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Holiday Inn Express Cleveland Downtown

1,064 reviews
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Traveller (405)
Room & Suite (409)
Dining (41)
Overview
  • Excellent48%
  • Very good34%
  • Average11%
  • Poor3%
  • Terrible4%
Travellers talk about
“bank building”(87 reviews)
“hardwood floors”(231 reviews)
“high ceilings”(139 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Suites
Fitness centre
Multilingual Staff
Wheelchair Access
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Cleveland Downtown
Special Offer: Book Direct and Save
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Rooms
25 Dec26 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,064)Write a Review
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All reviewsbank buildinghardwood floorshigh ceilingshi expressnational cityrock and roll hallhouse of blueswithin walking distancefoot ceilingslarge windowsjacuzzi suitethe breakfast areaold buildingeuclid aveprogressive fieldfree breakfastvalet parking
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1 - 5 of 1,037 reviews
Reviewed 3 days ago via mobile

Let me just say, from the valet (Kent) out front, to the gentlemen checking me in (Avontae), what professionalism! Very clear and articulate communication, and informed me on everything. Room was upgraded to a king size with whirlpool tub, it's a shame I am on...More

Thank Brian O
Hotel's Favourite
Reviewed 24 October 2017 via mobile

Looking for a hotel with the downtown amenities and convenient location in Cleveland? Try the Holiday Inn Express Cleveland Downtown. This beautiful old hotel has high ceilings and hardwood floors but modern bathrooms and updated furnishings. Staff could not have been more accommodating and friendly....More

Thank macbryanmary
Response from kyannaw2017, Guest Relations at Holiday Inn Express Cleveland DowntownResponded 26 October 2017

Dear macbryanmary, Thank you so much for staying with us and for sharing your kind words online, Our future guests will appreciate all this helpful information. We are glad you have acknowledged our hotel, being a beautiful place to come an stay. We as of...More

Reviewed 5 days ago via mobile

While the bed was comfy and there was free breakfast, we were rushed out of the room. We are unaware of the check out time and the receptionist did not make us aware. We are very annoyed by this and expected better.

Thank Azurecloudhart T
Reviewed 2 weeks ago

Went to visit my nephew for Thanksgiving, the hotel in the center of Cleveland very close to a lot of places to see, was very clean and offered a very nice breakfast, the staff was very pleasant and asked how everything was whenever they saw...More

Thank MV-NJ2014
Response from kyannaw2017, Guest Relations at Holiday Inn Express Cleveland DowntownResponded 1 week ago

Dear MV-NJ2014, Thank you for staying with us and for sharing your experience and taking the time to leave us your feedback. We as of HIE are happy that our location worked for your travel needs and that you found our rooms to be large,...More

Reviewed 3 weeks ago

We spent a night here before heading to R&R Hall. Our room was large and quiet on the 14th floor. The high ceilings & hardwood floors were a nice change from the normal room. Nice view of the city. The man at the desk when...More

Thank Jeanette D
Response from kyannaw2017, Guest Relations at Holiday Inn Express Cleveland DowntownResponded 1 week ago

Dear jeanette D, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the convenience of our location, the bed condition, and the room size and amenities among the others. However,...More

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Traveller (405)
Room & Suite (409)
Dining (41)
Hotel & Grounds (253)
Bathroom (23)
Family and Play Areas (3)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Conference Facilities
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$103 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Cleveland
#4 Family Hotel in Cleveland
#8 Romantic Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Cleveland
#4 Family Hotel in Cleveland
#8 Romantic Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms, Family Rooms
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