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Hilton Garden Inn Columbus/Polaris

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#27 of 143 Hotels in Columbus
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Columbus\/Polaris
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554 Reviews from our TripAdvisor Community

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Showing 550: English reviews
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Enola, United States
Reviewed 6 days ago NEW

The hotel is always clean and the staff friendly. It is very conveniently located to our office and a number of nice restaurants. The hotel always gives consistent service. One recommendation is to enlarge the gym and add some additional equipment. There is no stationary bikes for cardio.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank toddy503
Orlando
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

I stayed two nights during a visit to Columbus. This hotel is very close to Riverside Hospital. Check in was seamless and I was accommodated with a room of my choosing (not too close to the elevator, not too high so I could use the stairs). The room had two queen beds and was nicely appointed and very clean. There...

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Helpful?
Thank MeetaP
About Hotel's Favourite Review
Reviewed 1 week ago

This hotel is in a nice location in Polaris right across from a huge mall with a lot of shopping options and restaurants all around the area. Liked the helpful -friendly staff. The lobby & rooms were clean and decorated nicely. We didn't try the breakfast during our stay but would have if it was complimentary continental.

Review collected in partnership with Hilton Garden Inn
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Thank Michelle H
Detroit, Michigan
Reviewed 1 week ago

We were in town for one night for a concert and opted for the room with a Jacuzzi. The added alcove to accommodate the tub was a little rough, it was definitely added after the fact and a lot of the drywall was obviously patched and not done nicely. The tub also had a decent size crack in it that...

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Helpful?
Thank Nicole6510
Columbus, United States
Reviewed 2 weeks ago

Very nice hotel, i would highly recommend to stay here. Staff was great and very helpful, rooms were very clean and comfortable beds and pillows. Breakfast was very reasonable ($10/PP) for all you can eat and made to order items. It was very delicious.

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Thank lorimA1338VP
Ruther Glen, Virginia
Reviewed 2 weeks ago

Stayed here recently on a business trip. Conveniently located near lots of various dining options. Checked in with app and was upgraded to room with Jacuzzi tub. Staff was friendly and also gave great recommendations for eats.

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Thank Michael H
Wauseon, Ohio
Reviewed 3 weeks ago

Great location with clean and updated rooms. We had an issue with our room, but the staff (Isaac) was quick to do their best to fix the problem. The staff was considerate and always checking if there was anything we needed. It would have been nice if there were fans in the bathrooms. There is a nice patio just outside...

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Helpful?
Thank 0413tj
Cleveland, Ohio
Reviewed 3 weeks ago

The front desk staff was great however the cleaning staff left large pieces of trash in our room! After checking in and getting into our room there was trash all by the side of the bed!!!! I have never checked into a dirty room NEVER!!!!

Review collected in partnership with Hilton Garden Inn
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Thank Hotelhelp911
Lima, Ohio
Reviewed 3 weeks ago

Staff unfriendly when we checked in...People in and out of rooms all night slammed doors..Yelling in the hall. Breakfast was good..Was not told you had to pay for it and was not included in price of room..Which was 154.00 one night! Over all the rooms were cleaned and that is very important!

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Helpful?
Thank 608tamerak
Beavercreek, Ohio
Reviewed 3 weeks ago

Great hotel with wonderful, courteous staff located within walking distance of a lot of day activities and night time fun! We stayed here for a family wedding and the hotel bent over backwards to take care of everyone and to make the bride and grooms day a beautiful one! Hotel shuttle service to wedding venue and back was AWESOME!!

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Helpful?
Thank MICHELLE V

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff

Additional Information about Hilton Garden Inn Columbus/Polaris

Address: 8535 Lyra Drive, Columbus, OH 43240
Region: United States > Ohio > Columbus
Price Range: $170 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Columbus/Polaris 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Hilton Garden Inn Columbus/Polaris Hotel Columbus
Hilton Garden Inn Polaris
Hilton Columbus
Columbus Hilton
Hilton Garden Inn Columbus/Polaris Ohio
Hotel Style:
#10 Romantic Hotel in Columbus
#10 Family Hotel in Columbus
#18 Business Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Columbus/Polaris staff and other travellers.
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over a year ago

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Questions? Get answers from Hilton Garden Inn Columbus/Polaris staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room away from the dumpsters! They get emptied very early in the morning and it is loud!”
0413tj, 30 Mar 2017 | Read review
“Top floor is always a good choice since no other guests will be overhead.”
gailc32, 29 Dec 2016 | Read review
“Consider asking for a renovated room”
BrianO271, 14 Oct 2016 | Read review
“Construction is on third floor so you may want to either go above it not stay below it.”
City_Jetting, 19 Sep 2016 | Read review
“There couldn't be a bad room in the house.”
CourtneyCT, 1 Aug 2016 | Read review
5 of 5