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All reviews progressive field front desk indians game ball park baseball stadium breakfast buffet rock and roll hall parking fee shuttle service directly across the street pool and hot tub free shuttle sporting events walking distance jacobs field nice stay playhouse square
Rooms were clean and quiet. My only gripe was that the air conditioning unit was on the loud side and would wake me up when it turned on at night. Also, it would be nice for the hotel to note that there is a remote...More
Excellent location for taking in a ballgame at Progressive field. Walking distance to lots of fine restaurants, bars and sightseeing attractions. Very friendly staff. They also offer free shuttle service within a one mile radius, which is a bonus. They also have a very nice...More
Thank Kathy N
Response from HGIClevelandDntwn, Front Office Manager at Hilton Garden Inn Cleveland DowntownResponded 2 weeks ago
Thank you for taking a moment to review our hotel and the intent to recommend, we sincerely appreciate it. We look forward to welcoming you back to our hotel on your future travels to Cleveland.
Close to the freeways and a sizable parking lot are two of the intangibles of this establishment. They know all the good places to go in Cleveland. 5 minutes from nightlife, casino, comedy clubs, 10-20 minutes from a lot of fun daytime activity among museums...More
Thank William H
Response from HGIClevelandDntwn, Front Office Manager at Hilton Garden Inn Cleveland DowntownResponded 5 days ago
Thank you for a stellar review! We are happy to hear that you had an enjoyable stay with us. We hope to welcome you back to our hotel again in the future.
I am the Executive Chef for the Cleveland Indians, and a diamond member.So I booked a room for a fellow chef to help me with the end of regular season baseball games. I have confirmation on a rate of 107.00 per night. After the stay,...More
Response from HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland DowntownResponded 1 week ago
Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did...More
The staff was nice. The bathroom smelled like urine. Overall, the room was poorly kept. The pipes in the walls made a clunking noise. The mattress was the worst I've ever slept on. And there was a lot of noise from the guests on our...More
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1 Thank selane18
Response from HGIClevelandDntwn, Front Office Manager at Hilton Garden Inn Cleveland DowntownResponded 1 week ago
We are very sorry to hear that you had a less than pleasant stay at our hotel, please accept our sincere apologies for falling short of meeting your expectations. Know that I will share this information with the appropriate departments as this is not a...More
The Hilton Garden Inn Cleveland Downtown is conveniently located in downtown Cleveland next to Progressive Field. Our hotel has 240 guestrooms, suites and accessible rooms as well as a fitness …Morecenter, pool and whirlpool. Hold your next business meeting in the Gateway Conference Center, boasting 20,000 sq. ft. of space, full-service catering and AV equipment. After a busy day enjoy convenient parking, a martini at Harvey’s Bar and dinner at the Great American Grill or in your room Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.