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08/10/2017 09/10/2017
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    The Westin Cleveland Downtown

    777 St. Clair Avenue NE, Cleveland, OH 44114-1711
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    08/10/2017 09/10/2017
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    US$329
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    Traveller (339)
    Room & Suite (334)
    Dining (80)
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    Overview
    • Excellent59%
    • Very good25%
    • Average9%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “urban farmer” (122 reviews)
    “heavenly bed” (23 reviews)
    Free Internet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    InterContinental Hotel Cleveland
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    Radisson Hotel Cleveland - Gateway
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    Drury Plaza Hotel Cleveland Downtown
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    Kimpton Schofield Hotel
    272 reviews
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,068)
    There are newer reviews for The Westin Cleveland Downtown
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    11 - 15 of 1,057 reviews

    Reviewed 2 weeks ago via mobile

    Very nice business hotel in downtown Cleveland, about 2 blocks from public square. Nice restaurant attached. Staff were professional and courteous. Visited on a busy Friday night. Room was expansive, with a good view of downtown from the 22nd floor. Comfortable bed and very nice,...More

    Thank Odoc2005
    Response from Bob M, General Manager at The Westin Cleveland DowntownResponded 4 days ago

    Dear Odoc2005, I appreciate that you shared your stay details with us and that overall you enjoyed your time here. I do hope that you come to stay with us again soon. Be well, Bob Megazzini General Manager

    Reviewed 2 weeks ago via mobile

    Recommend high floor king rooms. We made a mistake and booked a junior suite. There is no view see picture and the suites are next to the service elevator- very noisy all night and early morning. We told Mgt and they took care of the...More

    Thank Ask2416
    Response from Bob M, General Manager at The Westin Cleveland DowntownResponded 2 weeks ago

    Dear Ask2416, Thank you for taking the time to share your experience regarding your stay. I am pleased that our team listened to your concerns and moved you to a room that was more satisfactory to you. I'm glad that you enjoyed our fitness center...More

    Reviewed 2 weeks ago

    Stayed here as a stop off on the way to Chicago the next day. Hotel is well located, but check in parking difficult as entrance sits on main street with no recess/drive in. This stay at a reputable chain was ruined by the dreadful state...More

    Thank Anthony C
    Response from Bob M, General Manager at The Westin Cleveland DowntownResponded 2 weeks ago

    Dear Anthony C, I do apologize that you did not have a good experience staying with us. I have talked with our department leaders to advise what you experienced and I can assure you that this is unacceptable and will not happen again, should you...More

    Reviewed 2 weeks ago

    My husband and I stayed at this hotel for one night in July to attend the U2 concert. The hotel was conveniently located in walking distance to the stadium and Rock and Roll Hall of Fame. Our club level room was nicely appointed and clean....More

    Thank Tiffany S
    Response from Bob M, General Manager at The Westin Cleveland DowntownResponded 4 days ago

    Dear Tiffany S, So glad you had a good time staying with, and attended an incredible concert! To top all that off you were able to walk back to your room and enjoy the view!! We hope you come to stay with us again soon....More

    Reviewed 3 weeks ago via mobile

    I stayed here for three nights on business. Overall, the service was excellent. I did run into one significant glitch. The valet lost my keys to the rental car. Eventually the problem was resolved to my satisfaction; however, it did create an inconvenience and cost...More

    1  Thank Mike B
    Response from Bob M, General Manager at The Westin Cleveland DowntownResponded 2 weeks ago

    Dear Mike B, I appreciate you taking the time to share your experience while staying with us. I can assure you when you stay again you will not encounter the glitches that you experienced this time. We look forward to being your host again soon....More

    InterContinental Hotel Cleveland
    652 reviews
    #4 of 38 hotels in Cleveland
     
    Radisson Hotel Cleveland - Gateway
    910 reviews
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    Drury Plaza Hotel Cleveland Downtown
    446 reviews
    #1 of 38 hotels in Cleveland
     
    Kimpton Schofield Hotel
    272 reviews
    #2 of 38 hotels in Cleveland
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$145 - US$416 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Cleveland
    • #4 Business Hotel in Cleveland
    • #4 Romantic Hotel in Cleveland
    • #5 Luxury Hotel in Cleveland
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 484
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Starwood, Cancelon, Orbitz, Hotels.com, TripOnline SA, Hotwire, Priceline and Agoda so you can book your The Westin Cleveland Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Ohio >
    • Cleveland
    • Also Known As
    • Crowne Plaza Cleveland ,
    • Cleveland Crowne Plaza ,
    • The Westin Cleveland Downtown Ohio
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    Traveller (339)
    Room & Suite (334)
    Dining (80)
    Pool & Beach (1)
    Hotel & Grounds (293)
    Bathroom (33)
    Business Centre & Event Rooms (11)
    Nearby
    Drury Plaza Hotel Cleveland Downtown
    446 reviews
    .20 km away
     
    InterContinental Hotel Cleveland
    652 reviews
    6.03 km away
     
    Radisson Hotel Cleveland - Gateway
    910 reviews
    .68 km away
     
    Kimpton Schofield Hotel
    272 reviews
    .56 km away
     
    Nearby Restaurants
    Urban Farmer
    526 reviews
    .03 km away
    Winking Lizard
    133 reviews
    .14 km away
    Pho Thang Cafe
    82 reviews
    .21 km away
    Al's Deli
    29 reviews
    .33 km away
    Nearby Attractions
    Soldiers' and Sailors' Monument
    284 reviews
    .47 km away
    Cleveland Public Library
    168 reviews
    .30 km away
    Old Arcade
    219 reviews
    .36 km away
    Federal Reserve Bank of Cleveland: Learning Center and Money Museum
    69 reviews
    .22 km away
    Ask a question
    Questions & Answers
    MisterTiffy
    13 July 2017|
    AnswerShow all 4 answers
    Response from alliel1 | Reviewed this property |
    Sorry. I didn't use it either...
    0
    Votes
    acslater0529
    20 June 2017|
    AnswerShow all 4 answers
    Response from Bill W | Reviewed this property |
    This is a security deposit for your reservation.
    0
    Votes
    britty123
    20 March 2017|
    AnswerShow all 6 answers
    Response from Sroaden | Reviewed this property |
    The hotel is fairly new. It was another brand prior to Westin buying it and gutting it. It is nice and comfortable, newer and clean. Great staff and great lake views. The restaurant is very good, AND very expensive (I... More
    0
    Votes
    Room Tips
    "LOUD parties on 6th floor so if you are there for a quiet rest, the higher the better."
    Read review
    "if attending an event at the stadium, book a room on a lower floor to avoid the post-event elevator line"
    Read review
    "We were on 21 floor. NO noise from air conditioner!!"
    Read review
    "Ask for a high floor. Great views!"
    Read review
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