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Crowne Plaza Columbus Downtown

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Traveller (108)
Room & Suite (89)
Dining (4)
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Overview
  • Excellent30%
  • Very good39%
  • Average19%
  • Poor8%
  • Terrible4%
Travellers talk about
“max and ermas”(13 reviews)
“nationwide arena”(42 reviews)
“valet parking”(35 reviews)
AMENITIES
Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (522)
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Show reviews that mention
All reviewsmax and ermasnationwide arenavalet parkingcovered walkwaycolumbus downtownthe club loungeshort northfront desk staffhotel barself parknorth marketnice staycorner roomshower headwould stay here againfitness roombed was comfortable
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21 - 25 of 517 reviews
Reviewed 1 November 2017

I stayed here 3 nights while attending a convention for work. The location was very convenient to the convention center, and you can avoid dealing with weather by using the skywalk to and from the hotel & convention center. Finding where to park was difficult,...More

Thank Morbid916
Response from Rebecca G, Director of Sales at Crowne Plaza Columbus DowntownResponded 21 November 2017

Thank you for staying with us and sharing all of your feedback. We are planning to do hotel renovations in 2018 and I will share your comments about the fitness center. We are starting an upgrade project to our Wi-Fi this weekend for our guests...More

Reviewed 14 October 2017

I didn't know hotels come with SEMEN stains?! Not to mention month old dust on the bathroom sink, someone else's hair, layers of dust on the TV, dresser, A/C vent falling off, carpets filthy, light shades broken and cracked, ceiling is messed up, shower has...More

Thank Justin T
Response from Rebecca G, Director of Sales at Crowne Plaza Columbus DowntownResponded 25 October 2017

We appreciate you sharing your recent experience with us. Your valuable feedback will help our team improve for our future guests' stays.

Reviewed 8 October 2017

IV'e just stayed 5 nights at the Crown Plaza while attending a convention at the nearby convention center. The location is perfect: it is a short walk to the Convention Center (and you can get there via elevated and covered walkways if you prefer not...More

Thank Hadley B
Response from IHGService, Guest Relations Manager at Crowne Plaza Columbus DowntownResponded 22 October 2017

Hi Hadley B, Thank you for staying at our hotel and sharing your valuable feedback. As one of our valued business travelers, you are our most important guest. I am happy to learn our hotel location and room accommodation worked well for your needs. However,...More

Reviewed 2 October 2017

The hotel itself was excellent, but the effort it took to actually get to the room....that was another story. We drove around the block in circles looking for the right parking garage several times before we called the front desk and has to ask. There...More

Thank djak12
Response from Rebecca G, Director of Sales at Crowne Plaza Columbus DowntownResponded 25 October 2017

Thank you for sharing your comments about your stay with us. We will reevaluate the current signage for self-parking and the Mezzanine elevator to better assist future guests. We hope that you enjoyed your stay and will come back to visit us in Columbus again...More

Reviewed 2 October 2017

We stayed here one night to attend a concert at Nationwide Arena that ended up being cancelled. The room was clean, large and comfortable, however we heard conversations from the room next to us. Check in took 15-20 minutes at 2pm and there was still...More

Thank Richbutnot
Response from Rebecca G, Director of Sales at Crowne Plaza Columbus DowntownResponded 25 October 2017

Thank you for making us a part of your concert weekend, even though the concert was cancelled at the last minute. We appreciate you sharing your feedback on your stay with us so we can improve in those areas mentioned. Please come back and see...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$136 - US$278 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Business Hotel in Columbus
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$136 - US$278 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Business Hotel in Columbus
Room types
Suites, Non-Smoking Rooms
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Traveller (108)
Room & Suite (89)
Dining (4)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
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mauneja
5 July 2017|
AnswerShow all 5 answers
Response from Campers1963 | Reviewed this property |
I would check with the hotel before making a reservation
0
Votes
avermsm
7 March 2017|
AnswerShow all 7 answers
Response from BFitzpatrick33 | Property representative |
Bed bugs are a very serious issue in our industry today. This is not a subject to be taken lightly and one that is acted on immediately. Although we have our hotel inspected regularly for any evidence of bed bugs, we also... More
0
Votes
nitroliz
22 November 2016|
AnswerShow all 2 answers
Response from BFitzpatrick33 | Property representative |
Thank you so much for letting us know how much you enjoyed the bed as well as your stay at Crowne Plaza Columbus Downtown. We use Serta Emerald Suite beds throughout the hotel and agree, they are fantastic! We hope to see... More
1
Vote
Room Tips
"If in the Lofts, don't want a room above Max & Erma's. Also ask for a standard sized pillow"
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"Top floors, provide the best views and have the executive-sized rooms."
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"Become a club member."
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"I don't think there is a good view from any of the rooms so take what you get"
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