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I visited this hotel on a business trip. My room was dirty and they changed it. The second room was not like the first room but not super clean either. One night the elevators broke and we had to use the service elevator. If you...More
Thank Jary G
Response from Kollin H, Front Office Manager at Sheraton Suites ColumbusResponded 1 week ago
Dear Jary G,
Thank you for choosing to stay with us! I would like to sincerely apologize for your poor experience with us. We hold ourselves to a much higher standard. Starting in September of this year we will be undergoing a full renovation to...More
Although I was somewhat skeptical at first, based on reviews, it was fine. First of all the hotel is an older property but it was clean and the bedding was great. The breakfast was good and had good variety. Pam, our server, did her best...More
Having a nice space to work, watch TV, multi task, is one of the best things when you are a business traveller. The Sheraton Suites rooms are laid out and appointed beautifully and are one of the best I stay in.
Driving through Columbus on way to Cleveland and stayed overnight at this hotel. I chose this hotel as it has multi-room suites which is nice for families. We got into the hotel around 9pm and decided to try the hotel restaurant for dinner. Bar tender...More
Thank David T
Response from Kollin H, Front Office Manager at Sheraton Suites ColumbusResponded 2 weeks ago
Thank you for choosing to stay at the Sheraton Suites Columbus and providing your honest feedback on the Guest Satisfaction Survey.
Here at the Sheraton Suites Columbus we strive to exceed expectations and create the most memorable experience. We apologize for falling short...More
The Sheraton Suites is a great choice when staying in Columbus. The hotel has comfortable rooms, a good restaurant and bar. The staff is always very friendly and helpful. If you are not into hotel restaurants, there are several nearby. All in all a great...More
Dear Janet D,
Thank you for your question. The answer is yes with some restrictions. The hotel does allow dogs and cats. There is no fee unless there is damage done to the hotel or your pet causes a disturbance with other... More
Dear Janet D,
Thank you for your question. The answer is yes with some restrictions. The hotel does allow dogs and cats. There is no fee unless there is damage done to the hotel or your pet causes a disturbance with other guests that result in the hotel refunding money. In this case you are responsible for the money refunded. In addition, there can be no more than two pets per room, no pet may be over 45 pounds and they cannot be left unattended at any time (even if in a crate). You will need to fill out our pet release/contract. Pets are not allowed in any food or pool area.
We hope this answered all your questions. If not please let us know.