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Great location , excellent helpful staff at all levels , room interior and facilities are in line with the level of stars ..except you can hear everything in corridor,next room and loud bells ringing in near by church early morning..if you are looking for peaceful...More
Thank san m
Response from Chris F, Senior Manager - Room Operations at Renaissance Columbus Downtown HotelResponded 2 weeks ago
Dear san m,
Thank you for choosing the Renaissance Columbus Downtown Hotel and sharing your feedback. I am so glad to hear that you were well taken care of by our team and that our beds are comofrtable. I certainly understand the desire for a...More
As a member of another chain frequent stay program, the renaissance did not offer enough for the price. The best thing about this hotel is the location. Right downtown surrounded by great restaurants within walking distance. Hotel was ok, bed ok, staff ok, didn't use...More
Thank Roy Z
Response from Ricardo A, Manager at Renaissance Columbus Downtown HotelResponded 3 weeks ago
Dear Roy Z,
I would like to thank you for choosing our hotel for your recent stay in Downtown Columbus. Your feedback is really important to us as it helps us improve on our services.
We look forward to hosting you again.
Have a great...More
For those of you who travel frequently with a team, you should consider staying at the Renaissance! Not only is the staff helpful, friendly, and attentive (Karen, Kevin, Kathleen, and Tesfu, to name a few), but the hotel is well kept, clean, and offers all...More
We stayed in a room with two “queen” beds, they were tiny (actually full size ). Beds were very uncomfortable. The bathroom had a barn door that didn’t really close, very odd for a double room. One of the families we traveled with had to...More
Thank Tony M
Response from Chris F, Senior Manager - Room Operations at Renaissance Columbus Downtown HotelResponded 4 weeks ago
Dear Tony M,
Thank you for choosing the Renaissance Columbus Downtown Hotel! We appreciate your feedback and I am truly sorry to hear about the challenges that you had with our guestroom. We will certainly use the feedback as we make improvements towards the hotel...More
I have to say that this hotel is just dated. It is clear they have attempted to freshen it up, but you can still feel the age in the exterior/interior of the facility. While they have installed nice televisions and made over part of the...More
Our hotel pool is available for guest use only. However, if you are a local resident and would be interested in purchasing a room for only 1/2 of a day so you could use the swimming pool, please contact the... More
Our hotel pool is available for guest use only. However, if you are a local resident and would be interested in purchasing a room for only 1/2 of a day so you could use the swimming pool, please contact the hotel directly and we can arrange!