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Holiday Inn Cleveland Clinic

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Traveller (45)
Room & Suite (32)
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Overview
  • Excellent51%
  • Very good26%
  • Average13%
  • Poor6%
  • Terrible4%
Travellers talk about
“cleveland clinic”(115 reviews)
“valet parking”(26 reviews)
“surgery center”(4 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Holiday Inn Cleveland Clinic
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Offers from Holiday Inn Cleveland Clinic
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (234)
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228 results
Traveller rating
113
60
31
13
11
Traveller type
Time of year
LanguageEnglish
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113
60
31
13
11
Show reviews that mention
All reviewscleveland clinicvalet parkingsurgery centerihg hotelsfront deskhealth issuesvalet staffmedical reasonslaundry roomlate checksliding doorfree shuttle servicefive minute walkwonderful staybeds were comfortableconvenient locationbooked this hotel
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1 - 5 of 228 reviews
Reviewed yesterday

This hotel is very convenient to the Cleveland Clinic. A shuttle bus runs door to door. A fairly new hotel, it is clean and attractive in that sleek way. Great lighted bathroom mirror. We weren't t there long enough to use restaurant or pool. The...More

Thank Hedgie H
Hotel's Favourite
Reviewed 24 March 2018

Room was clean, shuttle service was quick and easy. Valet was also quick. Very friendly people working the front desk. Luggage hold area after check in was nice. Snack shop on site as well. I highly recommend this hotel if you are going to the...More

1  Thank cee102
Response from Sherice H, Administrative Assistant to the Hotel Manager at Holiday Inn Cleveland ClinicResponded 26 March 2018

Dear cee102, Thank you for your kind comments about our Hotel! Your recommendation is very reassuring and we are thankful that your time with us was one of convenience and ease. We wish you the very best and that you will come see us should...More

Reviewed 1 week ago via mobile

For the most part, I was quite pleased with my stay. However, I spent more time than one person should, trying to ascertain their billing system. While I was there, two of my children did not have to pay for their meals. However, their was...More

Thank Tumbleweed11
Response from mnd227, Manager at Holiday Inn Cleveland ClinicResponded 6 days ago

Dear Tumbleweed11, Let me start off by saying thank you for your valuable feedback. I’m very sorry for the inconsistencies in billing and cleanliness that you encountered while you stayed with us recently. I would love to speak with you to ensure that your issues...More

Reviewed 1 week ago via mobile

We stayed several weeks here and avoided the 20 dollars per day valet parking fee at the Holiday Inn by parking at the Cleveland Clinic garage and then taking the free shuttle back and forth from the clinic to the hotel. You can also buy...More

Thank buckimom
Response from mnd227, Manager at Holiday Inn Cleveland ClinicResponded 6 days ago

Dear buckimom, Thank you for your review. I’m pleased and proud that you found our staff to be accommodating and your room clean and modern. I’m very sorry that you found parking to be overpriced, but happy you were provided the information to have your...More

Reviewed 1 week ago

Stayed here due to medical. Front desk staff is the worst encountered, not once but throughout my 2 week stay. First day staff stated would have to upgrade my room in order to warm my takeout food in hand at check in. Mgmt response she...More

1  Thank azinca
Response from mnd227, Manager at Holiday Inn Cleveland ClinicResponded 1 week ago

Dear azinca, Thank you for your review. I understand that you needed to be with us while you visited the Cleveland Clinic and I do hope that our location made your commute seamless. I’m very disheartened to learn of your experience with my Front Desk...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Self-Serve Laundry
Conference Facilities
Banquet Room
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$127 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$127 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (45)
Room & Suite (32)
Dining (7)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Lawrence L
19 March 2018|
AnswerShow all 7 answers
Response from Sherice H | Property representative |
Hello, The Shuttle runs every 10-15 minutes, Mon-Fri from 4:45 am to 12:30 am and 6:30 am to 10 pm on weekends. A member of staff can also call for the shuttle if needed sooner. Thank you!
0
Votes
mgoblue171
18 January 2018|
AnswerShow all 7 answers
Response from janetmcelhanon | Reviewed this property |
shuttle is free, picks up every 15 minutes at the hotel. shuttle goes to all clinic buildings. Ronald McDonald house and Rite Aid only.
0
Votes
J1651DZmichael
15 August 2017|
AnswerShow all 10 answers
Response from loveliving2015 | Reviewed this property |
Valet parking is $18 a day Hospital parking is $10 a day
0
Votes
Room Tips
"Ask for city view Ask for room not cleaned or sprayed with Fabuloso Better still - stay next door at..."
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"I always choose something away from the elevator and suggest the same here. It's busy"
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"If you want a better view of the city ask for an upper floor bedroom. Don't get a room next to the..."
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"Valet parking is more than Cleveland Clinic, but you don't have to move your car if you take the shuttle!"
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