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Crowne Plaza Columbus Downtown

513 reviews
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Traveller (107)
Room & Suite (89)
Dining (4)
Overview
  • Excellent31%
  • Very good39%
  • Average19%
  • Poor7%
  • Terrible4%
Travellers talk about
“max and ermas”(13 reviews)
“nationwide arena”(42 reviews)
“front desk”(85 reviews)
Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
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Reviews (513)Write a Review
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All reviewsmax and ermasnationwide arenafront deskvalet parkingcovered walkwayexecutive floorcolumbus downtownthe club loungeshort northhotel barself parknorth marketshower headnice staycorner roomvalet servicewould stay here again
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1 - 5 of 508 reviews
Reviewed 1 week ago via mobile

I Was asked to buy a knife from a bum in the lobby of hotel. They have it on camera. I was told by MGT (Marcela) that it was no big deal since the blade was not open. Our drains in bathroom would not drain...More

Thank AAfarms
Response from Rebecca G, Director of Sales at Crowne Plaza Columbus DowntownResponded 3 days ago

We do appreciate you sharing your recent experience at our hotel and do apologize that it not a pleasant one. Please note that the Skywalk Entrance is locked from 11 PM - 6 AM and we do have 24 hour security on premises. We are...More

Hotel's Favourite
Reviewed 23 June 2017

My husband and I stayed here for Origins Game Fair. We decided to go late and originally booked The Lofts next door, but some rooms opened up at the Crowne Plaza for significantly less so we switched. Our king bed room seemed very large, but...More

1  Thank vanitysvial
Response from BFitzpatrick33, Front Office Manager at Crowne Plaza Columbus DowntownResponded 26 June 2017

It was a real pleasure hosting participants of the Origins game fair at the Crowne Plaza Columbus Downtown. Please know that we sincerely appreciate your valuable feedback. I have shared your review with our entire team and they join me in saying thank you! We...More

Reviewed 3 weeks ago

this hotel is well located near the city center. Unfortunately the hotel is quite noisy which is obviously problematic. There is no real breakfast area so you are directed outside of the hotel in a diner nearby... and the price of the breakfast is really...More

1  Thank jeremy_violino
Response from IHGService, Guest Relations Manager at Crowne Plaza Columbus DowntownResponded 1 week ago

Hello jeremy_violino, Thank you for taking the time to write us your review and for choosing to stay with us. Our location is indeed ideal being centrally located and I'm glad you find it convenient to your needs and also to have been at your...More

Reviewed 4 weeks ago

The hotel service was nice and the reception for rewards members was very nice. Good service, good food. The hotel needs updated. Hallways were kind of dingy and needs new carpet. Rooms, in particular bathrooms need updated.

Thank Tim B
Response from Rebecca G, Director of Sales at Crowne Plaza Columbus DowntownResponded 3 days ago

Thank you for sharing your experience feedback! We are glad that you enjoyed your time with us. We are planning a full renovation later this year, so please keep us in mind for future trips to Columbus.

Reviewed 16 January 2018

I traveled to Columbus on business and found this property to be very nice and accommodating. The rooms were very nice and the staff was nice as well. I enjoyed my stay and I am certain that I will be back when in town on...More

Thank DonandLisaFromUSA
Response from Rebecca G, Director of Sales at Crowne Plaza Columbus DowntownResponded 5 weeks ago

We are glad you enjoyed your stay with us! Thank you for sharing your feedback. We look forward to having you stay with us again the next time you are in town.

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Concierge
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$142 - US$347 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Business Hotel in Columbus
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$142 - US$347 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Business Hotel in Columbus
Room types
Suites, Non-Smoking Rooms
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Traveller (107)
Room & Suite (89)
Dining (4)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
mauneja
5 July 2017|
AnswerShow all 5 answers
Response from Campers1963 | Reviewed this property |
I would check with the hotel before making a reservation
0
Votes
avermsm
7 March 2017|
AnswerShow all 7 answers
Response from BFitzpatrick33 | Property representative |
Bed bugs are a very serious issue in our industry today. This is not a subject to be taken lightly and one that is acted on immediately. Although we have our hotel inspected regularly for any evidence of bed bugs, we also... More
0
Votes
nitroliz
22 November 2016|
AnswerShow all 2 answers
Response from BFitzpatrick33 | Property representative |
Thank you so much for letting us know how much you enjoyed the bed as well as your stay at Crowne Plaza Columbus Downtown. We use Serta Emerald Suite beds throughout the hotel and agree, they are fantastic! We hope to see... More
1
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12
Room Tips
"Top floors, provide the best views and have the executive-sized rooms."
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"Become a club member."
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"I don't think there is a good view from any of the rooms so take what you get"
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"Overall, a very nice place to stay."
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