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Holiday Inn Express & Suites Columbus-Polaris Parkway

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#40 of 142 Hotels in Columbus
Certificate of Excellence
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283 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Columbus-Polaris Parkway
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Showing 282: English reviews
Reviewed 5 September 2016 via mobile

This is the place to stay in Columbus. I have been here a few times on business and am always impressed. Very clean, great location, very well kept and operated with polite and helpful staff. Don't hesitate to stay here! This is one of the few great hotels out there!

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Helpful?
Thank Dan S
Reviewed 21 August 2016

Rooms are pretty well sized for those of you used to non US Holiday Inn Express locations. As usual no restaurant but there are locals places to eat inclluding the BoneFish Grill over the road [ in my other review ] The US Holiday Inn breakfast need to be totally scrapped as it is appalling , same old shi*e everyday...

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Helpful?
Thank Scott R
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Scott R, Thank you for being our guest and for taking the time to share your comments. We are delighted to know that you found our rooms to your liking. On the other hand, we sincerely apologize if we were not able to deliver a good breakfast experience during your stay. Rest assured this will be shared with our...

Findlay
Reviewed 8 August 2016 via mobile

Overall the hotel is very nice. However, one very important reason we stay at Holiday Inn Expresses is because of the breakfast convenience. This was the worst breakfast experience we have had at a Holiday Inn Express. No pancakes, had to wait for both sausages to be refilled, people waiting in long lines due to so many things being out...

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Helpful?
2Thank Jerry B
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Jerry B, Thank you for taking the time to leave our property a review regarding your experience. I am glad you liked our hotel. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. I deeply regret the overall dissatisfaction of your stay especially...

Cleveland, Ohio
Reviewed 6 August 2016 via mobile

Newer or newly renovated. Apparently within the last 5 years. We had an executive room. Room looked nice and modern! Large walk-in shower. Breakfast is always a plus at an Express! The pool would be a large draw for kids. It is a soak pad/pool! There are two lanes for swimming, and the other half is shallow with different splash...

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Helpful?
1Thank Benjamin B
Milwaukee, Wisconsin
Reviewed 10 July 2016

What else can I say, but fantastic!! Very clean, modern and convenient location. Close to many restaurants and the freeway. Friendly and helpful staff. One of the nicest Holiday Inn's I've ever had the pleasure staying in. A1!!!

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Helpful?
Thank Ben H
Bethany J, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Ben H, Thank you for reviewing our hotel. We are thrilled that you enjoyed your stay with us, and look forward to hosting you again on your next trip through Columbus, Ohio!

Tampa, Florida
Reviewed 18 June 2016

Five of us between ages of 18-71 shared a double queen with a couch for 4 days. We had plenty of room, plugs near the mirror outside the bathroom very helpful, sink in kitchenette area, fridge and microwave. Good breakfast in the morning. We went to Bluffton, Westerville and LaGrange on three separate days and found the location to be...

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Helpful?
Thank MichelleYarish
Bethany J, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear MichelleYarish, Thank you for reviewing our hotel. We are thrilled that you enjoyed your stay with us, and look forward to having you as our guest again soon!

New Bremen, Ohio
Reviewed 13 June 2016

Nice overall Hotel in a good location and value for the buck but the indoor pool water was frigid, WAY too cold. I don't know if their pool heater was out of order or what the situation was but it was a huge disappointment.

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Helpful?
Thank Sanitarian2
Bethany J, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Sanitarian2, Thank you for taking the time to write a review of our hotel. I apologize for the issues you experienced regarding the temperature of the pool during your stay. Our pool is heated throughout the year, and I have my maintenance staff checking the heater to find the issue. Again, I apologize for the chilly pool, and hope...

Illinois
Reviewed 11 June 2016

We pulled in about 6:45pm and found a vacancy. They had a mangers Thank You Reception and they kept it open past the closing hour of 7pm for us. Nice limited buffet even with a Shrimp cocktail plus free bottled beer and wine. The room was everything we needed and a pleasant stay.

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Helpful?
1Thank Tom M
Bethany J, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Tom M, Thank you for reviewing our hotel. We are thrilled your enjoyed your stay with us, and enjoyed our Manager's Reception we have on Wednesday evenings. We hope that you will visit us again soon on your next trip to Columbus, Ohio.

Owings Mills, Maryland
Reviewed 6 June 2016

This location is very convenient to shopping, restaurants and highway access. There is a manager's happy hour with appetizers. The place is way too cold! Parking is easy but fills up fast. I didn't care for the breakfast--I went down the road to McDonalds.

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Helpful?
Thank andicb03
Bethany J, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Mobilmima, Thank you for reviewing our hotel. We appreciate any feedback we receive from our guests and use it to better our staff and hotel. I am sorry that you did not enjoy the breakfast. If you would like to be more specific in the issues, please contact us directly at the hotel. We are thrilled you enjoyed the...

Reviewed 30 May 2016 via mobile

We went to Columbus because it is the halfway point between my best friend and myself. We chose the hotel because of the pool, breakfast and price. The pool was amazing. I didn't get in it but the kids were in for 4 hours every day. The breakfast was great and saved us time and money since we didn't have...

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Helpful?
Thank Tara K
Bethany J, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Tara K, Thank you for reviewing our hotel. We are thrilled you enjoyed your stay with us. It is true that our staff is the best in the area, and look forward to hosting you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Holiday Inn Express & Suites Columbus-Polaris Parkway

Address: 8670 Orion Pl, Columbus, OH 43240-4030
Region: United States > Ohio > Columbus
Price Range: $175 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Columbus-Polaris Parkway 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites Columbus-Polaris Parkway Hotel Columbus
Holiday Inn Express And Suites Columbus-Polaris Parkway
Holiday Inn Express & Suites Columbus-Polaris Parkway Ohio
Hotel Style:
#16 Business Hotel in Columbus
#18 Family Hotel in Columbus
#20 Romantic Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Columbus-Polaris Parkway staff and other travellers.
11 questions
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Questions? Get answers from Holiday Inn Express & Suites Columbus-Polaris Parkway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the higher floors are a longer wait for the elevator!”
 of 5 bubbles funlovin_11, 16 Oct 2016 | Read review
“get breakfast elsewhere”
 of 5 bubbles sdr74, 21 Aug 2016 | Read review
“Sixth floor was fine, elevator was fast.”
 of 5 bubbles Sanitarian2, 12 Jun 2016 | Read review
“Choose a higher floor, away from the elevator.”
 of 5 bubbles andicb03, 5 Jun 2016 | Read review
“We had a room facing the front of the hotel, was waken up by garbage truck at 4:30 AM.”
 of 5 bubbles KKffmn717, 23 May 2016 | Read review
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