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Holiday Inn Columbus Downtown Capital Square

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Holiday Inn Columbus Downtown Capital Square
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298 Reviews from our TripAdvisor Community

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Showing 292: English reviews
Charlotte, North Carolina
Reviewed 20 May 2015

The sleeping rooms and furnishings are in need of repair. The bed quality is average, with lumpy pillows noted. The hotel is completing renovations so this situation may improve over time. I would not recommend staying until the full renovation has occurred.

Thank Michelle W
Chad P, Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

We anticipate our renovations to be completed in October and invite you to give us another shot at that time to see the end results! -Chad, Director of Operations

Kent, Ohio
Reviewed 13 May 2015

The hotel is located at the corner of Fourth street and east Town street, facing Town, with entrance /exit also from Town. Parking is available onsite for $12: not likely that you will find less expensive parking elsewhere. Free come and go access through the parking gates by using your room key. The property appears recently remodeled, so landscaping and...

Thank kim u
Chad P, Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

We appreciate you taking the time to share your experience with us. We thank you and hope to see you again if your travels bring you back to downtown Columbus.

Grand Island, New York
Reviewed 10 May 2015 via mobile

The location is great. Downtown is an easy walk about 15 minutes away, German town is also an easy walk and same with the Brewery and Arena Districts. The rooms were nice and came with a refrigerator. Nothing fancy about it but good for a night or two. Room was clean, good tv and channel lineup. Onsite parking lot which...

Thank kwnike13
IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Dear kwnike13, Thank you for providing us with a very considerate review and for staying with us. We are glad to hear you liked our location and appreciate your kind words regarding the room accommodations. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on...

Pittsburgh, Pennsylvania
Reviewed 7 May 2015

I recently stayed at this hotel with two friends. The location is great - short drive to Ohio State, walkable to downtown and Germantown, across from the greyhound, and close to a few cool bars/restaurants. The hotel pool and fitness rooms were nice. The beds were comfortable and the variety of pillows was nice. It was nice to be upgraded...

Thank S W
Cleveland, Ohio
Reviewed 22 April 2015 via mobile

If you park your vehicle at this hotel, be advised that there is no security and you are likely to have your vehicle broken into. We had two of the 4 vehicles in our group broken into last night. Windows were broken out and electronics, tools and cash were stolen. The hotel will not accept any responsibility for their lack...

1Thank tcobett
Chad P, Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

We sincerely understand the frustration and we take as much preventive security measures as we can with the hotel along with the hotel grounds. However, we, as with most any business, are not liable for any damage or theft to vehicles of our guests, clients or employees and cannot prevent all incidents which occur in our parking lot. I want...

Laingsburg, Michigan
Reviewed 19 April 2015

We reserved this room for my son's wrestling tournament at the Convention Center. The location is great. It was walking distance to a ton of stuff downtown. Pool area is nice. Hotel itself was a little more worn than most Holiday Inns we have stayed at. Nothing bad just seemed a little outdated. We used the complimentary transportation which worked...

Thank Jessica B
Chad P, Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

We appreciate your kind words about your stay and are in the process of renovating the hotel. We want to make sure we clarify that Holiday Inn hotels do not offer complimentary breakfast unless you book a rate which includes breakfast. IHG branded hotels which offer complimentary breakfast with all rates are the Holiday Inn Express, Staybridge Suites and Candlewood...

Saint Joseph, Missouri
Reviewed 31 March 2015

This Holiday Inn is a great central location for the various districts in the downtown Columbus, Ohio area. Whether it's the Brewery, German Town or Arena Districts, you will be right in the middle for quick access. The hotel was very clean and had a nice restaurant and lounge, as well as a nice indoor pool and fitness room. The...

Thank CMSBillThomas
Chad P, Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Thank you for your highly kind words! Comments like yours are what we sincerely strive to achieve with every comment posted on tripadvisor. We look forward to seeing you again when your travels bring you back to our area and downtown Columbus, Ohio Chad Pence, Director of Operations

Cooleemee, NC
Reviewed 30 March 2015

This is a wonderful hotel with amazing staff. We stayed here for 10 days while our grandson was in Nationwide Children's Hospital. It was a short distance to the hospital and very convenient for us. The room was very comfortable and clean. The staff was very friendly and helpful. This place made our stay a great experience..

Thank Ann S
Chad P, Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

We are glad we could make your stay a great experience considering the circumstances having you stay with us. We hope all is well with your family and hope to see you again, but under better circumstances. Chad Pence, Director of Operations

Cleveland, United States
Reviewed 29 March 2015

My meeting room was moved to the second floor and unfortunately no one told the front desk staff, so they kept referring people to the wrong room. One attendee was told TWICE the wrong room - thankfully I found her when I came downstairs to see where my people were. The room was okay. I thought it would be good...

Thank Lisa R
Chad P, Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Thank you for taking the time to review your meeting experience with us. I apologize it was not up to your complete satisfaction and would invite you to contact me directly to discuss your experience in more detail. We will address this issues concerning the lack of direction given to your attendees as well as the locked door with the...

Reviewed 26 March 2015

This Holiday Inn is conveniently located in downtown Columbus, near lots of restaurants and the state capital. The wifi was crappy, but other than that it was a fine hotel. One of the guest dryers was out of order so doing laundry took longer than I wouldve liked, but otherwise a fine hotel.

1Thank paxmaac
Chad P, Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

We wanted to inform you that we listen to our guest feedback and have addressed the issue with the dryer and are in the process of upgrading our wifi capabilities. Chad Pence, Director of Operations

111 photos of this hotel

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  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Discover all that downtown Columbus has to offer at the convenient, comfortable Holiday Inn Columbus Downtown Capitol Square. You are at the heart of everything; shopping, dining, entertainment and the arts. You are within a short distance of German Village, Short North Arts District, The Arena District, the Greater Columbus Convention Center, Nationwide Arena, home of the Columbus Blue Jackets, and the new Huntington Park, home of the Columbus Clippers. We offer a complimentary airport shuttle to get you back and forth to Port Columbus International Airport, just 8 miles away. The Capital building, Federal building, Grant Hospital, Children's Hospital, and Nationwide are all less than five minutes away. The hotel is ideally situated whether you are traveling on business or pleasure. The professional and friendly staff of this Columbus hotel is waiting to make your stay away from home as comfortable as possible. ... more   less 

Additional Information about Holiday Inn Columbus Downtown Capital Square

Address: 175 East Town St, Columbus, OH 43215
Region: United States > Ohio > Columbus
Price Range: $181 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Columbus Downtown Capital Square 3*
Number of rooms: 240
Reservation Options:
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Also Known As:
Holiday Inn Columbus Downtown Capital Square Hotel Columbus
Columbus Holiday Inn
Holiday Inn Columbus Downtown Capital Square Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Columbus Downtown Capital Square staff and other travellers.
7 questions
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north olmsted, ohio
Lima, Ohio
4 months ago
Sandusky, Ohio

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Questions? Get answers from Holiday Inn Columbus Downtown Capital Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had an upper-floor room, it was quiet and across from vending machines. Didn't notice if minibar fridges have room for own water.”
 of 5 bubbles 361pennyw, 1 Jan 2017 | Read review
“Stayed on the 4th floor and no good views here. Maybe a higher floor would have a view.”
 of 5 bubbles gikki409, 6 Dec 2016 | Read review
“downtown holiday inn, pretty close to the airport”
 of 5 bubbles ChristyS6, 8 Nov 2016 | Read review
“Room facing the Ohio State House on a high floor and away from the elevators”
 of 5 bubbles timv966, 3 Nov 2016 | Read review
“Use the community bike system to tour around town. $8 for 24 hours if you ride in 30 minute increments.”
 of 5 bubbles Haleca, 21 Oct 2016 | Read review
5 of 5