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Holiday Inn Columbus Downtown Capital Square

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Holiday Inn Columbus Downtown Capital Square
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290 Reviews from our TripAdvisor Community

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Showing 284: English reviews
Sacramento, California
Reviewed 13 July 2014

I stayed at the Holiday Inn ai downtown Columbus recently and I have to warn you not to stay there no matter how cheap the rooms are, the place is old and in a ghetto part of the city by the bus station and a homeless shelter. the desk staff is rude and there are no amenities, except on weekends....

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Helpful?
4Thank acdc5348
IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Dear acdc5348, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience. Regards, Karen C Case Manager IHGCare

Oxford, Mississippi
Reviewed 12 July 2014

I stayed here recently, and what I will say is that this is a very dated hotel that has been updated as much as possible without a total gutting. But you do get the feeling that you are in an older hotel. Our room was large, but the bathroom was quite small. The cosmetic efforts are not all for naught....

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Helpful?
Thank Crack-O-Noon
Pataskala, Ohio
Reviewed 7 July 2014

Staff was amazing, check in, helping me get coffee, check out, they were great!!!! The room was a standard room nothing too exciting but very clean. Even ran into housekeeping and food service staff that were super nice and cheerful, one was setting up for an employee lunch and commented how great the hotel was to the employees. It shows...

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Helpful?
Thank Amy B
Cincinnati, Ohio
Reviewed 30 June 2014

Stayed here for the Columbus Open Chess Tournament over the weekend and the entire hotel was booked up for the weekend (and longer) due to some other conferences going on at the same time. However, the staff was all very friendly, especially those working at the front desk. Room was extremely quiet (we were at the end of the hall,...

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Thank utep1979
Cincinnati, Ohio
Reviewed 24 June 2014

Stayed here for Pride Weekend 2014. The amazing staff made up for the mediocore room and facilites. The location is good, but the complimentary shuttle made it even more convenient. Not every floor has an ice machine and that was a little inconvenient. I felt a little ripped off being charged $10 a night to park...the gates were up the...

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Helpful?
Thank Shannonwarmoth
IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Dear bearclaw6672, Thank you so much for your feedback. While we are pleased to read that you liked our location, free shuttle, and friendly service. We sincerely apologize for the inconveniences that you may have encountered with the breakfast and ice machine. I hope this incident will not deter from giving us another opportunity to serve you in the future....

Rugby, United Kingdom
Reviewed 28 May 2014

I stayed here for one night whilst touring the US on business. A fairly typical Holiday Inn experience but that is just what I wanted so no problem. The check-in staff were particularly friendly. Although car parking is supposed to be $10 the barriers were up when I arrived and left!

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Thank James M
Ohio
Reviewed 26 May 2014

This hotel is in need of updating but it has everything you need. The hotel was very clean and our room was also clean. The air conditioner was a little noisy but I like a little white noise so it didn't bother me. We stayed there because we had theater tickets for the Ohio theater and the location was great....

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Helpful?
Thank joyfuldog
IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Dear joyfuldog, Thank you for writing a candid review about your recent stay with us. It’s great to know that our you liked the cleanliness of our hotel and that our location and amenities were convenient for your travel needs. I appreciate the kind words about our friendly staff. As one of our valued guests, we thank you for all...

Michigan
Reviewed 20 May 2014 via mobile

Heather at the front desk was great. She got us into our room early and we asked for an extra blanket and it was delivered immediately. Room was clean. Breakfast buffet was good. The only negative was the slow tub drain.

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Thank Keeping_it_honest8
Tampa, Florida
Reviewed 20 May 2014

Being in the hospitality industry myself I was very pleased with the cleanses of this hotel. I stayed on the 5th floor bathrooms was a little outdated the housekeeper (Sheena) was very helpful with acomadations and servicing the room as well as directions to local restaurants front desk staff (joe) was friendly and very professional everyone I encountered was awsome....

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Thank stacy523
Durham, North Carolina
Reviewed 2 May 2014

Let me start off by saying, there is nothing really wrong with this hotel. I am just used to staying at nicer places. The front desk staff was friendly and semi-knowledgeable in certain aspects. Melvin the maintenance guy was a great help to us locating a cart (no bell staff) so we could lug our luggage to our room. There...

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Helpful?
Thank NellieBoo
Tom F, Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

NellieBoo, Thank you for your comments regarding our facility. We are excited to hear that you enjoyed your stay with us. Please allow us host your next visit to Columbus, Ohio. Sincerely, Broderick Cook Business Development Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Discover all that downtown Columbus has to offer at the convenient, comfortable Holiday Inn Columbus Downtown Capitol Square. You are at the heart of everything; shopping, dining, entertainment and the arts. You are within a short distance of German Village, Short North Arts District, The Arena District, the Greater Columbus Convention Center, Nationwide Arena, home of the Columbus Blue Jackets, and the new Huntington Park, home of the Columbus Clippers. We offer a complimentary airport shuttle to get you back and forth to Port Columbus International Airport, just 8 miles away. The Capital building, Federal building, Grant Hospital, Children's Hospital, and Nationwide are all less than five minutes away. The hotel is ideally situated whether you are traveling on business or pleasure. The professional and friendly staff of this Columbus hotel is waiting to make your stay away from home as comfortable as possible. ... more   less 

Additional Information about Holiday Inn Columbus Downtown Capital Square

Address: 175 E Town St, Columbus, OH 43215-4609
Region: United States > Ohio > Columbus
Price Range: $168 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Columbus Downtown Capital Square 3*
Number of rooms: 240
Reservation Options:
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Also Known As:
Holiday Inn Columbus Downtown Capital Square Hotel Columbus
Columbus Holiday Inn
Holiday Inn Columbus Downtown Capital Square Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Columbus Downtown Capital Square staff and other travellers.
7 questions
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north olmsted, ohio
Lima, Ohio
1 month ago
Sandusky, Ohio

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Questions? Get answers from Holiday Inn Columbus Downtown Capital Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed on the 4th floor and no good views here. Maybe a higher floor would have a view.”
 of 5 bubbles gikki409, 6 Dec 2016 | Read review
“downtown holiday inn, pretty close to the airport”
 of 5 bubbles ChristyS6, 8 Nov 2016 | Read review
“Room facing the Ohio State House on a high floor and away from the elevators”
 of 5 bubbles timv966, 3 Nov 2016 | Read review
“Use the community bike system to tour around town. $8 for 24 hours if you ride in 30 minute increments.”
 of 5 bubbles Haleca, 21 Oct 2016 | Read review
“We face downtown skyline.”
 of 5 bubbles timhK6795EI, 11 Oct 2016 | Read review
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