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24/12/2017 25/12/2017
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    Metropolitan at The 9, Autograph Collection

    2017 E 9th St, Cleveland, OH 44115-1315
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    24/12/2017 25/12/2017
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    US$179
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    Traveller (205)
    Room & Suite (68)
    Dining (21)
    Overview
    • Excellent72%
    • Very good15%
    • Average8%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “rooftop bar” (51 reviews)
    “bank vault” (10 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Room Service
    Rooftop Bar
    Fitness centre
    Concierge
    Pets Allowed
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Housekeeping
    4.0 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (641)
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    1 - 5 of 637 reviews

    Reviewed 5 days ago via mobile

    We spent many nights downtown & this is the first time we've stayed at the 9 and we were not disappointed! All of the staff were extremely nice & went out of their way for us. The room was very clean with a modern feel!...More

    Thank riccop79
    Reviewed 1 week ago

    From the time you walk into the lobby, you know that this hotel is upscale. While I’ve seen reviews giving this hotel a low rating for not being appropriate for children, I say... not everything is supposed to be made for children! If you want...More

    Thank Susanne B
    Reviewed 2 weeks ago

    The 9 is a very nice hotel. My room was very clean. My room smelled like vanilla with a hint of cinnamon. The TV was great because it could be positioned and viewed from anywhere in the room (besides the toilet). The room also had...More

    1  Thank Randall R
    Response from Kenny D, General Manager at Metropolitan at The 9, Autograph CollectionResponded 1 week ago

    Randall R, Thank you for the detailed review. I have shared your observations with the team and I appreciate the opportunity to improve our guest experience. Kenny

    Reviewed 3 weeks ago via mobile

    We had to literally pack and leave at 1AM after coming back from dinner with our friends to a room filled with pot smoke. The people in the room next to us were smoking it but our teenage girls were in our room and probably...More

    1  Thank Julie S
    Response from Kenny D, General Manager at Metropolitan at The 9, Autograph CollectionResponded 2 weeks ago

    Julie S, Very sorry to learn about your experience with us. Please feel free to reach out to me personally to discuss. kdidier@metropolitancleveland.com Kenny

    Reviewed 3 weeks ago via mobile

    Stayed here at the recommendation of a friend and was so disappointed. The valet and front desk were less than professional. The room was horrible. I️t was small, not very clean and the shower was super tiny and in the middle of the room. For...More

    Thank Erika L
    Response from Kenny D, General Manager at Metropolitan at The 9, Autograph CollectionResponded 2 weeks ago

    Erika L, Thank you for the feedback as I will share with the team. Please feel free to reach out to me personally to discuss. kdidier@metropolitancleveland.com

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    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Meeting Rooms
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Minibar
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$162 - US$395 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Luxury Hotel in Cleveland
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 156
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Travelocity, Expedia, Booking.com, Priceline, Hotwire, Orbitz, getaroom.com, Hotels.com, TravelUp, Cancelon and HotelQuickly so you can book your Metropolitan at The 9, Autograph Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Ohio >
    • Cleveland
    • Also Known As
    • Metropolitan At The 9, Autograph Collection Cleveland, Ohio
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    Traveller (205)
    Room & Suite (68)
    Dining (21)
    Hotel & Grounds (176)
    Bathroom (11)
    Business Centre & Event Rooms (5)
    Family and Play Areas (3)
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    Ask a question
    Questions & Answers
    KrisCVt
    20 September 2017|
    AnswerShow all 5 answers
    Response from Katherine M | Reviewed this property |
    they are very accommodating, if not totally booked a late check out for sure is possible.
    0
    Votes
    Mitzi301
    28 June 2017|
    AnswerShow all 4 answers
    Response from Kenny D | Property representative |
    Hi, the hotel has, from opening, been pet friendly, we have an indoor dog park!
    0
    Votes
    lhong46
    11 May 2017|
    AnswerShow all 7 answers
    Response from Kenny D | Property representative |
    Yes you can pay to upgrade into the RSRV space and it is well worth it. Kenny
    0
    Votes
    Room Tips
    "Avoid a room next to the lounge on the 12th floor. All the rooms are pretty good though."
    Read review
    "Avoid the 12th floor as rooms are very noisy."
    Read review
    "I was on the 9th floor and it was fine."
    Read review
    "RSVR floor is worth the money"
    Read review
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