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04/06/2017 05/06/2017
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    The Ritz-Carlton, Cleveland

    1515 W 3rd St, Cleveland, OH 44113-1403
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    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$485
          US$449
          US$485
          US$449
          US$485
          US$449
          Traveller (144)
          Room & Suite (44)
          Dining (8)
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          Overview
          • Excellent59%
          • Very good24%
          • Average9%
          • Poor2%
          • Terrible3%
          Travellers talk about
          Free Wifi
          Breakfast Available
          Air Conditioning
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          4.5 Star Hotel
          All hotel details
          Offers from The Ritz-Carlton, Cleveland
          Special Offer: Rewards Member Rates
          Hotel packages
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          Hilton Cleveland Downtown
          569 reviews
          #2 of 38 hotels in Cleveland
           
          Drury Plaza Hotel Cleveland Downtown
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          Metropolitan at The 9, Autograph Collection
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          The Westin Cleveland Downtown
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          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (689)
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          1 - 5 of 689 reviews

          Reviewed 1 week ago

          The good news here is that the staff is wonderful. The other news is that this property is under renovation. They say its been going on for quite some time and appears that it will be going on for quite some time more. In my...More

          Thank michaelrnyc
          Response from RitzCarltonCleveland, General Manager at The Ritz-Carlton, Cleveland

          Dear michaelrnyc, Thank you for your kind feedback about the Ladies and Gentlemen at the hotel. I agree that they are wonderful! We apologize that you were not aware that The Ritz-Carlton Club Lounge has been undergoing an exciting transformation since the beginning of the...More

          Reviewed 2 weeks ago

          Not really a Ritz Carlton is the best way to describe this property. During the same trip I stayed at a commonly owned property, the Marriott City Center which should have been the Ritz properly. Granted, this is a hotel converted from a prior use...More

          Review collected in partnership with The Ritz-Carlton Hotel Company
          Thank Jonathan L. K
          Response from RitzCarltonCleveland, General Manager at The Ritz-Carlton, Cleveland

          Dear Jonathan L. K, On behalf of the Ladies and Gentlemen of The Ritz-Carlton, Cleveland, I apologize that your recent experience in the hotel did not meet your expectations. As you saw during your stay, the hotel is undergoing an exciting transformation and will be...More

          Reviewed 2 weeks ago

          The stay was made special but the staff -- genuinely pleasant and personable. Their goal to make their guests feel welcomed didn't feel forced - it came natural to every staff member we encountered during our stay. Would definitely stay here again.More

          Review collected in partnership with The Ritz-Carlton Hotel Company
          Thank J133SOmichellew
          Response from RitzCarltonCleveland, General Manager at The Ritz-Carlton, Cleveland

          Dear J133SOmichellew, Thank you for your kind words about your recent experience at The Ritz-Carlton, Cleveland. We are very proud of the warm and genuine service our Ladies and Gentlemen provide our guests. Please let our guest relations team know how we may make your...More

          Reviewed 2 weeks ago via mobile

          We got two rooms for one night to celebrate my Master's graduation with friends. We checked in around 8pm. Front desk and valet staff were pleasant and helpful. We started our evening in rooms 804 and 806. It looked clean enough, just old. We had...More

          3  Thank Candace M
          Reviewed 4 weeks ago

          We were warned that there would be work going on but the room we stayed in must have been very old. The furniture and carpet were very old/outdated/stained and the bathroom smelled of cigarette smoke. The restaurant felt like a sports bar and was obviously...More

          Review collected in partnership with The Ritz-Carlton Hotel Company
          1  Thank 524benneto
          Response from RitzCarltonCleveland, General Manager at The Ritz-Carlton, Cleveland

          Dear 524benneto, We are so very sorry to hear that you had a poor experience with us and I would like to take this opportunity to apologize on behalf of all our Ladies and Gentlemen at the hotel. Regrettably, we did not meet your expectations,...More

          Hilton Cleveland Downtown
          569 reviews
          #2 of 38 hotels in Cleveland
           
          Drury Plaza Hotel Cleveland Downtown
          309 reviews
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          Metropolitan at The 9, Autograph Collection
          571 reviews
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          The Westin Cleveland Downtown
          964 reviews
          #5 of 38 hotels in Cleveland
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Restaurant
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Conference Facilities
          • Multilingual Staff
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          Details
          • Price range
          • US$379 - US$702 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #2 Romantic Hotel in Cleveland
          • #7 Luxury Hotel in Cleveland
          • #8 Family Hotel in Cleveland
          • #9 Business Hotel in Cleveland
          • Room types
          • Suites ,
          • Accessible rooms ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 206
          • Reservation Options
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          • Location
          • United States >
          • Ohio >
          • Cleveland
          • Also Known As
          • The Ritz-Carlton Cleveland Hotel Cleveland ,
          • Cleveland Ritz Carlton ,
          • Ritz Cleveland ,
          • Ritz-Carlton Cleveland ,
          • The Ritz-Carlton, Cleveland Ohio
          Add Photo Photos
          Traveller (144)
          Room & Suite (44)
          Dining (8)
          Pool & Beach (2)
          Hotel & Grounds (83)
          Bathroom (10)
          Business Centre & Event Rooms (5)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Boonie05
          What is the easiest most economical way to get to your hotel and to the Rock and Roll Museum?
          19 May 2017|
          Answer Show all 2 answers
          Response from Clinboca | Reviewed this property |
          From Airport- walk out of baggage to the Subway doors- buy ticket and take train to downtown "Tower City " stop. It will let you off inside of Terminal Tower and you take escalator up to third level - entrance to Ritz... More
          1
          Vote
          Boonie05
          What is the easiest most economical way to get to your hotel and to the Rock and Roll Museum?
          19 May 2017|
          Answer Show all 3 answers
          Response from DMJA21 | Reviewed this property |
          In my opinion how best to get from the airport to the Ritz depends on how much luggage you will be bringing. If only a carry on, I pull travel on the Rapid, the light rail that stops at the Terminal Tower downtown where the... More
          0
          Votes
          mzche1999
          I am concerned about this renovation business. We are celebrating our 20th wedding anniversary and I want something special. We booked a club room. I don't want to be disappointed!
          30 April 2017|
          Answer Show all 3 answers
          Response from RitzCarltonCleveland | Property representative |
          Dear mzche1999, First of all, congratulations on your 20th wedding anniversary! We look forward to creating a unique and memorable stay for you. Would you please contact either me or the guest relations team at... More
          0
          Votes
          Room Tips
          "Stay on the Club Floor if rooms are available."
          Read review
          "must choose club level. Pay a little more and make up for it is food, drink and service."
          Read review
          "Check in times may be a problem when visiting basketball teams are staying there."
          Read review
          "Club floor is cool! Say hello to Alice as she is fantastic."
          Read review
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