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Sheraton Columbus at Capitol Square Hotel

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Sheraton Columbus at Capitol Square Hotel
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412 Reviews from our TripAdvisor Community

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Showing 407: English reviews
Reviewed 12 March 2016

We've been staying at a different hotel for this event every year since 2002. No longer! Our new home is the Sheraton at Capitol Square. Every single person we dealt with (from reservations to accounting to the amazing staff at the hotel itself) was friendly, professional, and willing to go above and beyond the call of duty. In particular, Dominique...

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Helpful?
Thank Stephen R
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “I brought 30 high school students up for the state mock trial trial…” Dear Stephen R, Thank you for taking the time to post your comments and feedback. It is so great to hear compliments about the Sheraton Columbus Capitol Square’s great customer service at the front desk and reservations, the great food we offered, and the convenient location....

Fort Lauderdale, Florida
Reviewed 8 March 2016

Excellent staff, clean room, valet was a little pricey but most of the time my car was left in front since it wasn't very busy. The Bar & Restaurant room was nice sized and cozy. The front desk staff were wonderful to work with when my wife realized she left her boots behind in the room the day after check...

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Helpful?
Thank amazingdelivery
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “Perfect downtown hotel” Dear amazingdelivery, Thank you for taking the time to post your comments and feedback. It is so great to hear compliments about the Sheraton Columbus Capitol Square’s restaurant and room service, the cleanliness of the hotel, and our helpful staff. Thank you again for your comments and we hope to see you again for your next...

Reviewed 6 March 2016

Priceline winning bid hotel stay. Check in Staff was nice, check in was fast, room requests were met, I asked for a room on the highest floor and a quiet room. Room: Room 1718 was a corner room so it was a bit bigger than the average room. King size was comfy and I had a nice view of the...

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Thank nicole b
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “Nice staff, decent room, out of all the 4 star hotels downtow…” Dear nicole b, Thank you for taking the time to post your comments and feedback. As a management team, we take all comments seriously and share them with our staff, so we may resolve any and all issues. We apologize for the broken blinds in t the...

Washington
Reviewed 4 March 2016

I stayed at this hotel as part of a business conference on the site. It's a very strange hotel that was built in a very odd modern style. I would not return to this hotel after the experience I had there. First, the overall decor of the hotel is very dark. The rooms have all sorts of odd angular walls...

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Helpful?
Thank PhilMTravel
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Dear PhilMTravel, Thank you for taking the time to post your comments and feedback. We apologize for the engineering issues with the HVAC, these issues are not acceptable and have been addressed with our engineering department. Again, thank you for the comments, which will help us in our ongoing efforts to improve our service. If you would like to discuss...

Kentucky
Reviewed 1 March 2016 via mobile

Hotel is nice overall and centrally located. Go ahead and get valet parking since closers place to park is a walk. There is plenty to do in this area, but may have to drive to get a nice dinner. Ask for view of capital, which is nice

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Thank ptrzop
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Thank you for taking the time to post your comments and feedback. It is so great to hear compliments about the Sheraton Columbus Capitol Square’s great views and oand amny things to do in the area. Thank you again for your comments and we hope to see you again for your next stay in Columbus! Sincerely, Manager at the Sheraton...

Washington DC, District of Columbia
Reviewed 25 February 2016

We had a group of friends in town for a weekend and this was a great place to stay. It was central to the things we did north and south of downtown. It was neat to be so close to the Capitol and the views (even the one of the east side of the city, rather than downtown) were good....

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Helpful?
Thank Rob P
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “"Good weekend stay in a central location"” Dear Rob P, Thank you for taking the time to post your comments and feedback. It is so great to hear compliments about the Sheraton, our convenient location, our great views, and other amenities in the hotel. We hope to see you again for your next stay in Columbus! Sincerely, Manager at...

Dearborn, Michigan
Reviewed 21 February 2016

My wife and I were enjoying breakfast in the club room, when in come two adult couples wearing their pajamas. I don't understand how that is allowed. Certainly I wouldn't be able to go into the restaurant or have a drink in the bar of the hotel in sleepwear. So why is it allowed in the club room? The hostess...

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Helpful?
Thank J J
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “"Pajamas in the club room?"" Dear JJ, Thank you for taking the time to post your comments and feedback. It is a private lounge and we do not enforce a dress code. We expect guests to be respectful. We may look into a sign, thanks for the idea. We hope to see you again for your next stay in...

San Diego, California
Reviewed 19 February 2016

I've stayed at this Sheraton several times & am always pleased with the accommodation. I been lucky to stay at a corner room & enjoy the large windows. This hotel is next to a great city park that has an exercise trail & during the summer they offer concerts. Easy walk to the river & to many great restaurants nearby.

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Thank FlyingJoMama
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “"Central Location" Dear FlyingJoMama, Thank you for taking the time to post your comments and feedback. It sure is nice to hear compliments about the Sheraton Columbus Capitol Square and great location. We hope to see you again for your next stay in Columbus! Sincerely, Manager at the Sheraton Columbus Capitol Square

Lancaster, Ohio
Reviewed 15 February 2016 via mobile

From Valet to Front Desk Staff to Room cleanliness you will not be disappointed! The location is superb and the views of Columbus are breathtaking! A few days prior to your stay you will receive an email from the Manager asking for any special requests... Extra towels etc. Check in was friendly and efficient and check out even easier with...

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Helpful?
Thank Bobbi58
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “"Great Weekend Stay!"” Dear Bobbi58, Thank you for taking the time to post your comments and feedback. It sure is nice to hear compliments about the Sheraton Columbus Capitol Square, our great views, and our friendly staff. We hope to see you again for your next weekend or midweek stay in Columbus! Sincerely, Manager at the Sheraton Columbus Capitol...

Chicago, Illinois
Reviewed 11 February 2016

Everyone we encountered was VERY friendly -- and we received an upgrade which was appreciated. The layout of the room was slightly strange but it was a very large room. AND...I wish that more hotels had full length mirrors like this one! Getting ready to go to a wedding is SO much easier when you can see your whole ensemble!...

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Helpful?
Thank Britt B
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: "Extremely nice staff" Dear Britt B, Thank you for taking the time to post your comments and feedback. It sure is great to hear compliments about the Sheraton Columbus Capitol Square staff, our convenient location, The great service int eh restaurant, the tasty food offered, and the wonderful full length mirrors in the rooms. We hope to see you...

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Near Sheraton Columbus at Capitol Square Hotel

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Columbus Hotel at Capitol Square is near Ohio Statehouse, OSU, German Village and the Theatre and Arena Districts. We have 16,500 sq ft of meeting/event space and on-site dining. ... more   less 

Additional Information about Sheraton Columbus at Capitol Square Hotel

Address: 75 E State St, Columbus, OH 43215-4203 (Formerly Hyatt on Capitol Square)
Region: United States > Ohio > Columbus
Price Range: $192 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Columbus at Capitol Square Hotel 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Hyatt Hotel Columbus
Hyatt Columbus
Columbus Hyatt
Sheraton Columbus At Capitol Square Hotel Ohio
Hotel Style:
#4 Luxury Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Columbus at Capitol Square Hotel staff and other travellers.
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Questions? Get answers from Sheraton Columbus at Capitol Square Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view!”
 of 5 bubbles teresacO2742AG, 5 Dec 2016 | Read review
“Pick another hotel”
 of 5 bubbles estam535, 16 Oct 2016 | Read review
“Don't stay on the 3rd street side.”
  • view from fitness center on 22
  • view from fitness center on 22
  • across 3rd street
  • Walls are kind of knicked up.
  • Bench seat
  • Twin beds. Dark room.
  • room interior
 of 5 bubbles UsuallyNotGrumpy, 12 Oct 2016 | Read review
“Higher floors have great views. -01 on each floor is right next to the elevator”
 of 5 bubbles PS80, 6 Oct 2016 | Read review
“higher floors have good views”
 of 5 bubbles 878christenf, 25 Sep 2016 | Read review
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