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Extended Stay America - Columbus - Easton

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105 Reviews from our TripAdvisor Community

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Showing 105: English reviews
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Reviewed 18 March 2017 via mobile

The only pet friendly hotel in Easton area that doesn't charge $100 for pet for one night that's why I stayed here. The room looked like it had new carpet and drapes but it did not have shampoo, or dishes and it had a very bad smell. The bed was very hard the only thing that saved me was I...

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Helpful?
1Thank Suzi K
Manager_11525, Manager at Extended Stay America - Columbus - Easton, responded to this review

Thank you for taking the time to write a review of your stay. I am glad to read your remarks about the rooms and linen being acceptable. However, I am very sorry that the bed did not meet your expectations and that the front desk staff did not inform you of the dish delivery we provide for free for sanitary...

Newark, Ohio
Reviewed 15 March 2017

Clean room and great customer service! Stephanie at the desk is absolutely amazing! I love that it's close to Easton and accessible to shopping and restaurants. I couldn't have been more happy with my stay.

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Helpful?
2Thank jenngiff2017
Manager_11525, Manager at Extended Stay America - Columbus - Easton, responded to this review

Thank you so much for posting a review of our property. It's great to hear that you were happy with your room and the convenience of the shopping and restaurants in the area, as well as the great service Stephanie provided you. Thank you again for your review. We look forward to seeing you in the future, should your travels...

Newark, Ohio
Reviewed 27 February 2017

My husband and I stayed for a weekend. The hotel was clean and the staff was great. Stephanie at the front desk was very friendly and helpful. She made sure that we had a great stay. We would recommend this hotel to anyone looking to stay in the Columbus area.

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Helpful?
2Thank jitterbugs2
Manager_11525, Manager at Extended Stay America - Columbus - Easton, responded to this review

Your feedback is important. Thank you for sharing. I am glad to see you and your husband had a relaxing weekend at our hotel. It is also great to see you would recommend our hotel based on the positive experience you had. Thank you again for sharing your experience with us. We would love to see you again, should your...

Toronto, Canada
Reviewed 10 February 2017

Fair price, near the airport and convention centers. Clean well furnished rooms, all the accomedations and more. Friendly, engaging staff - I forgot my lap top charger in my room, called in, and they had it wrapped and waiting for me - much appreciated!

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1Thank Kevin M
Reviewed 28 January 2017 via mobile

Amber the assistant manager has made my stay there an awesome experience for the last couple of months. Has always been a great help when i needed anyrhing. Toni the GM as so been awsome as well. The night time lady Cheri is truely no help and just sit behind the counter and does not seem to want to help...

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Helpful?
1Thank mgeiger1969
Manager_11525, Manager at Extended Stay America - Columbus - Easton, responded to this review

Thank you for taking the time to share your experience. It is good to know you were well accommodated by our managers and staff. We strive to provide all of our guests with excellent customer service, so I am glad we were able to do that for you. Thank you again for your kind words. The staff and I would...

Reviewed 27 January 2017 via mobile

The experience that I have has been great I spend a lot of time in these hotels throughout the country. I really feel that the staff makes me feel like I belong and they want me here. I really appreciate a staff that will help where they can and how they can do weather it be supplies or directions.

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Helpful?
1Thank David L
Manager_11525, Manager at Extended Stay America - Columbus - Easton, responded to this review

The team and I appreciate your remarks. We are pleased to read your satisfaction with the customer service from our staff and your overall experience staying at our hotel. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Ohio Amish Country, Ohio
Reviewed 27 January 2017

My stay at this hotel was very nice Tony the general manager did a fantastic job keeping the hotel clean and safe when Amber is working you can always expect to have everything you need coffee is always fresh and hot you need linens anything extra for your room she has no problem bringing it to you. When Sherry works...

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Helpful?
1Thank mattv647
Manager_11525, Manager at Extended Stay America - Columbus - Easton, responded to this review

Thank you for taking the time to share your experience. It is great to see you received excellent customer service form our staff. In addition, reading how relaxing and quiet your stay was is satisfying. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Charleston, West Virginia
Reviewed 16 January 2017 via mobile

We stayed as it was in a nice area. The front desk clerk was definitely not happy to be there and it showed. The room was unclean. The trash wasn't taken out. There was used soap in the shower and a wet wash cloth.

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Helpful?
1Thank Felisha C
Manager_11525, Manager at Extended Stay America - Columbus - Easton, responded to this review

Your review recently caught our attention. The situation you described regarding the cleanliness lack of customer service are truly regrettable. We are very sorry for your experience. We will work with our staff to do a better job on fixing these issues. We hope that you will give us the opportunity to provide you with a better stay the next...

Usa, Japan
Reviewed 11 January 2017 via mobile

Very disappointed this stay. Bathrooms not clean, counters, floors, remote, carpets have not been cleaned properly. First time I ever saw it this bad. We have stayed here several times in past years and never this unclean.

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1Thank Lm551a
Olympia, Washington
Reviewed 21 November 2016

The newer employee at check in was friendly. I wanted a quiet room and at first she gave me a room right next to the elevator and then changed me to one at the end of the hall nearest the freeway. It was so noisy. But, overall, the room was comfortable and clean.

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Helpful?
1Thank LaLunaStella
Manager_11525, Manager at Extended Stay America - Columbus - Easton, responded to this review

We appreciate you taking the time to share your experience and for choosing to stay with us. Your comments regarding the good customer service and your comfortable stay is much appreciated. We are sorry about the noise issues, which will be addressed with our staff. Thank you again for your review. It would be our pleasure for you to repeat...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Columbus - Easton

Address: 4200 Stelzer Road, Columbus, OH 43230
Region: United States > Ohio > Columbus
Price Range: $124 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Columbus - Easton 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stay America Columbus / Easton Hotel Columbus
Columbus Extended Stay
Extended Stay America - Columbus - Easton Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Columbus - Easton staff and other travellers.
2 questions
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Denver, Colorado
over a year ago

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Questions? Get answers from Extended Stay America - Columbus - Easton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go somewhere else”
Silversales, 3 Feb 2016 | Read review
“Rear side Rooms have a nice view of a big lawn and some wild geese grazing around. For guys who need exercise, opt for 3rd floor.”
Dhamodharan_Krishnan, 27 Jan 2016 | Read review
“Higher floors help you avoid patrons from above foot noise, The rooms are a really nice size,and the amenities are great.”
T1312LYrichardr, 15 Dec 2015 | Read review
“Stay somewhere else”
R8571VSfrankl, 28 Aug 2015 | Read review
“High levels floors might be quieter.”
tcabbage, 27 Apr 2015 | Read review
5 of 5