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    The Ritz-Carlton, Cleveland

    1515 W 3rd St, Cleveland, OH 44113-1403
    Hotel website
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    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$375
          US$339
          US$375
          US$339
          US$375
          US$339
          Traveller (144)
          Room & Suite (44)
          Dining (8)
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          1,464 reviews
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          Overview
          • Excellent62%
          • Very good24%
          • Average9%
          • Poor2%
          • Terrible3%
          Travellers talk about
          Free Wifi
          Parking
          Breakfast Available
          Air Conditioning
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          4.5 Star Hotel
          All hotel details
          Offers from The Ritz-Carlton, Cleveland
          Special Offer: Rewards Member Rates
          Hotel packages
          Hilton Cleveland Downtown
          613 reviews
          #2 of 38 hotels in Cleveland
           
          Metropolitan at The 9, Autograph Collection
          580 reviews
          #5 of 38 hotels in Cleveland
           
          Drury Plaza Hotel Cleveland Downtown
          346 reviews
          #1 of 38 hotels in Cleveland
           
          Hyatt Regency Cleveland at The Arcade
          1,464 reviews
          #14 of 38 hotels in Cleveland
           
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          Rooms
          2 Jul3 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (692)
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          1 - 5 of 692 reviews

          Reviewed 3 days ago

          Always comfortable with exceptional service! Rooms are clean and sleeping is very comfortable. Great locations whether visiting the city to enjoy the casino, see the Cavs, Browns or Indians play! Wouldn't stay anyplace else!More

          Review collected in partnership with The Ritz-Carlton Hotel Company
          Thank Amy M
          Response from RitzCarltonCleveland, General Manager at The Ritz-Carlton, ClevelandResponded yesterday

          Dear Amy M, Thank you for your kind words about the service our Ladies and Gentlemen provided you during your recent stay. We were thrilled to learn that the rooms were clean and comfortable and that the location is central to the many sporting, cultural...More

          Reviewed 4 days ago

          I ordered the package that has chocolate covered strawberries and champagne at arrival....didn't receive anything. I called and spoke to a few people who managed to bring me everything at MIDNIGHT. The room looked like it was made for an 80 year old. The bathroom...More

          Review collected in partnership with The Ritz-Carlton Hotel Company
          Thank allyseiaw2017
          Response from RitzCarltonCleveland, General Manager at The Ritz-Carlton, ClevelandResponded yesterday

          Dear allyseiaw2017, Thank you for taking the time to share your experience with the hotel. We apologize that you did not receive all of the components for the Enchanted Evening Package. The booking process has been adjusted, so that the hotel team may be alerted...More

          Reviewed 3 weeks ago

          Unfortunately I stayed at the Ritz in Cleveland last night. Not only was the hotel under renovation and the room in worse condition than a Sheraton from 1980 but the staff and service were unacceptably poor. A few details: delabidated amentiies including dirty stained carpet...More

          1  Thank drasites
          Response from RitzCarltonCleveland, General Manager at The Ritz-Carlton, ClevelandResponded 3 weeks ago

          Dear drasites, I was most disappointed to receive your review and apologize that you did not experience the warm genuine hospitality our Ladies and Gentlemen are proud to provide. We take your comments very seriously and will review them with the team to ensure all...More

          Reviewed 14 May 2017

          The good news here is that the staff is wonderful. The other news is that this property is under renovation. They say its been going on for quite some time and appears that it will be going on for quite some time more. In my...More

          Thank michaelrnyc
          Response from RitzCarltonCleveland, General Manager at The Ritz-Carlton, ClevelandResponded 16 May 2017

          Dear michaelrnyc, Thank you for your kind feedback about the Ladies and Gentlemen at the hotel. I agree that they are wonderful! We apologize that you were not aware that The Ritz-Carlton Club Lounge has been undergoing an exciting transformation since the beginning of the...More

          Reviewed 9 May 2017

          Not really a Ritz Carlton is the best way to describe this property. During the same trip I stayed at a commonly owned property, the Marriott City Center which should have been the Ritz properly. Granted, this is a hotel converted from a prior use...More

          Review collected in partnership with The Ritz-Carlton Hotel Company
          1  Thank Jonathan L. K
          Response from RitzCarltonCleveland, General Manager at The Ritz-Carlton, ClevelandResponded 10 May 2017

          Dear Jonathan L. K, On behalf of the Ladies and Gentlemen of The Ritz-Carlton, Cleveland, I apologize that your recent experience in the hotel did not meet your expectations. As you saw during your stay, the hotel is undergoing an exciting transformation and will be...More

          Hilton Cleveland Downtown
          613 reviews
          #2 of 38 hotels in Cleveland
           
          Metropolitan at The 9, Autograph Collection
          580 reviews
          #5 of 38 hotels in Cleveland
           
          Drury Plaza Hotel Cleveland Downtown
          346 reviews
          #1 of 38 hotels in Cleveland
           
          Hyatt Regency Cleveland at The Arcade
          1,464 reviews
          #14 of 38 hotels in Cleveland
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Restaurant
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          Details
          • Price range
          • US$391 - US$611 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #2 Romantic Hotel in Cleveland
          • #8 Family Hotel in Cleveland
          • #8 Luxury Hotel in Cleveland
          • #9 Business Hotel in Cleveland
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Accessible rooms ,
          • Family Rooms
          • Number of rooms
          • 206
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Travelocity, Hotwire, TripOnline SA, Cancelon, Cheap Tickets, Priceline, Marriott, getaroom.com, HotelQuickly and Hotel.de so you can book your The Ritz-Carlton, Cleveland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Ohio >
          • Cleveland
          • Also Known As
          • The Ritz-Carlton Cleveland Hotel Cleveland ,
          • Cleveland Ritz Carlton ,
          • Ritz Cleveland ,
          • Ritz-Carlton Cleveland ,
          • The Ritz-Carlton, Cleveland Ohio
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          Traveller (144)
          Room & Suite (44)
          Dining (8)
          Pool & Beach (2)
          Hotel & Grounds (83)
          Bathroom (10)
          Business Centre & Event Rooms (5)
          Nearby
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          Nearby Restaurants
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          Nearby Attractions
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          .20 km away
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          Cleveland Public Library
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          Questions & AnswersAsk a question
          Laura F
          Can you take inside tunnel to get close to Progressive Field or does it lead ONLY to Quicken Arena?
          3 June 2017|
          Answer Show all 2 answers
          Response from RitzCarltonCleveland | Property representative |
          The hotel is connected via an indoor walkway to the Quicken Loans Arena and Jack Cleveland Casino. Once you enter the "Q", Progressive Field is right across an outdoor plaza from the Quicken Loans Arena.
          0
          Votes
          Boonie05
          What is the easiest most economical way to get to your hotel and to the Rock and Roll Museum?
          19 May 2017|
          Answer Show all 3 answers
          Response from RitzCarltonCleveland | Property representative |
          An easy and economical way to the hotel from the airport is indeed the RTA rapid train. This same service has a waterfront line that will take you to the Rock and Roll Hall of Fame + Museum as well as the Great Lakes... More
          0
          Votes
          Boonie05
          What is the easiest most economical way to get to your hotel and to the Rock and Roll Museum?
          19 May 2017|
          Answer Show all 3 answers
          Response from DMJA21 | Reviewed this property |
          In my opinion how best to get from the airport to the Ritz depends on how much luggage you will be bringing. If only a carry on, I pull travel on the Rapid, the light rail that stops at the Terminal Tower downtown where the... More
          0
          Votes
          Room Tips
          "Do not stay at this hotel prior to completion of renovation."
          Read review
          "Stay on the Club Floor if rooms are available."
          Read review
          "must choose club level. Pay a little more and make up for it is food, drink and service."
          Read review
          "Check in times may be a problem when visiting basketball teams are staying there."
          Read review
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