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Extended Stay America - Akron - Copley - East

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Extended Stay America - Akron - Copley - East
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32 Reviews from our TripAdvisor Community

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Showing 32: English reviews
Ohio City, Ohio
Reviewed 3 weeks ago via mobile

Nice clean room for sure, helpful staff, and a great room rate. There is nothing in the room that you'd think would be there given the kitchenette. No utensils, plates, nothing. Just bare cabinets. Breakfast is just coffee and granola bars. No pool or lobby area for families or groups. This is just a simple place so don't expect any...

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Helpful?
Thank thedude2001
Manager_11525, Manager at Extended Stay America - Akron - Copley - East, responded to this review

Thank you for taking the time to share your experience. It is great to see you received excellent accommodations that were to your liking for an affordable rate. In regards to your comments about the cookware, those are available at the front desk for guests. We will do a better job communicating that during check in. Thank you again for...

Akron, Ohio
Reviewed 19 September 2016

I stayed here for 3 nights. The room was very clean everything looked new. The staff was friendly and inviting. I enjoyed the quiet of the room. The only thing I was disappointed in was the internet speed. I was here to work and I was getting .68 mbps down. They suggested I pay an extra 9-10 bucks a night...

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Helpful?
Thank Bob_H03
Manager_11525, Manager at Extended Stay America - Akron - Copley - East, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. It is satisfying to read that you enjoyed the cleanliness of our room, our friendly staff, and the quiet atmosphere of our hotel. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in...

Campbell, California, United States
Reviewed 18 August 2016

I stayed there a week and it was just what I needed. A comfortable place to sleep, a small kitchen for me to re-heat leftovers from eating out. It was clean, the price was right and I was comfortable there.

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Helpful?
Thank Clark J
Manager_11525, Manager at Extended Stay America - Akron - Copley - East, responded to this review

We appreciate you taking the time to share your experience. It is great to hear that you were able to sleep comfortably with the provided accommodations and that you enjoyed the fully equipped kitchen. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

philadelphia
Reviewed 15 June 2016

The best thing was our room was immaculate and recently remodeled. We had a good bed, good a/c, and brand new appliances in our third floor room. It was very quiet. There was, however, no ready kitchen. We had to ask for everything, which was provided, only after asking at the front desk. We then carried upstairs hairdryer, pillow, and...

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Helpful?
1Thank havepetwilltravel
Manager_11525, Manager at Extended Stay America - Akron - Copley - East, responded to this review

Thank you for posting a review of our hotel. I'm glad that you found your room to be clean and quiet during your stay with us. Still, I apologize that our dishware policy did not meet your needs. Your comments will be useful as we continue to improve our guest experience. As well, I apologize that you had difficulties finding...

North Lewisburg, Ohio
Reviewed 6 June 2016

We got a super clean, comfortable , pet friendly room for under $70. The 're was some construction going on but it did not interfere with our stay Nice recliner in room.. Super nice staff. Free coffee and breakfast snacks

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Thank Jesse E
Reviewed 19 October 2015

Scheduled a multi night stay recently and only stayed 2 nights. Parts of the hotel reek of smoke especially the 3rd floor. Prostitution appears to be a cash cow for this location. No cameras except at the front desk, so the prostitutes let the johns in the side door. Management does not seem too concerned. I did not feel safe...

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2Thank Gordan D
Ohio
Reviewed 20 September 2015

My wife and I recently took our dog to the Eye Care for Animals for cataract surgery. By the way, great place for canine eye care, he sees quite well. Anyway, Found this place on line because they accept pets and couldn't be more pleased with service. From the reservations to the personal care they gave us we were pleasantly...

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Helpful?
Thank chloebear
Manager_11525, General Manager at Extended Stay America - Akron - Copley - East, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! I’m glad you enjoyed our friendly customer service and pet friendly policy. Once more, thank you for posting your review. We look forward to having you...

Chagrin Falls, Ohio
Reviewed 19 July 2015

This hotel is bare bones, but for the price it is decent. Although it doesn't have a fitness room having a full kitchen is a real treat when traveling and although the hotel was obviously understaffed the front desk clerk was polite and gave me the room/floor I asked for. Unlike some of the other reviews I read I did...

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Thank Amy T
Cortland, New York
Reviewed 13 November 2014 via mobile

Writing this review as I wait for a clerk to show up and check me in. Have reservation. No clerk. Sign on door back in 15/20 minutes( a typed sign so it happens often). It's been 50 minutes. Calling local number reaches a call center. Been on hold with 3 different people. 'Nough said.

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Helpful?
2Thank EnjoyEverySandwich
Manager_11525, Manager at Extended Stay America - Akron - Copley - East, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry to hear that your experience did not meet your expectations. I met with the team, and we discussed this to ensure that this is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We...

Reviewed 26 September 2014

WTH? OK, I can sympathize, as the hotel had a pipe burst the week before and they were down 12 rooms HOWEVER, there is an Extended Stay kitty corner across the street, and they didn't put us there? Now come on; that is just common sense. They would rather disappoint their customer and not lose the sale? How does that...

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Helpful?
1Thank MaryW2

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Akron - Copley - East

Address: 185 Montrose Ave West, Copley, OH 44321
Region: United States > Ohio > Copley
Price Range: $108 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Akron - Copley - East 2.5*
Number of rooms: 95
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Also Known As:
Extended Stay Copley
Copley Extended Stay
Extended Stay America Copley
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Akron - Copley - East staff and other travellers.
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Questions? Get answers from Extended Stay America - Akron - Copley - East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The WIFI is also bare bones (check email only) unless you upgrade to cable.”
 of 5 bubbles havepetwilltravel, 15 Jun 2016 | Read review
“Stay away from non-smoking floor(s)”
 of 5 bubbles gordand988, 19 Oct 2015 | Read review
“If you have a pet try to get room near the grass on the left side of entrance”
 of 5 bubbles chloebear, 19 Sep 2015 | Read review
“I would ask for a room on the third floor in the non smoking section since this hotel does NOT have good sound proofing.”
 of 5 bubbles Y5165BQamyt, 18 Jul 2015 | Read review
“Call first. Had I known last week that they were going to downgrade me and not let me know until I got here, I would have booked a different hotel”
 of 5 bubbles MaryW2, 25 Sep 2014 | Read review
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