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InterContinental Cleveland

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Traveller (116)
Room & Suite (250)
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Overview
  • Excellent64%
  • Very good24%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“sky bridge”(15 reviews)
“club level”(33 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
Additional information
Offers from InterContinental Cleveland
Special Offer: Book Direct and Save
Hotel deals
Offers from InterContinental Cleveland
Special Offer: Book Direct and Save
Hotel deals
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (915)
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73
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1 - 5 of 900 reviews
Reviewed today

This was my first experience staying at an Intercontinental Hotel. I know Intercontinental is one of IHG's top luxury brands, so my expectations were pretty high. I would say that this hotel met my expectations. The hotel facilities are very nice. The room bathrooms are...More

Thank Scott_from_VT
Hotel's Favourite
Reviewed 2 July 2018 via mobile

We stayed here during a family member’s visit to Cleveland Clinic and couldn’t have been more pleased! First, the staff was truly outstanding. From the receptionist who let us check into our room at 6:30 a.m. after a red eye flight (totally didn’t expect this...More

1  Thank Lianne58
Response from Chris L, Hotel Manager at InterContinental ClevelandResponded 4 July 2018

Lianne58, thank you for staying with us during your family member's recent visit to the Cleveland Clinic, and for taking the time to post such a wonderful review thereafter. I am so glad to hear that you had such a wonderful experience at our hotel...More

Reviewed today

I had a short one night stay at the InterContinental while visiting the Cleveland Clinic on business. From the moment I arrived, the quality and professionalism of this hotel was clear. The reception staff were attentive and got me on my way quickly.The room itself...More

Review collected in partnership with this hotel
Thank Michael F
Reviewed yesterday

Family having surgery at Cleveland Clinic, so staying at Intercontinental was perfect. Indoor Walkway takes you to any area of hospital campus. Staff was extraordinary-room service, housekeeping, especially Rex the Bellman.

Review collected in partnership with this hotel
Thank 631jean
Reviewed 3 days ago

This is an extraordinary hotel with professional staff and excellent service. Table 54 has delicious food with outdoor seating available. I met a family member for dinner and we enjoyed a wonderful meal. A friendly hotel staff member comes by in the evening to offer...More

Review collected in partnership with this hotel
Thank melodyjohn
View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Shuttle Bus Service
Room Service
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$184 - US$429 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Cleveland
#1 Luxury Hotel in Cleveland
#13 Business Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$184 - US$429 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Cleveland
#1 Luxury Hotel in Cleveland
#13 Business Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (116)
Room & Suite (250)
Dining (92)
Amenities (22)
Business Centre & Event Rooms (18)
Questions & Answers
Ask a question
ckalal1
16 July 2018|
AnswerShow all 6 answers
Response from LTCSooner | Reviewed this property |
Certainly! Just ask concierge and if they don’t have they will get one! Last of your worries!
1
Vote
Tori G
2 December 2017|
Answer
Response from PMLama | Reviewed this property |
Yes they do.
1
Vote
Tina W
16 September 2017|
AnswerShow all 3 answers
Response from marymcgalliard | Reviewed this property |
The shuttle doesn't go to the Airport. It goes to the Rite Aid and other places close by the Hotel. I can't remember all the stops. The front desk can tell you.
0
Votes
Room Tips
"Get a higher floor room. And the soaking tub is divine."
Read review
"Benjamin was a great help in customer service"
Read review
"I did not sleep well because the bed was too soft as were the pillows -- terrible for my back and neck."
Read review
"The Club level is the best...."
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