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Holiday Inn Express Cleveland Downtown

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Holiday Inn Express Cleveland Downtown
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967 Reviews from our TripAdvisor Community

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Akron, Ohio
Reviewed 2 days ago NEWvia mobile

Hotel is in a great location. Close to everything too. Hotel in a very old historical building. Inside the hotel is amazing to look at all the details and architecture. My wife and I enjoyed it! We will be back.

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Helpful?
Thank np8234
Maumee, Ohio, United States
Reviewed 3 days ago NEWvia mobile

Cons: Let's start with the front desk, I went to get change to tip the valet and was told the front desk didn't have any cash(seemed off but didn't argue). This was annoying but not a big deal. The worst part of the room was the floors felt like they were constantly slippery/grimey. My wife thought it was because she...

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Helpful?
Thank SilverFox81
Charlottesville, Virginia
Reviewed 1 week ago NEW

Spent several nights at this hotel. Very pleased with both comfort and price. Convenient downtown location with easy walk to many tourist destinations, restaurants, etc . Hotel is in renovated historic bank building which gives a nice upscale feel to lobby. Room with ceiling perhaps 12 or 15 ft high and tall windows so very nice spacious and light filled...

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Thank diane_marie1234
Prairie du Sac, Wisconsin
Reviewed 1 week ago

We stayed here for two nights. Our intent was to see the Rock and Roll Hall of Fame. The hotel is in easy walking distance of the Hall of Fame. It is also located a block and half away from many fine restaurants and bars. The suite was wonderful and the staff were very helpful and pleasant.

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Thank Gary M
Reviewed 3 weeks ago

I was there maybe 2 weeks ago and while I was there my money got stuck in the vending machine.I called down to the front desk and spoke to Alyssa. She was very nice and gave me my money back. I checked out and came back today because I enjoyed myself. When it was time for me to check in...

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Thank Michelle J
Buffalo, New York
Reviewed 3 weeks ago via mobile

Great hotel and excellent staff. The room was nice and big. The hotel was near EVERYTHING!! From this hotel you can walk to the Quicken Loan Arena, the casino and the flats. Had a great time and would highly recommend this hotel to all visitors.

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Thank NikBillups
Reviewed 4 weeks ago via mobile

Upon checking in, the front desk staff Avaunte (sp?) was friendly and engaging despite the fact that the weather significantly delayed our arrival and we were exhausted, he had us laughing in no time. Autumn helped to get our day off to a great start answering a dozen questions and making our checkout go smoothly. I am happy to see...

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Thank Jamie K
Reviewed 4 weeks ago via mobile

The staff was very rude and disrespectful. I called them with an issue and they sent me to the managers voicemail multiple times, I never received, and still haven't received a call back. The staff was unfriendly and unapproachable. I will not be staying there again.

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Helpful?
Thank Nicki T
MRP22, Guest Relations Manager at Holiday Inn Express Cleveland Downtown, responded to this review

Nicki T, I am so sorry to hear about the poor experience you had with our team. I apologize for the frustrations. This is not like them. Please contact me directly if you would like to talk about your situation in more detail. I would love to help make sure this doesn't happen again. Kindest Regards from all of us...

Whitby, Canada
Reviewed 5 weeks ago

Stayed here in June 2011. Front desk staff was very friendly and professional. Our room was very large and clean. I remember that the ceiling was taller than a standard hotel room. Very centrally located as we were in town for an Indians game.

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Thank miwelsh
Dayton, Ohio
Reviewed 19 January 2017

We stayed here 2 nights in November before a Browns game. This was our second visit and it was even better than our first. When we checked in I wasn't very happy with the room-there was no refrigerator nor microwave as my reservation stated and the floors were sticky. I went back to check-in and Kevhonna could not have been...

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Helpful?
Thank JMC82454

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Take a VIDEO TOUR of our hotel. Take a step back in time as you enter this 19th century historic Guardian Bank Building converted into one of the finest Cleveland hotels. The Holiday Inn Express Hotel & Suites Cleveland - Downtown is located in downtown Cleveland's financial district between E. 9th St and E. 6th St on Euclid Ave. We are within walking distance from Cleveland s main attractions including: LeBron James and the Cleveland Cavaliers Q Arena, Cleveland Browns Stadium, , Warehouse District, Scene Pavilion, Tower city, House of Blues, Cleveland State University, Playhouse Square, etc. With 9 different room types, Holiday Inn Express Hotel & Suites Cleveland-Downtown has a room for every need. We feature the largest standard guest rooms in Cleveland, two room suites, Jacuzzi suites, rooms with kitchenettes and meeting rooms. We also offer vacation packages to Cleveland s major attractions including: The Rock and Roll Hall of Fame, Pickwick and Frolic Comedy Club, House of Blues and The Cleveland Clinic. We are now also offering free high speed Internet access in every guest room and meeting room. Visit Cleveland, OH and stay smart at the Holiday Inn Express Hotel & Suites Cleveland-Downtown. ... more   less 

Additional Information about Holiday Inn Express Cleveland Downtown

Address: 629 Euclid Ave, Cleveland, OH 44114
Region: United States > Ohio > Cleveland
Price Range: $184 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Cleveland Downtown 2.5*
Number of rooms: 141
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com and Priceline so you can book your Holiday Inn Express Cleveland Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Cleveland Downtown Hotel Cleveland
Holiday Inn Express Cleveland Ohio
Holiday Inn Cleveland Downtown
Holiday Inn Express Cleveland Downtown Ohio
Hotel Style:
#3 Business Hotel in Cleveland
#5 Family Hotel in Cleveland
#8 Romantic Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Cleveland Downtown staff and other travellers.
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Questions? Get answers from Holiday Inn Express Cleveland Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Become an IHG member. The rewards and benefits pay off”
 of 5 bubbles Z6870IJgarym, 16 Feb 2017 | Read review
“Ask for a south facing room but not the courtyard”
 of 5 bubbles ssrpureclean, 11 Jan 2017 | Read review
“If possible, upgrade to the 2 room deal. Has a small kitchen with 2 TV's.”
 of 5 bubbles 587robertr, 13 Dec 2016 | Read review
“Avoid rooms facing Euclid. Very noisy with traffic at night.”
 of 5 bubbles Grrn, 5 Dec 2016 | Read review
“Corner rooms overlook Playhouse Square”
 of 5 bubbles jlmatheo, 23 Nov 2016 | Read review
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