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Holiday Inn Express & Suites Columbus-Polaris Parkway

315 reviews
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Traveller (81)
Room & Suite (214)
Pool & Beach (37)
Overview
  • Excellent57%
  • Very good26%
  • Average9%
  • Poor5%
  • Terrible3%
Travellers talk about
“pool area”(31 reviews)
“cinnamon rolls”(16 reviews)
“lap lanes”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Rooms
4 Feb5 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (315)Write a Review
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Traveller rating
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11
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LanguageEnglish
171
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11
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All reviewspool areacinnamon rollslap laneshot tubgreat poolkids loved the poolpull out sofatwo queen bedsthe breakfast areagreat stayoatmealthe staff was friendly and helpfulwould stay againrooms are largefree breakfastfront desk clerkbusiness center
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71 - 75 of 314 reviews
Reviewed 28 February 2016

Visited the Holiday Inn Express Polaris on a business trip. I was pleasantly surprised to be upgraded to a suite which was enormous. Lots of room for rollout beds, plus the king I slept on and a sleeper couch in the living room. The breakfast...More

Thank Moved2Texas
Response from Bethany J, General Manager at Holiday Inn Express & Suites Columbus-Polaris ParkwayResponded 29 February 2016

Dear Moved2Texas, Thank you for taking the time to review our hotel. We are so happy you enjoyed your stay with us, and our Express Start Hot Breakfast is definitely one of our best amenities. Thank you again and we look forward to having you...More

Reviewed 23 February 2016 via mobile

After driving for about 5 hours (& not knowing just where we should reserve a room), we were thrilled that there was a room available near out destination, of Ohio State. The front desk manager was very polite & informed us that there was a...More

Thank Tiffgirl91
Response from Bethany J, General Manager at Holiday Inn Express & Suites Columbus-Polaris ParkwayResponded 25 February 2016

Dear Tiffgirl91, Thank you for taking the time to review our property. We appreciate any feedback we get regarding your stay, especially when you enjoyed being our guest! We are very proud of our staff and amenities, and look forward to welcoming you back soon.

Reviewed 22 February 2016

The hotel itself is clean, updated and in a good location close to everything you need. It's selling point seems to be the very large kid friendly pool. That said you would think that management would have more sense than to save costs by not...More

Thank GoPackGo3535
Response from Bethany J, General Manager at Holiday Inn Express & Suites Columbus-Polaris ParkwayResponded 25 February 2016

Dear GoPackGo3535, Thank you for writing a review of your time at our hotel. We value all feedback, and use it to train our staff and improve our hotel. We pride ourselves on our cleanliness and staff, and are thrilled you enjoyed your stay with...More

Reviewed 20 February 2016 via mobile

The hotel was generally nice and clean, providing the promised comfort. Nevertheless the pool was too cold and the whirlpool too hot. The children were able to play some time in the pool but it was too cold for the adults.More

1  Thank Florence B
Response from Bethany J, General Manager at Holiday Inn Express & Suites Columbus-Polaris ParkwayResponded 25 February 2016

Dear Florence B, Thank you for taking the time to write a review of our hotel. I am glad you enjoyed your stay, and the comfort of our guests is our main priority. We have made some adjustments on the temperature of the pool and...More

Reviewed 15 February 2016 via mobile

Pros...Location of this hotel is perfect, right off the highway and close to so many amazing restaurants and fabulous shopping! Hotel hallways were clean and the entire facility was newer appearing. Room was just so so, but was clean! Huge bonus! Bath and Body Works...More

1  Thank B C
Response from Bethany J, General Manager at Holiday Inn Express & Suites Columbus-Polaris ParkwayResponded 25 February 2016

Dear B C, Thank you for reviewing our hotel. I am glad you enjoyed your room, and we pride ourselves on being the cleanest hotel in Columbus. I apologize for the issues you experienced with the pool. We have made some adjustments to the chemicals...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Meeting Rooms
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$106 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Columbus
#16 Business Hotel in Columbus
#20 Romantic Hotel in Columbus
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Columbus
#16 Business Hotel in Columbus
#20 Romantic Hotel in Columbus
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (81)
Room & Suite (214)
Pool & Beach (37)
Dining (21)
Hotel & Grounds (93)
Bathroom (9)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
HDasgupta
6 February 2017|
AnswerShow all 2 answers
Response from Melissa L | Property representative |
Dear HDasgupta, Thank you for your question. Unfortunately, we do not offer room service and do not have a full restaurant on site. However, we offer a complimentary hot buffet breakfast to all of our guests, and are... More
0
Votes
kimmelgc
7 December 2016|
Answer
Response from Melissa L | Property representative |
Hello, Our king suites include a pull out bed in them, but the Executive King Room does not include a pull out sofa. If you have a question about a specific room, our Guest Service Associates are always available to answer... More
1
Vote
TestyWhiteWolf
12 March 2016|
Answer
Response from Donnajean12 |
It closes at I believe 10pm but if you are quiet they usually don't bother you
0
Votes
Room Tips
"The hallways don't go on and on like some hotels"
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"The pool is deafening even when not occupied. Not great for kids."
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"all rooms are nice and big"
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"By the elevator is always good..."
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