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26/11/2017 27/11/2017
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    Cleveland Marriott Downtown at Key Center

    1360 W Mall Dr, Cleveland, OH 44114-1300
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    26/11/2017 27/11/2017
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     3 people are viewing this hotel
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    US$149
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    Traveller (206)
    Room & Suite (100)
    Pool & Beach (7)
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    Overview
    • Excellent55%
    • Very good34%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.5 Star Hotel
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    Offers from Cleveland Marriott Downtown at Key Center
    Special Offer: Rock Hall Package
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    Rooms
    26 Nov27 Nov
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,016)
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    1 - 5 of 998 reviews

    Reviewed 3 days ago

    We had to travel back home to Cleveland for a funeral. It was a last minute reservation, but our accommodations were still excellent. When we got to our room there was a gift and a note of condolences from the hotel staff, which was, not...More

    1  Thank sherilynrandolph
    Reviewed 1 week ago

    No complaints! Every aspect of my stay here was as good as could be expected. Nice clean room, great views of downtown Cleveland, wonderful service from check in, to room upkeep, to bar service, and valet!

    Thank Wags717
    Response from Hartmut O, General Manager at Cleveland Marriott Downtown at Key CenterResponded 5 days ago

    We appreciate your feedback and look forward to welcoming you back the next time you are in Cleveland.

    Reviewed 1 week ago via mobile

    I love this hotel! My room was immaculate and had a beautiful view of the lake. The concierge lounge is really nice if you have gold or platinum status. The lady with short blonde hair at night is so sweet and keeps the place clean!...More

    Thank Ali R
    Response from Hartmut O, General Manager at Cleveland Marriott Downtown at Key CenterResponded 1 week ago

    Thank you for this great feedback. We very much appreciate it and look forward to welcoming you back soon!

    Reviewed 1 week ago

    I was born, raised and reared in Cleveland. It is and always will be home, but in 2008 I moved to Atlanta, GA. Over the years, I came back for reunions, weddings and funerals. I hadn't been home since 2014 and when my sons decided...More

    1  Thank Sandy O
    Response from Hartmut O, General Manager at Cleveland Marriott Downtown at Key CenterResponded 1 week ago

    Great to read that you enjoyed your visit home. Our team works hard to create brilliant experiences for our guests and I will share your review with all of them. We look forward to hosting you again the next time you come home.

    Reviewed 1 week ago via mobile

    Raphael was a Great Bell Hop!! He quickly knew how to handle getting us the right room after the hotel gave us a King size bed for 3 adults!! The next day Breakfast was a nightmare... no hostess on duty in Jakes restaurant in the...More

    Thank 837tracib
    Response from Hartmut O, General Manager at Cleveland Marriott Downtown at Key CenterResponded 1 week ago

    Dear 837tracib, We strive to create memorable experiences for all of our guests and feel terrible that we failed to do so in your case. Your feedback is well noted and we will share it with the appropriate teams. Thank you for recognizing Raphael who...More

    Holiday Inn Express Cleveland Downtown
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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$155 - US$295 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Cleveland
    • #1 Business Hotel in Cleveland
    • #2 Green Hotel in Cleveland
    • #4 Family Hotel in Cleveland
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 400
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Priceline, Expedia, Booking.com, Travelocity, Hotels.com, Orbitz, TripOnline SA, Hotwire, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Cleveland Marriott Downtown at Key Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Ohio >
    • Cleveland
    • Also Known As
    • Marriott Cleveland Downtown At Key Hotel Cleveland ,
    • Key Center ,
    • Cleveland Marriott Downtown At Key Center Ohio
    Add Photo Photos
    Traveller (206)
    Room & Suite (100)
    Pool & Beach (7)
    Dining (3)
    Hotel & Grounds (117)
    Bathroom (18)
    Business Centre & Event Rooms (10)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Annie B
    20 July 2017|
    AnswerShow all 2 answers
    Response from HockeyMom365 | Reviewed this property |
    We were there June30-July 3 and it was still closed for renovations. The concierge club closes on the weekends.
    0
    Votes
    Vina C
    4 March 2017|
    AnswerShow all 7 answers
    Response from Lisa A | Reviewed this property |
    I am not sure.
    0
    Votes
    BHnorthbeach
    4 November 2016|
    Answer
    Response from Mitzi301 | Reviewed this property |
    The stadium is literally around the corner and down the street. I think it took us maybe ten minutes to walk that way.
    2
    Votes
    Room Tips
    "Get a room on a higher floor"
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    "Get room facing the Lake!"
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    "Treat the desk staff like you'd like to be treated when you're at work"
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    "The lower number rooms are closer to the elevator and you may hear some elevator / foot traffic."
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