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InterContinental Hotel Cleveland

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Traveller (106)
Room & Suite (153)
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Overview
  • Excellent63%
  • Very good25%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“sky bridge”(13 reviews)
“table restaurant”(11 reviews)
“coast cafe”(8 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from InterContinental Hotel Cleveland
Special Offer: Book Direct and Save
Hotel deals
Offers from InterContinental Hotel Cleveland
Special Offer: Book Direct and Save
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (844)
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Reviewed yesterday

My husband and I were here in April 2018 when one of us had major surgery. Our stay was 11 nights, during one of the most difficult times in our lives. The accommodations were comfortable, the food was excellent, and 99% of our interactions with...More

Thank sjcyoung
Hotel's Favourite
Reviewed 23 January 2018

From the moment you park your car with the valet; each bellman, (Anthony went out of his way repeatedly to help me to get situated in my room, secure long term parking, retrieve articles for my long wait in the ICU waiting room and to...More

1  Thank Lisa D
Response from Chris L, other at InterContinental Hotel ClevelandResponded 29 January 2018

Lisa D, we sincerely appreciate you taking the time to post such a thorough and phenomenal review of our hotel! Wow! We are thrilled that you enjoyed your stay, and that our service met your expectations...even in a blizzard! I have already shared your comments...More

Reviewed 2 days ago

The hotel staff is extremely courteous, from the front desk to the cleaning staff - they go out of their way to smile, say good morning, and ask if you need anything. Quality mattress and pillows helped me sleep like a rock. Easy wifi access,...More

Review collected in partnership with this hotel
Thank todd123059
Reviewed 3 days ago

We stayed at the Intercontinental for 4 nights while my husband had a hip resurfacing with the Cleveland Clinic. I had my two young children with me and the Intercontinental team helped in many ways. Someone was always available to assist us with luggage, food...More

Thank kristenalexander
Reviewed 3 days ago

Everyone was so kind and wonderful. My reservation was lost but they made every effort to make it right with me. The bed was comfortable and the room was lovely and quiet. Thank you so much for the hospitality.

Review collected in partnership with this hotel
Thank Paula B
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Most Booked Properties in Cleveland
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$171 - US$376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Cleveland
#1 Green Hotel in Cleveland
#13 Business Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$171 - US$376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Cleveland
#1 Green Hotel in Cleveland
#13 Business Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (106)
Room & Suite (153)
Dining (78)
Amenities (22)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Tori G
2 December 2017|
Answer
Response from PMLama | Reviewed this property |
Yes they do.
1
Vote
Tina W
16 September 2017|
AnswerShow all 3 answers
Response from marymcgalliard | Reviewed this property |
The shuttle doesn't go to the Airport. It goes to the Rite Aid and other places close by the Hotel. I can't remember all the stops. The front desk can tell you.
0
Votes
Georgette S
13 January 2017|
AnswerShow all 3 answers
Response from Sacha J | Property representative |
Dear Georgette S, Thank you for your question. The current patient rate for the InterContinental Hotel Cleveland is $199. Please call the Hotel directly to arrange for your Cleveland Clinic stay at 216-707-4100. Just... More
1
Vote
Room Tips
"The club level is expensive but good value due to the club food service."
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"The rooms are large, very roomy, clean, with lots of amenities!"
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"Not sure what this means. We left a decent tip for the housekeep staff person."
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"Club level floor 14 is our favorite."
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