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Crowne Plaza Columbus Downtown

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462 Reviews from our TripAdvisor Community

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Brook Park, Ohio
Reviewed 1 week ago

Trying to be budget conscious, I booked using cash and points. I am really glad we did not pay full price for this stay. There was nothing really bad, just many little things that added up to not the best experience. Bed was extremely uncomfortable, seemed old. The pillows were small, not even standard size. I have never seen pillows...

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Helpful?
Thank momof3BrookPark_Ohio
KLarbi, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for reviewing our hotel in regards to your recent stay. Our hotel’s proximity to several attractions and amenities makes it a great place to stay. I would like to apologize on behalf of our entire team for the little things that did not make your stay exceptional. We take great pride in our hotel and we will surely...

Reviewed 1 week ago

Loved my experience at this hotel. Small deduction for the rough internet start. Great place for a meeting or for vacation. Would absolutely recommend to someone who was hosting a meeting and needed a venue. Would recommend to someone who was traveling to Downtown Columbus.

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Helpful?
Thank Thomas W
KLarbi, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you Thomas W. for sharing your recent stay experience at the Crowne Plaza Columbus downtown. Our hotel is indeed a great place for hosting meetings and for people visiting the downtown core. Our entire team joins me in saying thank you for recommending our hotel. We would like to know more details about your internet experience so that we...

New Kensington, Pennsylvania
Reviewed 2 weeks ago via mobile

Traveled with my daughter to see a show at Nationwide Arena room was clean and extremely close to the arena. We were able to walk to the show. Would stay here again. Check in and out was easy staff was very friendly we used the valet for the car very efficient and quick!!

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Helpful?
Thank Tricia S
BFitzpatrick33, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for reviewing the Crowne Plaza Columbus downtown in regards to your recent stay. We are pleased to have met and exceeded your expectations. Our close proximity to several amenities and attractions in Columbus make our property the perfect place to stay. Providing exceptional service and clean rooms is our daily commitment to our valuable guests. We cannot wait...

Palm Coast, Florida
Reviewed 2 weeks ago via mobile

I've travelled for work extensively, both in the USA and abroad and have never felt more at home than at the Crowne Plaza Downtown. The hotel is fine but the five stars belong to Laura at the bar. She is not only a 5 star bartender but she is a lovely person that makes business travel tolerable by making you...

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Thank arne42
BFitzpatrick33, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for taking the time to share your experience at the Crowne Plaza Columbus downtown. Your valuable feedback reinforces our daily commitment to meet and exceed our guest's expectations. I have shared your review with Laura, Shannon and our entire front line team and they join me in saying thank you! We take great pride in our hotel and...

Norwalk, Ohio, United States
Reviewed 3 weeks ago

Great location / Excellent service. We stayed at the Crowne Plaza Columbus Downtown for a Columbus Blue Jackets hockey game. The hotel is in a great location. The rooms have character. My experience exceeded my expectations - Approximately 10 days after I checked out of the hotel I concluded that I may have left my favorite winter coat at the...

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Thank Theresa A R
Kobbie L, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you, Theresa, A R. for taking the time out of your schedule to share your experience. I have shared your review with Gina and she joins me in saying THANK YOU for your kind words. Our team here at the Crowne Plaza Columbus downtown takes great pride in our hotel and feedback such as yours motivate us in our...

Indiana
Reviewed 4 weeks ago

I chose this hotel for a one night stay due to it's proximity to Nationwide Arena and competitive price. Checkin was quick and my assigned room was comfortable. If I stay again; I'll ask not to be on the third floor since the 24 hour gym attracted a lot of foot traffic and noise.

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Thank Brad208
Kobbie L, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you Brad for reviewing our hotel in regards to your recent stay. Our location is indeed close to several attractions and amenities. We are also connected to the Greater Columbus Convention Center by a sky walk. Thank you again for your valuable feedback and we hope to serve you again in the very near future. Kobbie Larbi

Cleveland, Ohio
Reviewed 5 weeks ago

My mom, sister and I came to stay here to go to disney on ice. We had a very easy check in. When i made my reservation they only had a king bed and a pull out couch available but when we checked in the person at the desk offered us two queen beds which was perfect! they also accommodated...

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Thank JJac0b
Kobbie L, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you so much for taking the time out of your schedule to share your recent stay experience. I have shared your review with our entire team and they join me in saying thank you. We will utilize your feedback in our ongoing efforts to improve our guest experience on a daily basis. We hope to serve you once again...

wabash
Reviewed 23 February 2017

this place is great i stay in hotels 3 to 4 nights every week and i have to say this place was nice from the time we checked in until check out.front desk was great room was clean and nice , parking was ok attached to the hotel with a walkway and easy access, but next time i will use...

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Helpful?
Thank hende35
Kobbie L, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for reviewing our hotel in regards to your recent stay. We are glad to have met and exceeded your expectations. We take great pride in our hotel and your feedback reinforces our daily commitment in making every guest experience the best it can be. Our valet parking gives you as many in and out privileges compared to the...

Berea, Ohio
Reviewed 22 February 2017

We chose to stay at the Crowne Plaza in downtown Columbus due to a dance competition being held next door at the convention center. The location is excellent and made our weekend at the competition a positive experience. The hotel room was smaller than I'm used to, but extremely clean and comfortable. The hotel was really busy as there was...

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Thank jenniferfB2115TP
Kobbie L, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for choosing to stay at the Crowne Plaza downtown during your recent visit to Columbus. Our location is indeed excellent when you are in town for an event at the convention center. Our housekeeper do a great job in making sure every guest room is thoroughly cleaned. I sincerely apologize for the delay in room service. I have...

Mineral Wells, West Virginia
Reviewed 21 February 2017

Came to a local convention and stayed at the Crowne Plaza because it doesn't have the problems like at the Hyatt when you can't get on the elevator because people are messing with the buttons. The room service was great and the bartender was awesome.

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Thank Cameron Q
Kobbie L, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you Cameron Q. for sharing your experience in regards to your recent stay. We are delighted that you enjoyed our hotel amenities and our outstanding customer service. I have shared your review with our entire team and they join me in saying thank you. Looking forward to serving you again on your next visit to Columbus, Ohio. Kobbie Larbi

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in the Arena District, the Crowne Plaza Hotel Columbus Downtown is attached to Nationwide Insurance and directly across the street from and attached to the Greater Columbus Convention Center. This upscale downtown Columbus hotel is within walking distance of the North Market and fashionable Short North Neighborhood all packed with unique shopping, dining, and nightlife. Nationwide Arena, home of the Columbus Blue Jackets and host to live performances year-round, and Huntington Park, home of the AAA Columbus Clippers, are just blocks away and are bordered by cobblestone streets lined with trendy restaurants and cafes. Our Hotel features a state of the art business center, coffee bar, and enjoy our tapas and wine menus at our Boulevard Bar. Take in a live concert at the LC Pavilion or sit back and enjoy a movie at the Studio Movie Grill. We are close to other Columbus destinations including the Museum of Art, COSI, Historic German Village, Victorian Village, and The Ohio State University. The Crowne Plaza Hotel Columbus Downtown provides a perfect setting for successful business meetings, memorable social gatherings, and exquisite wedding receptions. ... more   less 

Additional Information about Crowne Plaza Columbus Downtown

Address: 33 E Nationwide Blvd, Columbus, OH 43215-2512
Region: United States > Ohio > Columbus
Price Range: $219 - $466 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Columbus Downtown 3.5*
Number of rooms: 377
Reservation Options:
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Also Known As:
Crowne Plaza Columbus Downtown Hotel Columbus
Columbus Crowne Plaza
Crowne Plaza Columbus Downtown Ohio
Hotel Style:
#38 Business Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Columbus Downtown staff and other travellers.
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Rochester, New York
8 months ago
Rochester, New York
8 months ago
over a year ago

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Questions? Get answers from Crowne Plaza Columbus Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Excellent location - Superior Service”
 of 5 bubbles theresaar, 4 Mar 2017 | Read review
“I was on the 9th floor and the room was very quiet”
 of 5 bubbles RoamingMountaineer, 14 Feb 2017 | Read review
“Do not stay here.”
 of 5 bubbles jxw1113, 7 Nov 2016 | Read review
“802 is away from the noise, good view too.”
 of 5 bubbles WestCoast_Peach, 28 Sep 2016 | Read review
“Check the Hyatt first...”
 of 5 bubbles dlsmissionary, 22 Aug 2016 | Read review
5 of 5