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Hilton Garden Inn Cleveland Airport

4900 Emerald Court S.W., Cleveland, OH 44135
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Stamper's Grill Pub
    2.4 km
  • 3 star hotel
  • Free Wifi
Reviewed 2 days ago
Park and Fly
We have stayed here several times the night before we leave out... more
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818 Reviews from our TripAdvisor Community

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Showing 800: English reviews
Ohio
Reviewed 2 days ago NEW

We have stayed here several times the night before we leave out of Cleveland on vacation. We use the hotel's park and fly package and leave our car at the hotel while we are gone. The hotel is a nice place. I was impressed with the professional dress and demeanor of the front desk employee when we checked in. The...

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Helpful?
Thank vw181
Corpus Christi, Texas
Reviewed 3 days ago NEW

Check in pleasant, no surprises. Coffee available, snacks out in lobby, everybody hotel and restaurant extremely courteous and helpful. Breakfast was good, even had grits for southern boy. Shuttles on time and drivers helpful. You would have to be a world class nit picker to find something wrong here.

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Helpful?
Thank Ed W
Columbus, Ohio
Reviewed 3 days ago NEW

The team at the HGI was very hospitable. I very much enjoyed the stay, from the service provided by the staff to the quality of the food. I will definitely choose this hotel on my next visit to the area

Review collected in partnership with Hilton Garden Inn
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Thank I6279ESdavide
SOUTH JORDAN
Reviewed 6 days ago NEW

I have stayed at other Hilton properties around the airport but not the Garden Inn. I was very pleased and will stay there again. Staff was friendly and room was in order. I enjoy the breakfast at Garden Inn as it is upgrade from other properties.

Review collected in partnership with Hilton Garden Inn
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Thank VicNa
Reviewed 1 week ago

The hotel is close to the airporte and has a shuttle. Just a short ride to the airport. The food in the restaurant was very good and priced reasonably. The room was very clean. The bed was comfortable.

Review collected in partnership with Hilton Garden Inn
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Thank Neil S
Laguna Niguel
Reviewed 1 week ago

Every staff member that I interacted with was courtesy and efficient. After a full day of meetings and an early flight out, I truly appreciated the friendly and accommodating staff. Consistent with the brand, the rooms were comfortable and clean. Shuttle service was prompt, with hot coffee available before boarding a 4:30 am shuttle.

Review collected in partnership with Hilton Garden Inn
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Thank Denise G
Erie
Reviewed 1 week ago via mobile

6 of us stayed here before flying out of Cleveland. The airport is right across the street but park and fly was cheaper than airport parking so we did that. The front desk staff and shuttle drivers were nice. We even got a ride to dinner and back...Fat Heads is good and close by! We've stayed here before, and it...

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Thank Amy C
Nashville, Tennessee
Reviewed 2 weeks ago

I've often thought of the "Garden Inn" franchise from Hilton to be a step above "Inn & Suites" mid-priced hotels. I'm finding more and more though that I'm disappointed with stays at Garden Inns. First, the good stuff. The staff is very friendly and attentive. They offered to drive me to a restaurant, less than a half a mile away,...

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Helpful?
Thank TENNDAWG
HGICLEAP, Front Office Supervisor at Hilton Garden Inn Cleveland Airport, responded to this review

Hello TENNDAWG, We want to thank you for taking the time to write us a review and for the constructive criticism along with mentioning the things you liked about the property. I'm very happy to hear how the staff made an impression because they are the greatest asset of the hotel. It's good to know you were able to enjoy...

Cleveland, Ohio
Reviewed 2 weeks ago

From check in to the room amenities, to dinner, to breakfast, to just the overall experience at the hotel was amazing. I have no complaints about the stay, the staff or anything. I will definitely recommend this hotel to friends and family.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Nachelle B
HGICLEAP, Front Office Supervisor at Hilton Garden Inn Cleveland Airport, responded to this review

Dear Nachelle B, Thank you for sending us a review! We love the positive feedback and really appreciate your recommendation to friends and family. Come back and see us next time you're in Cleveland. Sincerely, Desiree Dickinson Front Office Supervisor

North East, PA, United States
Reviewed 2 weeks ago

Overall experience of the hotel was decent, but when we went to check out, there was nobody at the front desk. We tried calling out in case they were in the back and then we quickly realized that he was sleeping in a chair in the lobby about 10 feet behind us. Hotel was okay outside of that if you...

Review collected in partnership with Hilton Garden Inn
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Thank richardsP3024FE
HGICLEAP, Front Office Supervisor at Hilton Garden Inn Cleveland Airport, responded to this review

Dear richardsP3024FE, We deeply apologize for the experience you had while checking out of the hotel. We thank you for bringing it to our attention when you did because it was addressed with the team member, and will not happen again. If there is anything else we can do for you at this time, please call the Assistant General Manager,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
"The Hilton Garden Inn Cleveland Airport is conveniently located just 2 miles from Cleveland Hopkins International Airport. Our hotel has 168 guestrooms, suites and accessible rooms as well as a fitness center and pool. Shuttle service to and from Cleveland Hopkins Airport makes getting here simple. ... more   less 

Additional Information about Hilton Garden Inn Cleveland Airport

Address: 4900 Emerald Court S.W., Cleveland, OH 44135
Region: United States > Ohio > Cleveland
Price Range: $161 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cleveland Airport 3*
Number of rooms: 168
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Orbitz, Hotels.com, Travelocity, HotelsforEveryone and Priceline so you can book your Hilton Garden Inn Cleveland Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Cleveland Airport Hotel Cleveland
Hilton Cleveland
Cleveland Hilton
Hilton Garden Inn Cleveland Airport Ohio
Hotel Style:
#1 Family Hotel in Cleveland
#3 Romantic Hotel in Cleveland
#3 Best Value Hotel in Cleveland
#5 Business Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Cleveland Airport staff and other travellers.
18 questions
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Questions? Get answers from Hilton Garden Inn Cleveland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Airport shuttle is free but you have to make a reservation.”
 of 5 bubbles TENNDAWG, 8 Jan 2017 | Read review
“All good rooms. Quiet hotel in any room we have stayed in.”
 of 5 bubbles Sunlover5, 13 Nov 2016 | Read review
“Breakfast features omelletes made to order --and waffles!”
 of 5 bubbles texwegian, 6 Nov 2016 | Read review
“Rooms on the back side look out to grass and trees. Front to parking lot”
 of 5 bubbles GaryD754, 24 Aug 2016 | Read review
“The shuttle will take you to the mall/subway station/stores so save on cab fare”
 of 5 bubbles joej381, 22 Aug 2016 | Read review
5 of 5