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Hampton Inn & Suites Columbus Polaris

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#8 of 142 Hotels in Columbus
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629 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Columbus Polaris
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Showing 627: English reviews
Jericho, United States
Reviewed 30 October 2016

This was not my favorite Hampton Inn or experience. We stay at this chain as a family all over the United States and I found the hotel rooms to be stuffy and I found cobwebs on the ceiling. Our family woke up every day with sinus issues and since we were here two weeks it certainly put a damper on...

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Helpful?
Thank Brian J
DeedeeJenkins, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

I am so sorry you had this experience during your stay with us. Thank you so much for letting us know. I asked our housekeeping manager to deep clean the room that you had stayed in. Allergy's have been an issue this year, with all the warm weather as well. I do hope you will stay with us again the...

Reviewed 24 October 2016

Stopped here overnight on a family trip on our way to Northern Ohio. First visit to this Hampton and picked it because of proximity to I-71 and Polaris Mall. I'm a Hilton Honors member and used on line check in. Got room key at desk on arrival and up to room in couple of minutes. Booked a suite ( a...

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Helpful?
Thank P2480GBsteveh
DeedeeJenkins, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Thank you very much for this nice review. I am so glad you had a nice experience with us! Our e-check in process if gaining in popularity every day. Take care, Deedee

Elmore, Ohio
Reviewed 24 October 2016 via mobile

Why bother with a reservation?!? I am a Hhonor member and have been a Loyal Hampton customer but was so disappointed this time!! Made our reservation online (made sure to mark 2 adults/2 children) For a King Suite. Called the day of our reservation to say we would have a let check-in. When we arrived at hotel (at midnight) was...

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Helpful?
1Thank cbfcriters
DeedeeJenkins, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Thank you so much for speaking to me today. I am so sorry that you had this sort of experience at check in. This is not how this sort of situation should be handled. As we discussed I will be taking care of the expenses you encountered as a result of this mix up. I do hope you will give...

Reviewed 19 October 2016

It's a typical Hampton Inn & Suites, the staff is very friendly. Breakfast is extremely good. The only thing I do not like about this hotel, we always stay here in October and the rooms are always pretty warm. It's as if they cut their AC back and you only get access to the fan. Other than that, the rooms...

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Helpful?
Thank Etsujb
DeedeeJenkins, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Hello, Thank you for this nice review. We very much appreciate you shared your experience. October temp's in Ohio vary widely! Our room units are able to access heat and air year round. I hope we can assist the next time you are our guest! Take care, Deedee

Marietta, United States
Reviewed 12 October 2016

If you are ever visiting the Polaris area of Columbus, OH you cannot go wrong by staying at this hotel. There are many fine restaurants within easy driving distance and lots of other attractions to see.

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Helpful?
Thank John R
DeedeeJenkins, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Dear John, Thank you so very much for this wonderful review. I am so glad that you enjoyed your stay with us! We are looking forward to having you as our guest the next time you are in Polaris. Take care, Deedee

Loganville, Georgia
Reviewed 11 October 2016

A well maintained, newer facility. My room had lots of space, and there was a refrigerator, microwave, and wet bar in room. Plenty of hot water and water pressure. Above average breakfast. Treadmill, elliptical, stationary bike in the fitness facility with room for floor exercises; mates and free weights provided. Just a short walk across the parking lot to the...

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Helpful?
Thank Ed0379
DeedeeJenkins, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Hello Ed, I appreciate this nice review of our Hampton! We strive to provide service and amenities that are worthy of this kind of feedback. Thank you so much. We look forward to having you as our guest again. Take care, Deedee

Coshocton, United States
Reviewed 3 October 2016

Everything at the Hampton was top notch especially the staff. The room was spacious and clean, complimentary breakfast was better than most. All the staff were welcoming especially Marshall who answered numerous questions! He was positive, helpful and knowledgeable.

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Helpful?
Thank Helen B
DeedeeJenkins, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Hi Helen, Thank you so much for this wonderful review. Marshall was just thrilled when he read your comments! We are so proud to have him on our team. (I think he sleeps with that smile on his face?!) We look forward to welcoming you again the next time you are in Polaris. Take care, Deedee

Cleveland, Ohio
Reviewed 3 October 2016

Perfect location for what where there for. Easy check-in. Room was excellent. Very clean. Pool/Whirlpool area was nice. The only downside was that breakfast was so-so! I would definitely recommend this hotel.

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Helpful?
Thank ron a
DeedeeJenkins, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Hello Ron, Thank you very much for these high marks! I am so glad to hear you enjoyed your stay with us. I am always looking for ways to improve our complimentary breakfast, I do welcome any specific suggestions you might have. I hope you will be our guest again when in our area. Take care, Deedee

Rochester, New York
Reviewed 1 October 2016

We visited the Columbus Zoo and stayed here for 1 night. What a wonderful experience as we were warmly welcomed by the staff. We enjoyed the pool, spa, Internet, and complimentary breakfast. All things were great!

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Helpful?
Thank Julie B
DeedeeJenkins, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Hello Julie, Thank you so much for taking the time to share this review! We very much appreciate the high marks. This Fall has had just fabulous weather for visiting the Columbus Zoo! The Christmas lights at the zoo are really wonderful too. I hope you will visit us again soon! Take care, Deedee

Reviewed 1 October 2016 via mobile

Plan to stay here again. The service was great, our room was so spacious, with all kitchenette and just lovely. The price was very reasonable, and the location was central to our needs with nice restaurants around.

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Helpful?
Thank Suzie D
DeedeeJenkins, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Thank you Suzie, We are always striving to earn the highest possible rankings from our guests. I am so glad you enjoyed your experience with us! take care, Deedee

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Here at the Hampton Inn & Suites Columbus/Polaris, OH, we're passionate about taking good care of you. That's why we offer a broad range of services and amenities at our hotel to make your stay exceptional. ... more   less 

Additional Information about Hampton Inn & Suites Columbus Polaris

Address: 8411 Pulsar Pl, Columbus, OH 43240-2028
Region: United States > Ohio > Columbus
Price Range: $155 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Columbus Polaris 2.5*
Number of rooms: 118
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Orbitz, Priceline, Travelocity and Odigeo so you can book your Hampton Inn & Suites Columbus Polaris reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn & Suites Columbus Polaris Hotel Columbus
Hampton Inn And Suites Columbus Polaris
Hampton Inn Columbus
Columbus Hampton Inn
Hampton Inn & Suites Columbus Polaris Ohio
Hotel Style:
#3 Family Hotel in Columbus
#3 Romantic Hotel in Columbus
#6 Business Hotel in Columbus
#10 Best Value Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Columbus Polaris staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Columbus Polaris staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Cold AC and Comfy beds!”
 of 5 bubbles CBEmerson, 9 Nov 2016 | Read review
“We had a view of the roof of the pool and were near the elevator I don't suggest this area”
 of 5 bubbles brianj703, 30 Oct 2016 | Read review
“The online map of the floor layouts was very helpful to stay away from the elevator.”
 of 5 bubbles 715gretchenv, 17 Sep 2016 | Read review
“our room was on the end of the hallway on the 2nd floor facing the back of the hotel and we didn't hear a peep”
  • View from window 2
  • View from window 1
  • Room number
  • Beds, TV and Sofa bed
  • Toilet and Tub
  • Vanity area
  • Chair and pull out couch
  • Beds
 of 5 bubbles BryanF981, 22 Jul 2016 | Read review
“Free wifi for HHonors members! Room 601 is on the corner and very quiet!!”
 of 5 bubbles mikewN2322KU, 12 Jul 2016 | Read review
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