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WoodSpring Suites Cleveland Airport

Traveller (16)
Room & Suite (19)
Hotel website
20829 Emerald Pkwy, Cleveland, OH 44135-6030 See on map
Free Parking
Air Conditioning
Non-Smoking Hotel
Pets Allowed
2.5 Star accommodation
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4 Nov5 Nov
1 room, 2 adults, 0 children
Standard Room
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Reviews (82)
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All reviews an extended stay hotel needed a place to stay would stay again laundry furniture
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1 - 5 of 78 reviews
Reviewed 4 weeks ago via mobile

Staff was never available, kept asking for my room cleaned. They don't clean rooms often. Towels weren't changed. You had to so it yourself again wasn't explained. Hands down worst experience ever!!!!More

Thank Jeromy B
Response from Julia R, Guest Relations at WoodSpring Suites Cleveland AirportResponded 4 weeks ago

Thank you for sharing your review. I'm so sorry to hear that you were not aware of our ‘Simple’ philosophy --- that guests pay only for the amenities they want to use (like daily cleaning and linen changes). It sounds like this felt like an...More

Reviewed 26 July 2018 via mobile

This was our second time staying at this Hotel. Our room was very clean the people who work the front desk for friendly and very helpful we required an accessible room and it was very efficient. The two negatives on this trip with a very...More

Thank Tina201157385
Response from Julia R, Guest Relations at WoodSpring Suites Cleveland AirportResponded 28 July 2018

Thank you for the thoughtful review. We’re so glad you found the accommodations pleasing but we’re sorry to hear about the key card issues and some disturbing noise you experienced during your stay. We apologize for the inconvenience this caused and look forward to welcoming...More

Reviewed 24 July 2018

I booked here because my flight were cancelled and I needed a place to stay. I don't use Uber or Lyft and when I need to get back to the airport I was told there was only one cab company to call. I called and...More

Thank M C
Response from Julia R, Guest Relations at WoodSpring Suites Cleveland AirportResponded 25 July 2018

Thank you for your review and feedback. We’re so glad you found the accommodations pleasing but we’re sorry to hear you were disappointed about the response from the cab company. We are glad this inconvenience did take away too much from your pleasant stay with...More

Reviewed 12 July 2018 via mobile

I spend more time in hotels than I do at home because of my position as national sales manager. This hotel, from the moment I walked in, stunk of disappointment and washed out dreams. This place is clearly a welfare hell-hole. Junkies and misfits roamed...More

2  Thank WClarke84
Response from Julia R, Guest Relaions at WoodSpring Suites Cleveland AirportResponded 19 July 2018

We are so disappointed to hear that you got a bad impression of our hotel during your stay. We are known for our affordable, clean, and comfortable rooms and we’re sorry that was not your experience. Thank you for your feedback and we wish you...More

Reviewed 28 June 2018 via mobile

Staff was super friendly. Wanted room with 2 beds but had to do one and sofa bed. Room is clean but sparse. Meaning this is setup for long term stay so there is no pretty furniture or decorations. This was fine for a night. Sofa...More

Thank clpjr2000
Response from Julia R, Guest Relations at WoodSpring Suites Cleveland AirportResponded 29 June 2018

Thank you for taking the time to review our hotel. We appreciate hearing from you and we’re glad our accommodations met your needs.

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WoodSpring Suites Cleveland Airport is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Extended stay hotels are different in amenities from traditional hotels. - Front desk opened and staffed Mon. - Fri. 7:00 AM - 10:00 PM | Sat. - Sun. 8:00 AM - 8:00 PM - Pet-friendly Hotel - Daily housekeeping included in nightly rate. - Private bathroom in each suite (ADA and ADA w/ Roll-In shower available). - Guests can book by the night. Weekly and extended stay rates also available.

Hotel Amenities
Free Parking
Air Conditioning
Laundry Service
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Hotel class
Budget, Business
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms, Suites, Smoking rooms available
Number of rooms
US$53 - US$95 (Based on Average Rates for a Standard Room)
Formerly known as
Value Place Cleveland/Hopkins Airport
United StatesOhioCleveland
Traveller (16)
Room & Suite (19)
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Questions & Answers
Ask a question
Michael M
8 July 2018|
AnswerShow all 2 answers
Response from WoodSpringSupport | Property representative |
CLPJR2000 is correct - this is a "mixed" hotel so you may request (preference not guaranteed) your preferred room type at check-in.
13 September 2017|
Response from WoodSpringSupport | Property representative |
You'll see savings for a four-week rate over nightly or weekly rates but will still need to visit our site or call for rates and availability.
13 September 2017|
AnswerShow all 2 answers
Response from WoodSpringSupport | Property representative |
Rates change by room type, number of guests, dates of stay, and length of stay. Please visit our site or call our front desk for details.
Room Tips
"We stayed on the 2nd floor, because it was non-smoking."
29 Jul 2017
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"play it by ear there all good"
20 Aug 2016
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"Best Views in town"
19 Feb 2016
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"We rented the room with the two beds for a family of five and with an extra bed, it worked fine for us."
3 Dec 2015
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