We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

InterContinental Hotel Cleveland

InterContinentalUS$216*
View Deal
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 11 more sites!
Professional photos
InterContinental Hotel Cleveland
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

538 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 527: English reviews
Start your review of InterContinental Hotel Cleveland
 Click to rate
Cleveland, United States
Reviewed 2 days ago NEW

Several times over the last two years, we've had to be at the Cleveland Clinic for procedures at 6 AM. Though we live to the extreme west end of the county, it's just easier to stay at the all connected InterContinental Hotel. It's a wonderful hotel in all ways. If you're a patient, ask for a "patient rate".

Review collected in partnership with this hotel
 Report
Helpful?
Thank John D
Michigan
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

I've stayed at some pretty nice places in my travels. But never have I had the kind of service I received during our stay at the Intercontinental Hotel. My Father and I came to the Cleveland Clinic and chose this hotel due to its proximity to the Clinic. The Skywalk between the Intercontinental and the Cleveland Clinic meant not having...

 Report
Helpful?
1Thank LSimone
About Hotel's Favourite Review
Sherice B, Administrative Assistant to the Hotel Manager at InterContinental Hotel Cleveland, responded to this review

Dear LSimone, I am thrilled to learn that you were "wowed" on your recent Cleveland visit. It is great that you liked your room and how spotless our Hotel was. I will ensure our staff learns of your comments on how their assistance impacted your stay. Thank you for your comments on the beds in your room. We will definitely...

Reviewed 2 days ago NEWvia mobile

I had an early 7am appointment at the Cleveland Clinic, so my husband booked us a room here to help make it a not so early morning with an hour drive. The front desk was friendly. Our room was clean and the bed was very comfortable. The shower was nice with an adjustable head. It was quite easy and quick...

 Report
Helpful?
Thank Thedevelopingimage
Reviewed 3 days ago NEW

From the valley parking to wonderful people at the front desk. This is a top notch hotel. Will recommend to anyone needing a hotel in the area. Best friendly service we have ever had, especially because we were there to go to the Cleveland Clinic not just for pleasure.

Review collected in partnership with this hotel
 Report
Helpful?
Thank gflorist
Washington DC, District of Columbia
Reviewed 3 days ago NEW

We visited Cleveland for a weekend trip. This hotel made the stay very enjoyable. it looks and feels brand new (it isn't) and the service was great - friendly and effective without being overdone. Beautiful room, bathroom and bed. Restaurant was surprisingly good and while not being Downtown, it is close and an easy drive or Uber ride away. We...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Richard L
Grand Rapids, Michigan
Reviewed 6 days ago NEW

Highly recommend for business, pleasure or a loved one's stay at the Cleveland Clinic. The Concierage level offers light meals with the highest quality of service from Monica and the rest of the staff. Excellent!

Review collected in partnership with this hotel
 Report
Helpful?
Thank Lynda W
Sherice B, Administrative Assistant to the Hotel Manager at InterContinental Hotel Cleveland, responded to this review

Dear Lynda W, Your recommendation of our Hotel is sincerely appreciated. Thank you for your wonderful comments and for posting this review. It is always nice to learn that our guests thoroughly enjoy their time with us. We hope you will visit with us the next time you come to Cleveland. Warm Regards, Sherice Brown Administrative Assistant to the Hotel...

Asheville, North Carolina
Reviewed 1 week ago

If you have to visit the Cleveland Clinic, the only way to go is to stay at the Intercontinental Hotel! It is attached via walkways to the clinic which makes your appointments an easy walk no matter what the weather. The hotel restaurant is superb ~ a very international fusion type restaurant that has something for everyone. Top quality!

Review collected in partnership with this hotel
 Report
Helpful?
Thank ellen w
Sherice B, Administrative Assistant to the Hotel Manager at InterContinental Hotel Cleveland, responded to this review

Dear ellen w, We are pleased to know that you had a convenient stay with us. I will sure share your comments with our staff, inclusive of our food and beverage team. Thank you for sharing your experience with others and we look forward to having you back with us should your future travels lead you to Cleveland. Warm Regards,...

Salem, Ohio
Reviewed 1 week ago

We stayed here because a family member had surgery and we live a few hours away. We wanted to be near and not have to make the long trip back and forth. It was a very good decision for us. While surgery took place we were able to take our pager with us, check into the hotel and enjoy the...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Grace S
Sherice B, Administrative Assistant to the Hotel Manager at InterContinental Hotel Cleveland, responded to this review

Dear Grace S, I am pleased to learn that we were able to provide some relief during what normally is a stressful time. It is good to know that you enjoyed all the amenities on our club floor and I will sure share your comments with our club lounge team. Thank you for taking the time to provide this feedback...

Brecksville, Ohio, United States
Reviewed 1 week ago

We had a major Breast Cancer Conference to attend on Friday May 12. I stayed at the Intercontinental the evening before. Rooms are clean and quiet. 2 restaurants on capus and less than 10 minutes awayfrom Litttle Italy and the Art Museum. Great location for CCF meetings and conferences.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Marta Z
Sherice B, Administrative Assistant to the Hotel Manager at InterContinental Hotel Cleveland, responded to this review

Dear Marta Z, Good to know that your conference went well last week! Thank you so much for sharing your feedback with others. I do hope that on your next Cleveland venture, you will visit with us as we would love to have you back. Warm Regards, Sherice Brown Administrative Assistant to the Hotel Manager

Bellaire, Texas, United States
Reviewed 1 week ago

This Intercontinental hotel was clearly designed and built to serve those who visit the Cleveland clinic, a vast and growing campus of hospitals and another medical buildings. The entire complex is located in a decaying and dilapidated area of Eastern Cleveland, but the Cleveland Clinic "empire" is an oasis of calm and efficiency. The hotel is modern, with lots of...

 Report
Helpful?
1Thank Gabriel H
Sherice B, Administrative Assistant to the Hotel Manager at InterContinental Hotel Cleveland, responded to this review

Dear Gabriel H, Thank you so very much for choosing to stay with us recently. We are thrilled that you had a comfortable stay and great interaction with our staff. Thank you for taking the time share your experience with us and we look forward to hosting you should you return to Cleveland. Warm Regards, Sherice Brown Administrative Assistant to...

376 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (66)
Viewed
Bathroom (12)
Viewed
Room/Suite (14)
Viewed
View from Room (5)
Viewed
Dining (3)
Viewed
Hotel & Grounds (2)
Viewed
Other (30)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (204)
Viewed
Amenities (22)
Viewed
Junior Suite with King Bed (26)
Viewed
One King Bed Standard Room (24)
Viewed
Dining (62)
Viewed
The Hotel (70)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (106)
Viewed
Room/Suite (50)
Viewed
Hotel & Grounds (8)
Viewed
Bathroom (4)
Viewed
Dining (9)
Viewed
Business Centre/Function Rooms (7)
Viewed
Other (28)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Cleveland hotels
0.5 km away
InterContinental Suites Hotel Cleveland
0.6 km away
DoubleTree by Hilton The Tudor Arms Hotel
6.4 km away
Hilton Cleveland Downtown
Hilton Cleveland Downtown
#2 of 38 in Cleveland
565 reviews
Show Prices
Show Prices
Show Prices
1.4 km away
Glidden House
Glidden House
#11 of 38 in Cleveland
639 reviews
0.6 km away
Holiday Inn Cleveland Clinic
Holiday Inn Cleveland Clinic
#24 of 38 in Cleveland
136 reviews
6.0 km away
The Westin Cleveland Downtown
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The InterContinental Cleveland is situated on the campus of the prestigious Cleveland Clinic, less than two kilometres (one mile) from the University Circle cultural and arts district. Legacy Village shopping and entertainment, the Rock and Roll Hall of Fame and Museum, Progressive Field and the Historic Warehouse District are all within easy reach. ... more   less 

Additional Information about InterContinental Hotel Cleveland

Address: 9801 Carnegie Ave, Cleveland, OH 44106-2100
Region: United States > Ohio > Cleveland
Price Range: $222 - $503 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Hotel Cleveland 4.5*
Number of rooms: 295
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotwire, Hotels.com, Travelocity, Priceline, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com, HotelQuickly, HotelsClick and Hotel.de so you can book your InterContinental Hotel Cleveland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Cleveland
InterContinental Hotel Cleveland Ohio
Hotel Style:
#1 Green Hotel in Cleveland
#5 Luxury Hotel in Cleveland
#13 Family Hotel in Cleveland
#13 Business Hotel in Cleveland
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from InterContinental Hotel Cleveland staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from InterContinental Hotel Cleveland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the club level floor which had the most delightful hostesses! They could not do enough for you. The bar and food quality was excellent.”
659ellenw, 15 May 2017 | Read review
“Upper floors are quieter”
840gabrielh, 13 May 2017 | Read review
“Make sure you are booking a room on the club floor (14th Fl.).”
726deanf, 7 May 2017 | Read review
“The shower door in room 732 is sprung on the top hinge so the door will not close properly.”
M2597KMcherylw, 4 May 2017 | Read review
“Beautiful hotel, excellent service!”
lindarG652SJ, 4 May 2017 | Read review
5 of 5
InterContinental
US$216* /night
View Deal
HotelQuicklyUS$299
Hotwire.comUS$216
TravelocityUS$216
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates