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Sheraton Cleveland Airport Hotel

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Sheraton Cleveland Airport Hotel
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496 Reviews from our TripAdvisor Community

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Showing 489: English reviews
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A TripAdvisor Member
Level Contributor
10 reviews
2 helpful votes
Reviewed yesterday NEWvia mobile

Very cold in Cleveland, the hotel was clean and extremely warm. Service was excellent, parking was terrible and noise from the airport starts at 7:00 in the morning. Would stay there again if business at or near hotel, but if not probably some where parking was better and not as much noise in the morning.

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Helpful?
Thank A TripAdvisor Member
Sao Paulo, SP
HOTEL’S FAVOURITE REVIEW
Reviewed 23 January 2017

I spent only one night, but was worthy the stay. I came to the city for Business. The hotel is very good and the room is well arranged. I spent the night after a 16 hour trip and a full business day. The bed was very comfortable. Very friendly staff and I had a great breakfast (not included in the...

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1Thank MarcusWOliveira
About Hotel's Favourite Review
GMCleveland, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you so much for taking the time to provide a review about your stay. I am sorry that you could not stay with us longer but I am happy that the time you spent was pleasant. The Sheraton Sweet Sleeper is amazing and I am so happy that you enjoyed how comfortable it is! We hope to see you...

Buffalo, New York
Reviewed 1 week ago via mobile

Immediately at airport grounds (despite some web sights incorrectly listing "one mile away". Great restaurant. Fabulous beauties as servers. Heated pool. They will accept rental car drop offs @ hotel rather than struggling over to the rental service center. Huge plus! Rooms clean and comfortable

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Thank Jonmun
Sevierville, Tennessee
Reviewed 1 week ago via mobile

Overall the room was very clean bathroom had some hair on the floor and baseboard ,there was spots of toothpaste under the mirror front desk was very friendly even at the late hour that we came in the rest of the hotel was very clean gps will not take you to the address provided on the web site but u...

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Helpful?
Thank aubrey9991
GMCleveland, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Hello, Thank you for taking the time to provide a review of your stay at the Sheraton Cleveland Airport Hotel. I am so happy that you found our Front Office staff to be friendly. We strive to provide great customer service, and I am happy we were able to do just that. I am sorry though about the condition of...

Burlington, Vermont
Reviewed 3 weeks ago via mobile

I had the best experience that I've EVER had at a hotel. My trip to Cleveland was due to a horrible family emergency. My flight was delayed almost 12 hours, so when I landed at 1:00 am, I saw the Sheraton and went straight there. I was in bad shape emotionally because of my family and the long day/night in...

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Thank NomAmyNom
Tampa, Florida
Reviewed 3 weeks ago

The hotel on the outside doesn't look updated, in fact it was a little bit scary, however, the nice surprise was that it was lovely on the inside. It's right at the airport and you couldn't hear a thing. The lobby is big and roomy with marble floors and nice carpet. A nice bar and small restaurant. The room I...

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Thank Bansavage
Reviewed 14 February 2017

Had our Marine Corps Ball here while on Recruiting Duty. Had a blast, good food, great drinks and partied until the Ball room shutdown. Staff handled the night great! Not sure where they are planning it this year but this place should be in consideration.

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Thank Jonathan S
Alpharetta, Georgia
Reviewed 5 February 2017 via mobile

Great location to the airport walking distance to the airport just walk out the back and you are there skip the shuttle do the walk only issues in the area is the car rental center is far from the airport about 2.3 miles.

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Thank Jeff L
Lancaster, Ohio
Reviewed 4 February 2017 via mobile

The hotel staff was great and accommodating, providing local restaurant menus for us. I would stay here again, if I was staying for an airline layover or local event. However, skip the half assed breakfast and dine out.

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1Thank Zach C
Manukau, New Zealand
Reviewed 1 February 2017

Stayed twice at this hotel. Got a great rate through hotwire. Checked in around lunchtime and asked to wait 1 hour until room was ready. Was given an accessible room which we didnt like at the start and asked to change but the hotel was fully booked so unable to change. When we came back the second time was given...

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Helpful?
Thank duffus07

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Hemispheres Restaurant
Hemispheres Restaurant
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge

Additional Information about Sheraton Cleveland Airport Hotel

Address: 5300 Riverside Dr, Cleveland, OH 44135-3130
Region: United States > Ohio > Cleveland
Price Range: $154 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Cleveland Airport Hotel 3.5*
Number of rooms: 287
Reservation Options:
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Also Known As:
Sheraton Cleveland Airport Hotel Ohio
Cleveland Sheraton
Hotel Style:
#14 Romantic Hotel in Cleveland
#15 Business Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Cleveland Airport Hotel staff and other travellers.
7 questions
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Springfield, Ohio, United States
11 months ago
Franklin, Tennessee
over a year ago

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Questions? Get answers from Sheraton Cleveland Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I liked the higher floor - far away from the elevator and ice machine. I had 414. Not a good view, but quiet.”
 of 5 bubbles Bansavage, 27 Feb 2017 | Read review
“Go high on floors for quieter rooms.”
 of 5 bubbles MPC9, 11 Dec 2016 | Read review
“Rooms in the 20s are near the elevator - thus 824, 324, 423 etc. are in the vicinity of the elevators.”
 of 5 bubbles ChuckDallas, 5 Dec 2016 | Read review
“Upgrade your room to the 9th floor...its soooo worth it!!”
 of 5 bubbles D9594FSchristopherm, 3 Dec 2016 | Read review
“Great airport location.”
 of 5 bubbles N3009NLstevep, 15 Nov 2016 | Read review
5 of 5