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Holiday Inn Express & Suites Columbus-Polaris Parkway

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#38 of 143 Hotels in Columbus
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Holiday Inn Express & Suites Columbus-Polaris Parkway
Holiday Inn Express & Suites Columbus-Polaris Parkway
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297 Reviews from our TripAdvisor Community

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Showing 296: English reviews
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Canfield, Ohio
Reviewed yesterday NEWvia mobile

Couldn't ask for a better location in Northern Columbus! Great area with plenty of stuff to do and places to go around the hotel. The staff was super polite and courteous. The huge clean pool area, modern rooms and atmosphere and hot breakfast complete the whole experience.

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Helpful?
Thank mputz24
Columbus, Ohio
Reviewed 2 weeks ago

Come here for business a couple of times a year. This is a great hotel with a good staff, good location, great cleanliness, and great accomodations. Always happy with my stay and will gladly come back next time.

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Thank josh n
Reviewed 3 weeks ago

I was referred to stay at this hotel through co-workers. I keep coming back because it is clean, attractive, and accommodating, but mostly for the great times and great service I have had here. Above all, the Manager's Reception is unique and fun. The Manager makes personal connections with all of the guests, and makes us feel welcome and valued....

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Helpful?
Thank Holly R
Bethany J, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Holly R, Thank you for taking the time to review our hotel. We are thrilled that you enjoy staying with us as much as we enjoy having you as our guest. We look forward to your next visit with us, and will save you a seat at the Manager's Reception!

Cleveland, Ohio
Reviewed 4 weeks ago via mobile

The rooms are spacious, the decor is nice, the pool is fun, the patio is great, the lobby is inviting and the management staff is accommodating.... BUT! The cleaning and breakfast staff need improvement . When we arrived at check in the hallway floors were dirty, there were fingerprints everywhere (elevator doors, water fountains, room doors, etc.). They need to...

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Helpful?
Thank Cleverland
Bethany J, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Cleverland, Thank you for reviewing our hotel. I am very sorry for the issues you experienced in regards to cleanliness and staff during your stay with us. I would like to assure you that these have been addressed with the proper staff members and changes have been made to ensure that this problem does not continue. If you would...

minnesota
Reviewed 4 weeks ago

Stayed here while in town, easy access to college. Hotel was nice clean. Pool area was per usual. The breakfast was like lightening when shutting down, workers were rude to people. I realize there is a time restraint for everything but this was bad... shut tv off turned lights off. Lacked food 30 min before and would make no more....

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Helpful?
Thank Twingirls2
Bethany J, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Twingirls2, Thank you for taking the time to review our hotel. We are thrilled that you enjoyed your stay with us, but I am concerned with the issues you had during breakfast. I am discussing your comments with the breakfast staff, but I would like to inquire about the waffle issue. We offer a wonderful pancake machine that makes...

Westmoreland, New York
Reviewed 17 March 2017

This was a last minute stop. We had no reservations. This was our 3rd Holiday Inn that we had stayed at during our travels in a week. It was by far the best one we stayed at. Staff was wonderful, and took care of our needs. Made sure that we were booked under our IHG membership. It was very clean....

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Helpful?
Thank TAT198
Bethany J, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear TAT198, Thank you for taking the time to write a review of our hotel. We are thrilled that you enjoyed your stay with us, and it is true that our staff are the best in Columbus, Ohio. We look forward to your next trip!

Reviewed 11 March 2017

We went to the area for a Blue Jackets game on my 13th birthday, when we came here, our reservation said to check in at 3:00, we requested the early check in, and when we came at 1:00 they let us check in early, we then were given keys to room 701 and a Wi-Fi password, we went up to...

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Thank Aaron H
Bethany J, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Aaron H, Thank you for writing a review of our hotel. We are thrilled that you enjoyed your stay, and were able to enjoy the hockey game for your birthday. Thank you again for being our guest, and we look forward to celebrating your 14th birthday with you!

Centerville, Ohio
Reviewed 20 February 2017

Under features on their website - the last photo shows a big purple slide in the left of the picture. This is not there! Wouldn't have been an issue had I not seen the photo and told my son. The water is a bit on the chilly side and they ran low/out of towels in the pool area somewhat often....

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Helpful?
Thank Laura F
Bethany J, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Laura, Thank you for your review of our hotel. I apologize that there was confusion regarding our large slide, it was removed for guest safety, and new pictures have not yet been approved for the website. We are glad that you enjoyed our other pool amenities, they are certainly a treat for children of all ages. I have passed...

Swanton
Reviewed 5 February 2017

Very nice pool area and the rooms were very nice.. We liked how they actually had color in the rooms instead of just being bland.. Will definitely stay there for our next visit which is very often.... Thank you for the great stay!!!

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Thank Jeremiah W
Bethany J, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Jeremiah W, Thank you for taking the time to review our hotel. We are thrilled you enjoyed your stay with us, and look forward to your next visit!

Reviewed 4 February 2017 via mobile

Very clean and pristine hotel. Great location. Comfortable bed, good rates. Loved the Jacuzzi. Decor was updated and pretty. Would definitely stay again. Manager was very nice. Pool and exercise room were very nice.

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Thank Kelly M
Bethany J, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Kelly M, Thank you for taking the time to review our hotel. We are glad that you enjoyed your stay with us, and look forward to hosting you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Conference Facilities

Additional Information about Holiday Inn Express & Suites Columbus-Polaris Parkway

Address: 8670 Orion Pl, Columbus, OH 43240-4030
Region: United States > Ohio > Columbus
Price Range: $183 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Columbus-Polaris Parkway 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites Columbus-Polaris Parkway
Holiday Inn Express & Suites Columbus-Polaris Parkway Hotel Columbus
Holiday Inn Express & Suites Columbus-Polaris Parkway Ohio
Hotel Style:
#16 Business Hotel in Columbus
#18 Family Hotel in Columbus
#20 Romantic Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Columbus-Polaris Parkway staff and other travellers.
13 questions
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Versailles, Ohio
over a year ago
over a year ago
Columbus, Ohio
2 months ago

See all questions (13)

Questions? Get answers from Holiday Inn Express & Suites Columbus-Polaris Parkway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are nice and big”
748aaronh, 11 Mar 2017 | Read review
“By the elevator is always good...”
743jeremiahw, 5 Feb 2017 | Read review
“ask for a top floor corner room so you have fewer neighbours.”
scrufgrove, 30 Dec 2016 | Read review
“We had a 3rd floor room which faced the front and it was quiet and sunny for late November days.”
gerrywg2016, 18 Dec 2016 | Read review
“rooms on the higher floors are a longer wait for the elevator!”
funlovin_11, 16 Oct 2016 | Read review
5 of 5