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Crowne Plaza Columbus Downtown

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441 Reviews from our TripAdvisor Community

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Showing 437: English reviews
Portsmouth, Ohio
Reviewed 14 May 2014

Coming to Columbus for a concert and not really going to be in the room that much, it was still a disappointment. To have a room on the 12th Floor, overlooking the Nationwide Arena, and have a free breakfast, but...I have never seen a room this small. The width of the 8 feet wide by 20 feet long. I had...

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Helpful?
Thank MissKim74
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear MissKim74, Thank you for staying at the Crowne Plaza for the recent Cher concert and for your feedback about the room. We hope to see you again soon. Dirk Bengel General Manager Crowne Plaza Columbus Downtown

Chester
Reviewed 13 May 2014

I am looking forward to checking into the hotel this Friday. Every year we enjoy Rock on the Range and this is our 3rd year staying at this particular hotel. The rooms are clean (first and most important) Also, we look forward to coming back to the hotel for a few drinks and a bite to eat. Perfect combination. Staff...

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Helpful?
Thank Lorraine M
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear Lorraine M, Thank you for staying at the Crowne Plaza for your recent trip to Columbus. I am so happy to hear that we always take care of you. I hope you enjoyed Rock on the Range. Dirk Bengel General Manager Crowne Plaza Columbus Downtown

Columbus, Ohio
Reviewed 5 May 2014

The Good. Meet with the original event planner Vanessa who was terrific as far as helping us plan for a brunch reception and our arriving guests who were in town for a wedding reception. She was able to make great suggestions on things we didn't even think of and otherwise execute our vision for the brunch. Rooms. Rooms were clean,...

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Helpful?
Thank TRS1969
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear TRS1969, Thank you for your kind words and such an informative review. I am glad you enjoyed some aspects. Dirk Bengel General Manager Crowne Plaza Columbus Downtown

Marietta, Ohio, United States
Reviewed 7 April 2014

We really enjoyed the convenience of staying here during our recent dance competition. Having access to the Convention Center, without going outside, was great! Valet parking was efficient and breakfast was very good at Max and Erma's next door. For the price we paid, we should not have had to pay extra for the breakfast, however. We had a small...

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Helpful?
Thank Julia B
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear Julia B, Thank you for staying at the Crowne Plaza for your recent trip to Columbus! I am happy to hear that you enjoyed your room and the fast check in. We hope to see you again soon. Dirk Bengel General Manager Crowne Plaza Columbus Downtown

Camby, Indiana
Reviewed 4 April 2014

I think this is a great place. It is clean, modern and located near restaurants, convention center and major highways. I try to stay here whenever I am in town. I think the price is a bit higher than it should be fora Midwestern town. Valet service was not very attentive. Front desk was awesome. The minute there was a...

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Helpful?
Thank Andrea H
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear Andrea R, Thank you for staying at the Crowne Plaza for your recent trip to Columbus. I am happy to hear that check in was fast and that you enjoyed your room. We hope that you continue to stay with us whenever you come to Columbus! Dirk Bengel General Manager Crowne Plaza Columbus Downtown

Dayton, Ohio
Reviewed 4 April 2014

The Crowne Plaza is in a great location, but the atmosphere is definitely for the business traveler. I picked this particular hotel because it was close to Nationwide Arena and had a pool and game room for the kids. The rooms were smaller than what we're used to and we usually stay at Holiday Inn Express or Fairfield Inn brand...

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Helpful?
Thank stellar5
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear Stellar5, Thank you for staying at the Crowne Plaza for your recent trip to Columbus. Thank you for all of the information in this review, these issues will be addressed with appropriate departments. We greatly appreciate the feedback. Dirk Bengel General Manager Crowne Plaza Columbus Downtown

Columbus, Ohio
Reviewed 18 March 2014

I stayed here with my daughter and her friend in January 2014 for an anime convention. It is conveniently located in downtown Columbus, next to the Greater Columbus Convention Center, in the Arena District. The lobby is large with seating, a coffee shop and a fireplace and nice big windows looking out on the area. The staff was very friendly...

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Thank abigaled
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear Abigaled, Thank you for staying at the Crowne Plaza for the anime convention in town. I am so happy to hear that you enjoyed your stay at the hotel! Thank you for the information about the bed and window, any feedback we get is always appreciated. Im glad the staff was courteous and you enjoyed the fireplace. We hope...

Orlando, Florida
Reviewed 13 March 2014

I frequent this Hotel for business trips. The location is ideal for downtown. The facility is what you expect from a Crowne Plaza. The real standout, however, is the staff. From front desk to wait staff to housekeeping to management, everyone is friendly and helpful. This makes a huge difference to the road warrior and a reason I alwAys return...

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Helpful?
Thank J L
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear J L, Thank you for staying at the Crowne Plaza for your recent trip to Columbus, Ohio. I am so happy to hear that we have a standout staff! We strive to give every single guest a positive experience. Thank you for your feedback. Dirk Bengel General Manager Crowne Plaza – Columbus Downtown

Wausau, Wisconsin
Reviewed 4 March 2014

The Hotel has some of the best service in Columbus. The staff at the front desk is perfect, the rooms are cleaned perfectly and the coffee and bar staff are very curtious. One problem is the elevator has a horrible smell and that smell come out of the elevator shaft all the time. I have noticed it the few time...

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Helpful?
1Thank RibMountain60370
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear RibMountain60370, Thank you for staying at the Crowne Plaza in downtown Columbus! Wow, the best service in Columbus? This is music to our ears. Thank you again for your kind words. We hope to see you again soon! Dirk Bengel General Manager Crowne Plaza – Columbus Downtown

Fort Thomas, Kentucky
Reviewed 18 February 2014

The location of this hotel is great; right in the middle of the arena district in in Columbus. Upon arrival we were greeted with a line of traffic around the corner. We sat in our car for about 30 minutes waiting to check in. I called to ask what we should do and was told just to wait in line...really?...

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Helpful?
1Thank Ashli S
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear Ashli S, Thank you for staying at the Crowne Plaza for your recent trip to Columbus, Ohio. I apologize for issues in valet; your review has been brought to the attention of the appropriate departments. We hope to see you again! Dirk Bengel General Manager Crowne Plaza- Columbus Downtown

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in the Arena District, the Crowne Plaza Hotel Columbus Downtown is attached to Nationwide Insurance and directly across the street from and attached to the Greater Columbus Convention Center. This upscale downtown Columbus hotel is within walking distance of the North Market and fashionable Short North Neighborhood all packed with unique shopping, dining, and nightlife. Nationwide Arena, home of the Columbus Blue Jackets and host to live performances year-round, and Huntington Park, home of the AAA Columbus Clippers, are just blocks away and are bordered by cobblestone streets lined with trendy restaurants and cafes. Our Hotel features a state of the art business center, coffee bar, and enjoy our tapas and wine menus at our Boulevard Bar. Take in a live concert at the LC Pavilion or sit back and enjoy a movie at the Studio Movie Grill. We are close to other Columbus destinations including the Museum of Art, COSI, Historic German Village, Victorian Village, and The Ohio State University. The Crowne Plaza Hotel Columbus Downtown provides a perfect setting for successful business meetings, memorable social gatherings, and exquisite wedding receptions. ... more   less 

Additional Information about Crowne Plaza Columbus Downtown

Address: 33 East Nationwide Blvd., Columbus, OH 43215
Region: United States > Ohio > Columbus
Price Range: $180 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Columbus Downtown 3.5*
Number of rooms: 377
Reservation Options:
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Also Known As:
Crowne Plaza Columbus Downtown Hotel Columbus
Columbus Crowne Plaza
Crowne Plaza Columbus Downtown Ohio
Hotel Style:
#38 Business Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Columbus Downtown staff and other travellers.
4 questions
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Rochester, New York
5 months ago
Rochester, New York
4 months ago
8 months ago

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Questions? Get answers from Crowne Plaza Columbus Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay here.”
 of 5 bubbles jxw1113, 7 Nov 2016 | Read review
“802 is away from the noise, good view too.”
 of 5 bubbles WestCoast_Peach, 28 Sep 2016 | Read review
“Check the Hyatt first...”
 of 5 bubbles dlsmissionary, 22 Aug 2016 | Read review
“Ask for a room with a view in the upper floors. I did, and I got it.”
 of 5 bubbles marianns388, 19 Aug 2016 | Read review
“Our third floor end room had a view of the convention center and the sister hotel The Lofts.”
  • View of our third floor end unit room.
  • View from our third floor end unit.
 of 5 bubbles , 25 Jul 2016 | Read review
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