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Sheraton Columbus at Capitol Square Hotel

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Sheraton Columbus at Capitol Square Hotel
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410 Reviews from our TripAdvisor Community

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Showing 405: English reviews
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed yesterday NEW via mobile

Stayed at the Sheraton for one night on a business trip. Very nice room. Clean, plenty of lighting. Could use another outlet near the night stand. Good internet service. Restaurant quite decent. Staying again next week.

Helpful?
Thank Zielinskidan
Seattle, Washington
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 5 days ago NEW

My first time in Columbus. Had a great stay at the Sheraton Capitol Square. Perfect location. Easy walking to nearby restaurants, etc. Rooms were large and comfortable. The staff were all so friendly and helpful. Kudos to Soren Kivork for his great attitude and ideas. Wish they were all like him!!!

Helpful?
Thank Ken A
Columbus, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 days ago NEW via mobile

We decided to stay at the Sheraton because we wanted the peace of mind that typically comes with an spg hotel. This was a disappointment. We walked into a room that looked neglected by housekeeping, so much dust and skin near the floor corners and baseboards that it created a white layer on the carpet. We called down to the... More 

Helpful?
Thank traveltime80
chicago, illinois
Level Contributor
67 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 1 week ago

fortunate to get a weekend with priceline. the hotel proved to be very nice and accommodating. the rooms are large, renovated. bathrooms are somewhat small but that was the older style and would be very difficult to change. you can request a small refrigerator to be brought to the room, complementary. the area is quiet, not much restaurants immediately around,... More 

Helpful?
Thank etohelp
Cincinnati, Ohio
Level Contributor
53 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
Reviewed 1 week ago via mobile

Picked this hotel due to its proximity to the State Capital. Valet was a breeze, but we also got there on a Saturday at 2 pm. Check in was fast and professional. Stayed on 19 th floor Club level. Hotel bar was nice. Service spot on. Rooms were typical business style rooms. Bed and pillows were dreamy. No plugs next... More 

Helpful?
Thank brent a
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

I thought this Sheraton was pretty good. I was on the 14th floor and had a great view of the city. The bed was very comfortable and the room was clean except for the dust bunnies I noticed in the bathroom vent right above the sink which was pretty gross. No fridge or microwave in the room and the tv... More 

Helpful?
Thank Tracy U
Johnstown, Ohio, United States
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago

Did not stay in the hotel but ate at the restaurant twice. Excellant service and great food. Kind of mid price range but they do have a kids menu. If you valet park at the hotel they will comp your parking ticket. Really great if you are going to a show and do not want to park at the state... More 

Helpful?
Thank Lisa R
Sheraton C, Front Office Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Dear Lisa R, Thank you for taking the time to post your comments and feedback. I will share this feedback with our team in the entire hotel. It is so great to hear compliments about our the great food and price range in our Plaza Restaurant! We hope to see you again for your next stay in Columbus or visit... More 

Niles, Ohio
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago via mobile

Our stay was nice. Front desk staff was great. Our bed was clean and comfy. Our tv remote was missing upon arrival, but they sent 1 right up. My only slight negative was attention to detail when cleaning. You could tell that they had wiped things down, but they didn't get into the corners well & the grout needed attention.... More 

Helpful?
Thank MamaC326
Sheraton C, Front Office Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Dear MamaC326 Thank you for taking the time to post your comments and feedback. It is so great to hear compliments about the Sheraton Columbus Capitol Square’s great staff and comfy beds. I apologize about the detail to cleaning and have passed this along to our Executive Housekeeper. Thank you again for your comments and we hope to see you... More 

Pittsburgh, Pennsylvania
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 weeks ago via mobile

The overall location of the his hotel, in the heart of Columbus was its major attraction to my colleagues and I on our recent business visit to the city. While the room was OK, we left with numerous complaints: the water pressure was weak (and one morning, the water was lukewarm at best), the housekeeping staff didn't bother to tend... More 

Helpful?
Thank Dude_Loves_Button
Sheraton C, Front Office Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Dear Dude_Loves_Button, Thank you for your feedback and taking the time to post your comments. As a management team, we take all comments seriously and share them with our staff, so we may resolve all issues. We apologize for the lack of water pressure and temperature in your room. Also for the issues with housekeeping. This information has been passed... More 

Phoenix Arizona
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

My sheets were dirty when I checked in. Smelled of the previous occupant. When they remade my bed this is the effort made. The hotel is dirty. There are no USB ports, no mini refrigerators, no microwave and the room smells stale. The lighting is so poor I could barely see to do my makeup. But worst of all the... More 

Helpful?
1 Thank monetta3
Sheraton C, Front Office Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Dear monetta3, Thank you for your feedback and taking the time to post your comments. We apologize for the issues you encountered during your time at the hotel. This is not our standard. We have passed this information on to our Executive Housekeeper. You may have already addressed the service issues with our management team, but if you would like... More 

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Near Sheraton Columbus at Capitol Square Hotel

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Columbus Hotel at Capitol Square is near Ohio Statehouse, OSU, German Village and the Theatre and Arena Districts. We have 16,500 sq ft of meeting/event space and on-site dining. ... more   less 

Additional Information about Sheraton Columbus at Capitol Square Hotel

Address: 75 East State St, Columbus, OH 43215 (Formerly Hyatt on Capitol Square)
Region: United States > Ohio > Columbus
Price Range: $194 - $372 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Columbus at Capitol Square Hotel 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Hyatt Hotel Columbus
Hyatt Columbus
Columbus Hyatt
Sheraton Columbus At Capitol Square Hotel Ohio
Hotel Style:
#4 Luxury Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Columbus at Capitol Square Hotel staff and other travellers.
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Questions? Get answers from Sheraton Columbus at Capitol Square Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick another hotel”
 of 5 bubbles estam535, 16 Oct 2016 | Read review
“Don't stay on the 3rd street side.”
  • Walls are kind of knicked up.
  • Bench seat
  • view from fitness center on 22
  • Twin beds. Dark room.
  • view from fitness center on 22
  • across 3rd street
  • room interior
 of 5 bubbles UsuallyNotGrumpy, 12 Oct 2016 | Read review
“Higher floors have great views. -01 on each floor is right next to the elevator”
 of 5 bubbles PS80, 6 Oct 2016 | Read review
“higher floors have good views”
 of 5 bubbles 878christenf, 25 Sep 2016 | Read review
“Ask for a higher floor, great views!”
 of 5 bubbles texasbondgrrl, 20 Sep 2016 | Read review
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