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Sheraton Suites Columbus

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Sheraton Suites Columbus
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541 Reviews from our TripAdvisor Community

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Showing 535: English reviews
Seattle, Washington
Reviewed 6 September 2014

Walking distance near cinema, restaurants and stores. Lots of parking space, open receiption area, the restaurant is not that great (better go across the street for other options like pizza, bars, chinese etc...), the room is large with sitting area, the workout facility is very small and little equipment. Good for 1-2 days business trip at most.

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Helpful?
Thank V H
chucg, Manager at Sheraton Suites Columbus, responded to this review

It is nice to hear that overall you enjoyed your visit to the hotel. We do have tons of restaurants right outside our door from high end places like Ruth Chris and Hyde Park to the good old grab and go places like Subway and Chipotle with so many types in between. We hope to see you again next time...

Lake Charles, Louisiana
Reviewed 1 September 2014

I book this hotel often thru a 3rd party. We love it here! the rooms are all suits so there is plenty of room for me to go to bed and my wife to stay up and study. There is plenty of good great dining near by. There are better quality hotels in Columbus but this one has the best...

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Helpful?
Thank JMurray71
chucg, Manager at Sheraton Suites Columbus, responded to this review

We appreciate your kind comments. The team strives to make every guest stay exceptional and we are glad to hear you enjoyed yours. We hope to see you again soon! Safe travels

New Jersey
Reviewed 1 September 2014

Let me start by saying I had a horrible experience trying to book another hotel, when I saw the rate here I was a little nervous because it was very low. Boy was I surprised! Check in was easy and smooth. I had my wallet in the car because we had been traveling and I grabbed the wrong thing, the...

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Helpful?
Thank kbendig
chucg, Manager at Sheraton Suites Columbus, responded to this review

Thank you so much for your feedback. We are so glad you enjoyed your stay. As for the 7 - 10 day hold, the hotel actually releases the hold on your account at checkout. The 7 - 10 day length of time is how long it can take your banking institution to credit your account. Some do it within a...

Berea, Ohio
Reviewed 28 August 2014

We stayed one night at the Sheraton Suites and the staff was just perfect. Upon arrival I asked for an upgrade and was put onto the Club Floor. The room was clean and inviting. The staff on the Club level was helpful and friendly. I would stay here again without fail. Thanks for a great stay.

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Thank Klabens
NY
Reviewed 25 August 2014

Stayed for 2 nights while movIng my son into OSU. Hotel is about 12 minutes from campus via highway and a little longer taking High St straight down. Parking is free and plentiful and check in was smooth. Room was clean and I really appreciated the layout which had a separate bedroom with an additional TV. Plenty of restaurants in...

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Helpful?
Thank raincheck10
chucg, Manager at Sheraton Suites Columbus, responded to this review

Dear Raincheck10, Thank you so much for the kind comments. We look forward to seeing you again soon!

Belpre, Ohio
Reviewed 19 August 2014

My friend and I were visiting Columbus for a girls week-end of shopping, dining and celebrating my Birthday. I made reservations at the Sheraton because I wanted a suite so we could have a little privacy. When we went to check in there were about 20 people in line at the check out desk...luckily we got there just before the...

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Helpful?
Thank Georgette B
chucg, Manager at Sheraton Suites Columbus, responded to this review

Dear Georgette B, Happy Birthday! We are so honored to have hosted your birthday getaway weekend! This area is a great central location for tons of shopping and dining. You will have to come back for the holidays and shop all weekend long! We hope to see you soon

Rochester, New York
Reviewed 17 August 2014

When I checked into the Sheraton Suites Columbus and went to our room, I was prepared for a poor experience given some of the poor reviews on various websites. While the hotel was not in the best condition I have ever seen, it was fine and is a great value on a revenue or points stay. Having a separate bedroom...

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Helpful?
1Thank Jeremy L
chucg, Manager at Sheraton Suites Columbus, responded to this review

Dear JeremyL, We are so sorry to hear that you had an unfavorable interaction with one of our team members during checkout. We understand how frustrating it can be when a little one is upset and crying and you are just trying to leave. In discussing this situation with our audit team member he was a little taken back. His...

Chicago
Reviewed 6 August 2014

It's a bit far from campus, but not too bad. I thought the hotel was a really good value. The build quality was nice and we enjoyed our stay. The wifi was just ok but that may have been due to our room location. The room was large and the staff was great. There were two pools and plenty of...

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Thank Procurare
chucg, Manager at Sheraton Suites Columbus, responded to this review

Thank you for taking to time to share your experience with us. We are glad to hear you enjoyed your stay. We look forward to see you again next time you are in town.

canada
Reviewed 6 August 2014

My husband is on a business trip in Columbus Ohio for 2 weeks. I booked him this hotel, based on price and value. I called the hotel, asking them if breakfast was included because I wanted my husband and brother in law to have it easy before having long days of work. The reservations lady informed me that if I...

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1Thank ron111111
chucg, Manager at Sheraton Suites Columbus, responded to this review

Dear ron111111, Wow. We are so sorry you had such a rough experience with Sheraton. While it is true that we cannot gurantee upgrades before arrival as you stated below it sound like the person you spoke to at the call center then stated she would guarantee it which is a little confusing. We have reached out to the Starwood...

Reviewed 5 August 2014

My family and I was going to visit the Ohio State Fair 8/1/2014 for the first time and I found the hotel on the internet. On arrival at the hotel, the lady at the desk on arrival had an attitude, and gave the wrong information about breakfast. When I called later, I got the same wrong information (7:00am- 11:00 am)....

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Helpful?
Thank traveler91750
chucg, Manager at Sheraton Suites Columbus, responded to this review

Dear traveler91750, We appreciate you taking the time to share with us your experience. We are sorry to hear you did not enjoy your stay at the hotel. It appears some of the confusion related to restaurant service times. The restaurant is open to order breakfast items until 11:00 AM but the buffet portion of breakfast closes at 10:00 AM....

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Sheraton Suites Columbus is close to Columbus International Airport, off Interstate 270 and Route 23, and attractions such as the #1 rated Columbus Zoo and Aquarium, COSI, and the Ohio Theatre. ... more   less 

Additional Information about Sheraton Suites Columbus

Address: 201 Hutchinson Ave, Columbus, OH 43235
Region: United States > Ohio > Columbus
Price Range: $161 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Columbus 3.5*
Number of rooms: 261
Reservation Options:
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Also Known As:
Sheraton Suites Columbus Hotel Columbus
Sheraton Columbus Hotel
Columbus Sheraton
Sheraton Suites Columbus Ohio
Hotel Style:
#45 Business Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Suites Columbus staff and other travellers.
2 questions
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Middlebury, Indiana
Arlington heights
over a year ago

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Questions? Get answers from Sheraton Suites Columbus staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher level of 9 stories. We were on level 8 and never heard a sound.”
 of 5 bubbles jeffa272, 29 Nov 2016 | Read review
“Looked at other websites, but went direct and got a good rate. So check all sites!”
 of 5 bubbles MagicmanOH, 28 Sep 2016 | Read review
“If you want a quiet stay, check to make sure sports teams aren't there.”
 of 5 bubbles JHR6829, 1 Aug 2016 | Read review
“Ask to not be near pet occupied rooms.”
 of 5 bubbles patheys, 28 Jul 2016 | Read review
“Not much of a view anywhere in the area, but I suppose the higher the better.”
 of 5 bubbles alacey007, 23 Jul 2016 | Read review
5 of 5