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Four Points by Sheraton Cleveland Airport

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Four Points by Sheraton Cleveland Airport
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218 Reviews from our TripAdvisor Community

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Showing 212: English reviews
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Reviewed 2 weeks ago

Wonderful place to stay before flying out of Cleveland! The room was very nice and the staff was pleasant and helpful. The free shuttle to the airport and back was very easy and quick. The price was excellent and we got to leave our car there for the duration of our trip. We even ate at the restaurant and really...

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Helpful?
Thank awarfield
Richard S, Front Office Manager at Four Points by Sheraton Cleveland Airport, responded to this review

Thank you for taking the time to share your feedback of your most recent stay with Four Points Cleveland Airport. I am glad to hear you enjoyed a lot of the amenities our hotel has to offer including our friendly staff, shuttle service and The Hub Bar & Grill restaurant. We hope that you will select us for any of...

Albany, New York
Reviewed 3 weeks ago

Nicely remodeled rooms, elevators, carpets and furnishings - small but updated bathroom - way TOO BRIGHT lights, need a dimmer in there. No courtesy coffee in lobby, small cup pot in room only. Need better closet / clothes hanger configuration. Quiet heat and air, barley any noise from the airport, but VERY loud hallway sounds, and people from 2 rooms...

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Helpful?
Thank tivvver
Richard S, Front Office Manager at Four Points by Sheraton Cleveland Airport, responded to this review

Dear Valued Guest, Thank you very much for taking the time to give us your feedback on your most recent stay at the Four Points by Sheraton Cleveland Airport. I am glad to hear that you enjoyed some of the updates to our property, however I am sorry for the troubles that you experienced with the noise on property. Thank...

Cleveland, Ohio
Reviewed 3 weeks ago via mobile

Upon arrival my daughter and I were greeted with warm, friendly smiles. The staff really made us feel welcome. The rooms were modern, clean and comfortable. The bed was so comfortable we didn't want to check out. We had a very early flight the next morning and the shuttle to the airport from the hotel was a blessing. So quick...

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Helpful?
Thank mrsmcgraw12
Richard S, Front Office Manager at Four Points by Sheraton Cleveland Airport, responded to this review

Thank you for taking the time to give us your feedback about your most recent stay at the Four Points Cleveland Airport. I am glad to see our staff welcomed you to the property with warm greetings and that you enjoyed the comforts of our room. We hope you will choose our property for your future travels to the Cleveland...

Reviewed 15 February 2017

The location of this hotel is very close to the airport. We stayed on 2/5/17, we shuttled from the hotel to the airport, and arrived with in 10 minutes. The shuttle was on time to pick us up, as it was on our return. The staff was extremely friendly. We ate and drank (a lot) at the hotel bar and...

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Helpful?
Thank ac8802
Reviewed 14 February 2017 via mobile

Our stay worked out very well. We had a 7:30 a.m. international flight and needed a place to stay and park our car for 9 nights. The staff was welcoming and ensured our stay was all we needed it to be. We ate in the restaurant where the food was good and prices were very reasonable. The shuttle driver was...

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Helpful?
1Thank Elizabeth M
Richard S, Front Office Manager at Four Points by Sheraton Cleveland Airport, responded to this review

Elizabeth, Thank you for taking the time to share your feedback about your most recent visit to the Four Points by Sheraton Cleveland Airport. I am delighted to hear our staff made you feel welcomed and executed on getting you to the airport on time for your flight. We are looking forward to hosting you for any of your future...

Reviewed 10 February 2017 via mobile

It was my first time there since the renovation, BIG CHANGE! Everything has been redone and looks very modern and is brand new! The front desk was very friendly and helpful! They have a restaurant which serves breakfast, lunch and dinner, very convenient! I was only able to go for dinner but the prices are very good and the food...

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1Thank Tony K
Chicago, Illinois
Reviewed 27 January 2017

I stayed here for 2 nights. Apparently they just finished an extensive renovation in December. The hotel lobby was beautiful and the rooms were modern and super nice. The restaurant, I think called The Hub had delicious food and I could watch my Chicago Hawks play. Very comfortable and great staff.

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Helpful?
Thank Haresh J
Reading, Pennsylvania
Reviewed 12 December 2016

Even though the hotel was in the process of being renovated, the room I stayed in was terrific and once the hotel is finished, it will be an outstanding place to stay. The staff was very courteous and the room had a great modern look to it. The queen size beds were so comfortable and all of the furniture seemed...

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Thank colew22
Reviewed 10 December 2016 via mobile

This hotel was under heavy renovation and not convenient to the airport. It should have been closed until it was ready for business. Their breakfast was a joke. The experience was strange. Let's Joe it improves soon.

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Thank Jeff M
Reviewed 3 November 2016

Let me first off start by saying the rooms were beautiful! The floor we stayed on had a strange odor and we heard a lot of banging throughout the day due to the construction. I will say the staff does a really good job at trying to be accommodating and resourceful based on the current condition of the hotel. Yes...

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Helpful?
Thank Dana I

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Where You Want to Be. The Four Points by Sheraton Cleveland Airport is conveniently located off Interstate Highway 71, with quick access to I-90 and I-480. The excitement of downtown Cleveland is only 8 miles from our hotel. Our free 24-hour shuttle service makes it easy to get to and from Cleveland Hopkins International Airport (CLE), which is 3 miles away. Adjacent to the airport is the expansive International Exposition Center, which accommodates a range of events throughout the year.All under One Roof. We have everything you want and need, from a friendly staff to free wireless High Speed Internet Access throughout the hotel. Make time for exercise in our state-of-the-art fitness center, or swim in the heated indoor pool. Join us at The Hub for some of the areas best barbecue, other regional fare, and our Best Brews™. If youre in a hurry, grab a snack in The Pantry. Totaling more than 7,000 square feet, our versatile function space can host up to 300 attendees for your next business or social gathering, and a business center provides support services.Home away from Home. Our 147 guest rooms have been recently renovated to ensure great stays. Work via free High Speed Internet Access at a large desk with an ergonomic chair; breaks are fueled by in-room coffee, tea, and free bottled water from a mini-fridge. Relax in front of a 52-inch flat screen TV with premium cable channels as your devices charge at a convenient docking station. Close the blackout blinds and enjoy a great nights sleep in a Four Points signature bed, then wake up with a shower in the well-lit bathroom. ... more   less 

Additional Information about Four Points by Sheraton Cleveland Airport

Address: 4181 W 150th St, Cleveland, OH 44135-1303 (Formerly Cleveland Airport Hotel)
Region: United States > Ohio > Cleveland
Price Range: $119 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Cleveland Airport 3*
Number of rooms: 147
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Also Known As:
Holiday Inn Cleveland Airport Hotel Cleveland
Cleveland Holiday Inn
Four Points By Sheraton Cleveland Airport Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Cleveland Airport staff and other travellers.
2 questions
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Elberton, Georgia
21 days ago

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Questions? Get answers from Four Points by Sheraton Cleveland Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask about noise in corridors”
 of 5 bubbles tivvver, 27 Feb 2017 | Read review
“2nd floor was conmpleted”
 of 5 bubbles Victor1Travelin1, 28 Sep 2016 | Read review
“Choose a different hotel”
 of 5 bubbles 455CraigY, 18 Aug 2016 | Read review
“rooms on top floors definitely better”
 of 5 bubbles BLRvisit, 18 Aug 2015 | Read review
“Don't go here.”
 of 5 bubbles 155meganr, 30 Jul 2015 | Read review
5 of 5