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Cleveland Marriott Downtown at Key Center

Booking.comUS$219*
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Certificate of Excellence
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$244*
US$219*
US$244*
US$219*
US$244*
US$219*
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Cleveland Marriott Downtown at Key Center
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948 Reviews from our TripAdvisor Community

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There are newer reviews for Cleveland Marriott Downtown at Key Center
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Showing 931: English reviews
Tidewater Virginia
Reviewed 13 September 2014

I cannot remember when we last stayed in a Marriott, but this turned out to be a very pleasant surprise. The hotel was completely full being Labor Day weekend, the air show, and numerous weddings. But the staff was a delight and we even snagged a lake is room. The room was nicely furnished, had a really good shower, and...

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1Thank eastcoastvoyager
Whitmore Lake, Michigan, United States
Reviewed 12 September 2014

The room was perfectly fine. What I did not appreciate was paying just over $300 for one night (with taxes) and then being asked to pay an additional $16.95 for the benefit of internet access. I know this is still standard for some places, but it really irks me.

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Helpful?
Thank Kyle S
ClevelandMarriottKey, Front Office Manager at Cleveland Marriott Downtown at Key Center, responded to this review

Good Afternoon Kyle, Thank you for choosing the Cleveland Marriott at Key Center. I appreciate your patience with the internet charges to your room, I aplogize for the inconvenience. I am more than happy to adjust the $16.95 and send you an updated receipt, please let me know your last name, my email is below. Thank you for your feedback...

somewhere deep in Ohio
Reviewed 11 September 2014

Stayed here for a couple of nights for a family get-together. Had corner room on 17th floor with excellent view of lake, etc. Seemed to be one of the cleanest hotel rooms in which we have ever stayed. The king-sized bed was very comfortable. HVAC was quietly excellent. Food in hotel's restaurants was above average for hotel fare (made to...

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Thank JaneRussel
Sylvania, Ohio
Reviewed 9 September 2014 via mobile

This is a really nice hotel! It is a great location if you want to walk to any of the downtown venues. It was a short walk to Progressive Field. The staff was so friendly and informative. The room was decorated very nicely and we had a great view. The beds were so comfy and the room was very quiet....

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Thank clof7
Sharon, Massachusetts
Reviewed 7 September 2014

Had to stop in Cleveland on way to Chicago. Wanted to go to Rock and roll Hall of fame. Hotel had great package which included buffet breakfast and two tix to RRHF. Very clean updated hotel. Very comfortable room. Great location walking distance to RRHF. Near great restaurants. Breakfast was very good. Highly recommend. Only downside I remember was gym...

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1Thank Laser885
Boston
Reviewed 4 September 2014

My daughter and I were making a cross country trek from Boston to California and our first stop was Cleveland. When the trip was over we joked that we should have stayed in the hotels in reverse as the first was the best! The room was large, well appointed and spotlessly clean. The bed was so incredibly comfortable we wished...

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Thank MandSBoston
Ohio
Reviewed 4 September 2014

Had a really great stay here. We are rewards members so got a super room - corner room with a view of the lake. Very clean, modern design. Hotel is within walking distance of the water and is very close to a beautiful, peaceful park. Super helpful front staff gave us directions to the Nautica Queen. Breakfast was outstanding. The...

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Thank OntheRoadAgain2ofUs
Reviewed 3 September 2014 via mobile

Hotel was in a nice central location in downtown and just a short walk to all the nightlife you could want. After arriving at the hotel at 4 we were told we would have to settle for two double beds instead of king. This was a surprise weekend away for my wife so having to sleep in separate beds wasn't...

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1Thank Mark C
ClevelandMarriottKey, Executive Assistant at Cleveland Marriott Downtown at Key Center, responded to this review

Thank you for choosing the Cleveland Marriott at Key Center to surprise your wife for a weekend getaway. I express my deepest apologies to you regarding your room preference and a king room not being available at check in. I appreciate your patience during the time the staff was getting your room ready. Thank you for your feedback and we...

Washington DC, District of Columbia
Reviewed 2 September 2014

I stayed at the hotel for three nights for a triathlon. The hotel was fantastic about helping us load and unload our race equipment and bicycles. The buffet breakfast was lovely and the restaurant staff was super nice. The room was large, clean, and good in terms of noise. The location is also fantastic, easily walkable to downtown attractions. Cabs...

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2Thank TravelingAvocat
michigan
Reviewed 2 September 2014

What a great hotel. You cannot find a better place downtown in my mind. The place is close to everything you want to do. 4th st dining, the Rock and Roll Hall, museums and Browns Stadium are all within walking distance. We could not have been happier. Valet parking is $25 with come and go priveleges. The parking deck is...

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2Thank MichiganTrevor

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience ultimate style and sophistication at the revitalized Cleveland Marriott Downtown, an urban retreat. Offering stunning views of Lake Erie and the city skyline, this 25-story hotel boasts 400 rooms with sleek furnishings and upgraded bathrooms fresh off a $10 million renovation. Explore exciting attractions within a short walk of this metropolitan hotel, such as the new Horseshoe Casino, Quicken Loans Arena, Browns Stadium, Progressive Field and Rock & Roll Hall of Fame. Take advantage of our renowned hotel staff for unmatched hospitality and deep local knowledge for an authentic Cleveland experience. For casual dining, relax among warm wood styling at Jake’s sports lounge or taste contemporary American cuisine at David’s Restaurant, conveniently situated within our hotel. Rediscover comfort at the refreshingly-modern Cleveland Marriott Downtown. ... more   less 

Additional Information about Cleveland Marriott Downtown at Key Center

Address: 127 Public Sq, Cleveland, OH 44114-1217
Region: United States > Ohio > Cleveland
Price Range: $236 - $451 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cleveland Marriott Downtown at Key Center 3.5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Marriott Cleveland Downtown At Key Hotel Cleveland
Key Center
Cleveland Marriott Downtown At Key Center Ohio
Hotel Style:
#1 Romantic Hotel in Cleveland
#1 Green Hotel in Cleveland
#1 Business Hotel in Cleveland
#4 Family Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Cleveland Marriott Downtown at Key Center staff and other travellers.
17 questions
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Questions? Get answers from Cleveland Marriott Downtown at Key Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lake View is not worth paying extra for, it was mostly buildings”
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Maria84, 6 Mar 2017 | Read review
“Higher floors better sleep and the views do not disappoint!”
StephanieC92812, 22 Feb 2017 | Read review
“Ask for a corner room, if available.”
nsalandre, 9 Feb 2017 | Read review
“Corner rooms have great views, if you're OK with one king bed.”
tevansen, 24 Jan 2017 | Read review
5 of 5
Booking.com
US$219* /night
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Prices are for 1 room, 2 adults
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