inn Cleveland Downtown
Special Offer: Double Points, Every Stay
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,500)Write a Review
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149
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All reviewsvalet parkingrock and roll hallgreat locationwalking distanceprogressive fieldhall of famevalet stafffree breakfastthe breakfast areagreat stayfew blockseasy walkyogurtr rwould definitely stay here againscience centerindians game
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261 - 265 of 1,470 reviews
Reviewed 7 December 2016

Did a girls weekend in Cleveland and had 5 girls in 3 rooms. All of us were very pleased with how nice and clean the hotel was. The staff was very cordial and breakfast was great. Will definitely stay here again.

Review collected in partnership with Hampton
Thank Y5711WEnicoleg
Response from ConcordHospitality, General Manager at Hampton Inn Cleveland DowntownResponded 8 December 2016

Dear Y5711WEnicoleg, We're happy to hear from you! It's great to know that you enjoyed our clean and comfortable rooms as well as our friendly associates. Please plan to visit us again for your next get-a-way. Best, Michael Reidy General Manager

Reviewed 2 December 2016

Great hotel, convenient to the hospital without the need to stay at one off the clinic campus hotels. Get away from that place for down time, great views and walking distance from many food placeservice and a CVS pharmacy.More

Review collected in partnership with Hampton
Thank 948galend
Response from ConcordHospitality, General Manager at Hampton Inn Cleveland DowntownResponded 5 December 2016

Dear 948galend, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated and we look forward to a return visit....More

Reviewed 29 November 2016

One of the best staffs of any hotel I've ever stayed in. The valet was very helpful and explained the benefits of their unlimited parking. Front desk got us checked in promptly and gave us good recommendations for dinner. Extremely clean and well kept. If...More

Review collected in partnership with Hampton
Thank 7lanceh
Response from ConcordHospitality, General Manager at Hampton Inn Cleveland DowntownResponded 1 December 2016

Dear 7lanceh, With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have exceeded your expectations. As our valued guest, your feedback will be shared with the team to continue to inspire...More

Reviewed 28 November 2016

Watch your credit card for a few days after the stay. They charged us for pillows at a total of $54. The room had 6 pillows when we arrived and 6 pillows when we left. Not sure where they believe the non-existent pillows went?More

Review collected in partnership with Hampton
Thank B5462SQvincenzod
Response from ConcordHospitality, General Manager at Hampton Inn Cleveland DowntownResponded 2 December 2016

Dear B5462SQvincenzod, Thank you for your attention to reviewing our hotel. I'm glad that you had a pleasant visit. We require a credit card upon registration for any incidentals including hotel items missing from the room. We appreciate your feedback and have been in contact...More

Reviewed 27 November 2016

Nice room, the staff were very nice, had to use valet parking, they were very nice. The breakfast was the worst . I did leave a pair of boots and had to call two time as housekeeping was closed and the clerk instead of putting...More

Review collected in partnership with Hampton
Thank D2parker
Response from ConcordHospitality, General Manager at Hampton Inn Cleveland DowntownResponded 28 November 2016

Dear D2parker, I'm glad that our accommodations and service were well suited to your needs. I regret that our breakfast was not to your liking and I'm sorry that you had to call more than once to retrieve your boots. I'm glad that our housekeeping...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$112 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Cleveland
#7 Family Hotel in Cleveland
#8 Business Hotel in Cleveland
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$112 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Cleveland
#7 Family Hotel in Cleveland
#8 Business Hotel in Cleveland
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (129)
Room & Suite (65)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Fred W
12 October 2017|
AnswerShow all 4 answers
Response from Lisa A | Reviewed this property |
Sorry, have no idea. Call the hotel.
0
Votes
Busmary22
20 August 2017|
AnswerShow all 8 answers
Response from Jeff B | Reviewed this property |
No it's not
0
Votes
jslo13
4 July 2017|
AnswerShow all 7 answers
Response from Jan M | Reviewed this property |
No laundry services.
0
Votes
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Room Tips
"If you do stay here get a room on an even number floor they have the ice machines."
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"Try not to get a street side room, it is noisy"
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"Rooms that end with 20 are corner rooms with lake/city views. Those are the best. “8” rooms are right in..."
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"possibly a room not on the street would be quieter"
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