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All reviewscleveland airportthe concierge loungenice hotelrental carfront desk staffbeautiful lobbythe shuttle driverfitness centerroom servicelobby barup to datepool and hot tubrooms were cleanbathroom doorwould definitely stay here againnice stayking bed
As a Platinum Elite Marriott member, I've seen my fair share of attempts at providing hospitality. This Marriott has far exceeded my expectations.
I'd personally like to thank Emily at the front desk for always greeting me with a smile and providing legendary customer service....More
Kids playing in a hockey tournament in Cleveland. Tournament required our team to stay at this hotel. Group rate was $33 more per night than listed online, poor negotiation from the tournament director I guess. I mentioned the price to the desk and they could...More
Response from Greg H, General Manager at Cleveland Airport MarriottResponded 5 weeks ago
Thank you for staying with us and for taking the time to share your feedback regarding your recent visit. Please accept my apologies for the troubles that you experienced. Your feedback is important as it allows us to improve the products and services that we...More
This courtyard is very nice and in walking distance to restaurants, Walmart and the
mall. The also have a shuttle to the airport. The people that work here are very nice too. It also has very nice rooms. I recommend it.
Average old Marriot. The pool and hot tub were dirty. They didn’t shovel or de ice anything until the “wedding” Sunday am. We arrived Friday. Had to beg for a shuttle service. The restaurant have you the extra star from 2-3. $79 local attraction price...More
Short drive to down town, but excellent hotel with great staff, bar, and, restaurant! Would recommend ! Great price. Away from the hustle and bustle of downtown, but easy to Uber or lyft where ever you’d like !