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All reviewsbob evansfront deskfree breakfastquiet at nightroom was cleanthe king size bednight's sleepparking lotthe entire staffthis past weekendwonderful hotelwithin walking distanceup to dateexcellent staygreat place to stayindoor poolconvenient location
We reserved two rooms for 3 nights this past weekend. Pros: nice room, beds comfy, shower pressure and shower head the best i have ever experienced. There is a bob evans and Wendy's within walking distance. The location is very convenient to major roads and...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Columbus SoutheastResponded 6 August 2017
Hello from IHG! Thank you for your candid review. I appreciate you sharing your thoughts about the level of service received, lack of local information on restaurants nearby, upkeep of the pool and lobby nearly always wet. I'm sorry for the letdown. Rest...More
Front desk Manager - Mica very accommodating. My daughter & I had a room with king size bed & sleeper sofa. Our preference was a room with 2 queen beds. It was quite busy when we checked in. The manager asked if I could wait...More
Very clean room, nice staff. Breakfast was good- even had Western omelettes. Otherwise typical Holiday Inn Express breakfast.
We walked to Wendy's (fast food). Bob Evan's restaurant is also right there.
My husband and I were on another (very quick) road trip to see family. After our visit, our goal was to drive mid-way home which meant that we would find a hotel somewhere in Ohio. We also wanted to get past the construction areas in...More
Thank Valerie P
Response from Althea H, Mica B, General Manager at Holiday Inn Express & Suites Columbus SoutheastResponded 11 November 2017
Thank you for leaving such a thoughtful review and for being our guest! We can't wait to see you next time you are in town!
The lobby was fine. Staff mostly nice. Free breakfast. The plumbing was terrible. Luke warm showers and toilets didn't flush. Other than the main lobby door the other exterior doors didn't work so you have to walk around the building. Also this building is not...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Columbus SoutheastResponded 22 June 2017
Thank you for staying with us and for enumerating the good, the bad and the opportunities to improve. While I am pleased to know that you found our staff nice and you liked our free breakfast, I truly value the negative comments as...More