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Crowne Plaza Columbus Downtown

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Crowne Plaza Columbus Downtown
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441 Reviews from our TripAdvisor Community

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Showing 437: English reviews
Reviewed 6 days ago NEWvia mobile

My sister and I had a business meeting in the area and this hotel was recommended to us. The room was clean and comfortable but smelled horrible of mildew or musty. The shower didn't drain and the walls and doors seemed to be paper thin. I wouldn't stay here again and would not recommend it to others.

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Helpful?
Thank Tracy B
Chennai
Reviewed 1 week ago

The hotel is centrally located and very convenient if you have to be in the downtown area. The rooms are well maintained and clean, the common areas could be better. The reception was very helpful; overall a decent hotel in the downtown area.

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Helpful?
Thank cskfan
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

We appreciate you sharing your feedback with us. We are happy to hear you found the location to be convenient and hope to see you again soon! Dirk Bengel, General Manager Crowne Plaza Columbus Downtown

Reviewed 1 week ago via mobile

Checked in and went to room, found 2 Q tips on the floor, tv didn't work and the phone would only work on speaker. Called the front desk to report issues, prompt service to fix the tv. Nothing was ever done about the Q-tips on floor, next day when house keeping came in the refresh room still didn't remove Q-tips....

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Helpful?
Thank Mike W
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for choosing the Crowne Plaza for your recent getaway with your wife. I would like to truly apologize for the inconveniences that you experienced during your stay. We pride ourselves on the level of service that we provide all guests, and unfortunately, we failed to meet that during your visit. I will pass the information along included in...

Reviewed 2 weeks ago via mobile

Stayed here for the Hot Chocolate 5K. Rooms were well kept and clean. Could hear a lot of noise from hallways outside of room during the night. Hotel was located in a perfect place for us. Parking was $15 which I felt should have been included. There was no breakfast at all included. Indoor pool was closed. Not a very...

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Helpful?
Thank strokerace25
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

We appreciate your sharing your recent experience with us as it helps us target areas for growth. We will share your comments with the staff and sincerely apologize for the issues you experienced. We do hope that we have the opportunity to serve you again in the future. Dirk Bengel, General Manager Crowne Plaza Columbus Downtown

Louisville, Kentucky
Reviewed 4 weeks ago

We stayed in this hotel for only one night; thank goodness. The valet was polite but the caucasian, male front desk representative was irritable, dismisssive, and took 20 minutes to arrange the pre-booked room and give us our keys. We stayed on the eleventh floor. The carpets in hallway and room were old, frayed, and FILTHY. The curtains in the...

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Helpful?
Thank jxw1113
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for your feedback. We would like to apologize for the overall dissatisfaction you had experienced, particularly with the check in process and the service you received during your stay. It is certainly not our intent to inconvenience our valued customers, but to instead provide good value, comfortable, clean and friendly accommodations. Your feedback is of great importance to...

Bloomington, Indiana
Reviewed 4 weeks ago

I completed my stay at the Crowne Plaza last week in Columbus with a very nice touch. I left a folder in a meeting room and Gina zoomed it out to me that day. A very essential and "above and beyo0nd" touch. Thank you so much for an all around excellent stay.

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Helpful?
Thank John123_46
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for sharing this 5-Star review! We sincerely appreciate your kind words regairding our staff and are so pleased your enjoyed your time with us. We can't wait to host you again soon! Dirk Bengel, General Manager Crowne Plaza Columbus Downtown

Chicago, Illinois
Reviewed 28 October 2016 via mobile

The Crowne Plaza Columbus met my expectations for the hotel class. The common areas could use a facelift - in particular the carpeting in the hallways. However, our room was clean and the front desk staff was helpful.

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Helpful?
Thank travelgirl1009
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

We appreciate you staying at Crowne Plaza and sharing this review with us. It is our goal to consistently exceed our guests expectations and will definitely take your comments into consideration. Thanks again, we hope to see you again soon! Dirk Bengel, General Manager Crowne Plaza Columbus Downtown

Reviewed 23 October 2016 via mobile

We stayed in the Crowne Plaza for a friend's wedding over the weekend. This hotel was where the after party was being held and is close to the downtown venue for the wedding. We booked a room on the 12th floor "executive" floor. Typical key-card access only floor type pricing. The room was completely lackluster. This hotel is in serious...

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Helpful?
Thank John H
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for staying at the Crowne Plaza Columbus Downtown. We appreciate you taking the time to share your review; on the other hand, we are sorry that the condition of our facility fell short of your expectations. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to...

Plano, TX
Reviewed 22 October 2016 via mobile

This was a hotel suggested for a family wedding. It was convenient to the venue but couldn't believe they charge so much for parking. Only option is valet but I got a slight discount since I was a hotel member. Room was nice. Good size but nothing special and more than I wanted to pay. Picture from my room window.

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Helpful?
Thank Cartho53
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for staying with us at the Crowne Plaza Columbus Downtown and for sharing your review. We are happy to hear you found the location convenient and appreciate your feedback. We hope to see you again soon! Dirk Bengel, General Manager Crowne Plaza Columbus Downtown

Ohio
Reviewed 18 October 2016 via mobile

My husband & I stayed at this hotel for the Columbus Marathon. It was a bit dated, but clean. The location was perfect. The staff at the front desk were friendly. We would stay here again for this event.

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Helpful?
Thank kimnart
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for sharing your comments with us. We are very pleased to hear you enjoyed your stay and hope to see you again soon. Dirk Bengel, General Manager Crowne Plaza Columbus Downtown

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in the Arena District, the Crowne Plaza Hotel Columbus Downtown is attached to Nationwide Insurance and directly across the street from and attached to the Greater Columbus Convention Center. This upscale downtown Columbus hotel is within walking distance of the North Market and fashionable Short North Neighborhood all packed with unique shopping, dining, and nightlife. Nationwide Arena, home of the Columbus Blue Jackets and host to live performances year-round, and Huntington Park, home of the AAA Columbus Clippers, are just blocks away and are bordered by cobblestone streets lined with trendy restaurants and cafes. Our Hotel features a state of the art business center, coffee bar, and enjoy our tapas and wine menus at our Boulevard Bar. Take in a live concert at the LC Pavilion or sit back and enjoy a movie at the Studio Movie Grill. We are close to other Columbus destinations including the Museum of Art, COSI, Historic German Village, Victorian Village, and The Ohio State University. The Crowne Plaza Hotel Columbus Downtown provides a perfect setting for successful business meetings, memorable social gatherings, and exquisite wedding receptions. ... more   less 

Additional Information about Crowne Plaza Columbus Downtown

Address: 33 E Nationwide Blvd, Columbus, OH 43215-2512
Region: United States > Ohio > Columbus
Price Range: $182 - $386 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Columbus Downtown 3.5*
Number of rooms: 377
Reservation Options:
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Also Known As:
Crowne Plaza Columbus Downtown Hotel Columbus
Columbus Crowne Plaza
Crowne Plaza Columbus Downtown Ohio
Hotel Style:
#38 Business Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Columbus Downtown staff and other travellers.
4 questions
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Rochester, New York
5 months ago
Rochester, New York
4 months ago
8 months ago

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Questions? Get answers from Crowne Plaza Columbus Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay here.”
 of 5 bubbles jxw1113, 7 Nov 2016 | Read review
“802 is away from the noise, good view too.”
 of 5 bubbles WestCoast_Peach, 28 Sep 2016 | Read review
“Check the Hyatt first...”
 of 5 bubbles dlsmissionary, 22 Aug 2016 | Read review
“Ask for a room with a view in the upper floors. I did, and I got it.”
 of 5 bubbles marianns388, 19 Aug 2016 | Read review
“Our third floor end room had a view of the convention center and the sister hotel The Lofts.”
  • View of our third floor end unit room.
  • View from our third floor end unit.
 of 5 bubbles , 25 Jul 2016 | Read review
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