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Holiday Inn Express & Suites Columbus-Polaris Parkway

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#40 of 142 Hotels in Columbus
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283 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Columbus-Polaris Parkway
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Showing 282: English reviews
Reviewed 8 October 2015

I stayed at this motel when I had my eye surgery rooms very spacious and clean staff is friendly and go out of their way to make sure you are comfortable at all levels. Had small kitchen comfortable beds and I got a discount for going to the lasix vision center like I said had to go up there 2...

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Helpful?
Thank Donna A
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Donna A, Firstly thank you for being an IHG rewards member. I am so happy we could make you a little bit more comfortable during your eye surgery. I am also glad to see you were able to comeback and enjoy some leisure tie with your sister. See you soon! Sincerely, Mykel McClelland General Manager

Newnan, Georgia
Reviewed 8 October 2015

I absolutely cannot say enough about how wonderful my stay was at this hotel. My room was beautiful and extra clean ( which was done each day ) . Our daily breakfast was fantastic !!! The water park / pool / hot tub area was Awesome !!! And most of all the staff was the Best !!! The whole hotel...

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Helpful?
Thank MaryWebb2015
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear MaryWebb2015, We couldn't be happier that you couldn't be happier! Thank you for taking the time to submit such sparkling feedback. We cannot wait to welcome you back! Sincerely, Mykel McClelland General Manager

Washington, Indiana
Reviewed 6 October 2015 via mobile

Kind of a second choice at the time but glad we stopped. Employees were very kind and courteous. Breakfast was a great start for the morning and drinks and finger foods at early evening one of our night stays! Not sure this is regular but it was sure nice after a long day.

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Helpful?
Thank Dale F
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Dale F, Although I wish we were your first choice I'm happy to see you enjoyed your stay. We in fact have a managers reception every Wednesday from 6pm-8pm in our great room. I hope next time we will be your first choice. Sincerely. Mykel McClelland General Manager

Reviewed 3 October 2015 via mobile

My husband and I are traveling to Florida and picked this hotel based on the high reviews. From the friendly front desk check in at 10:30 PM to the delicious breakfast this morning we totally agree with a rating of 10 out of 10. Don't miss the yummy cinnamon rolls at breakfast!

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Helpful?
Thank Patricia S
Mykel M, Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Patrica S., Thank you for taking the time to submit such glowing comments. I'm happy we could provide clean and comfortable accommodations during your trip to Florida. Have safe travels and enjoy the weather. Sincerely, Mykel McClelland General Manager

Akron, Ohio
Reviewed 29 September 2015

Employers at the desk were happy to assist. They have ideas to make your stay more cozy like MIDNIGHT PANCAKES! The rooms were really, really clean. Breakfast is delightful. There is fruit available late at night, too.

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Helpful?
Thank April B
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear April B, We are in the hospitality business and we love helping our guests! Thanks for the great review and we an't wait to have you back! Sincerely, Mykel McClelland General Manager

Wauseon, OH
Reviewed 27 September 2015 via mobile

Stayed here for one night after attending Ohio State football game. Location was great - lots of restaurants close by and convenient to main highways. Check in was quick and staff were friendly. Room was huge!!! Almost too big. Comfy bed, large TV, and nice bathroom. Hotel was very clean! Definitely would stay again.

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Helpful?
Thank potterjessica
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear potterjessica, I am so happy to see you had such a wonderful experience. I will share your comments with my team here and tell them to keep up the good work. We hope to see you soon! Sincerely, Mykel McClelland General Manager

Los Angeles, California
Reviewed 23 September 2015

The rooms were really big and the beds were comfortable. On top of that they had ample number of chairs/ Sofa to relax in the rooms. The breakfast spread was good. The best part was automatic Pancakes available at a touch of button. The scrambled eggs add to the party. The area is really clean and found security/ or Private...

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Helpful?
1Thank crdebata
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear crdebata, There is no party like a Holiday Inn Express Start Breakfast party! Thank you for all of the kind comments. We can't wait to welcome you back again soon! Sincerely, Mykel McClelland General Manager

Norwalk, Ohio
Reviewed 22 September 2015

This was our ninth or tenth stay at this Holiday Inn Express. Once again we have only good things to say. We were here last Thursday on our way to Dayton and returned on Sunday evening before we headed back north. Love the location and the service is also great. As always the breakfast and service are very good. Cinnamon...

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Helpful?
Thank Suze44857
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Suze44857, Thank you for taking the time to give us such positive feedback. I love that we meet your expectations time and time again. I will share your feedback with my entire team and tell them to keep up the good work! By the way I agree 100% our cinnamon rolls = YUMMY! We can't wait to welcome you...

Nettie, West Virginia
Reviewed 13 September 2015

This was an excellent choice while visiting the Columbus Zoo and COSCI! The rooms were clean and new and roomy. We picked the 2 Queens with the Sofa area and mini-kitchen (micro/sink/small fridge). Terrific rooms and my 5 year old grandson LOVED the pool area. The big slide was out of commission while we were there, but there was still...

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Helpful?
Thank robin846
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Robin846, Thank you for taking the time to submit such stellar feedback! We really appreciate your glowing recommendation. We are so elated that you had such a great visit. We hope to see you again soon! Sincerely, Mykel McClelland General Manager

Lititz, Pennsylvania
Reviewed 9 September 2015

I recently stayed at this hotel for two nights. There was a huge mix-up during checkin and i was apparently checked in under someone else's reservation. I had to call the IHG Rewards to try to work it out since my reservation was made through my IHG Rewards account. I can tell you that the customer service with IHG was...

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Helpful?
Thank Greg B
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Greg B, I want to apologize for all of the inconvenience regarding your reservation. I am so happy to see Michelle was able to assist you with a great attitude. I will be sure to recognize her for her wonderful customer service! Thanks for the great feedback and we cannot wait to see you again! Sincerely, Mykel McClelland General...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Holiday Inn Express & Suites Columbus-Polaris Parkway

Address: 8670 Orion Pl, Columbus, OH 43240-4030
Region: United States > Ohio > Columbus
Price Range: $178 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Columbus-Polaris Parkway 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites Columbus-Polaris Parkway Hotel Columbus
Holiday Inn Express And Suites Columbus-Polaris Parkway
Holiday Inn Express & Suites Columbus-Polaris Parkway Ohio
Hotel Style:
#16 Business Hotel in Columbus
#18 Family Hotel in Columbus
#20 Romantic Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Columbus-Polaris Parkway staff and other travellers.
12 questions
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Versailles, Ohio
over a year ago
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites Columbus-Polaris Parkway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the higher floors are a longer wait for the elevator!”
 of 5 bubbles funlovin_11, 16 Oct 2016 | Read review
“get breakfast elsewhere”
 of 5 bubbles sdr74, 21 Aug 2016 | Read review
“Sixth floor was fine, elevator was fast.”
 of 5 bubbles Sanitarian2, 12 Jun 2016 | Read review
“Choose a higher floor, away from the elevator.”
 of 5 bubbles andicb03, 5 Jun 2016 | Read review
“We had a room facing the front of the hotel, was waken up by garbage truck at 4:30 AM.”
 of 5 bubbles KKffmn717, 23 May 2016 | Read review
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