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Hawthorn Suites by Wyndham Akron/ Fairlawn

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Hawthorn Suites by Wyndham Akron\/ Fairlawn
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257 Reviews from our TripAdvisor Community

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There are newer reviews for Hawthorn Suites by Wyndham Akron/ Fairlawn
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Showing 255: English reviews
Madison, Wisconsin
1 review
Reviewed 10 August 2016

We were traveling with my mom, who drew the short straw to sleep on the Murphy bed. It was a mess, we had to pull it out piece by piece. The oven wasn't clean, the ceiling fan had a layer of dirt on it, the property needs some attention. The location is nice, it's close to stores, shops and restaurants.

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank 699elizab
North Carolina
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 7 August 2016

I had a few issues with my original room, but Narkita, the sales manager, and everyone at the front desk, were SO SO amazing to deal with, that there is absolutely no question I would stay here again. The customer service was top notch!

Helpful?
Thank CopDocBlue
Columbus, Ohio
1 review
Reviewed 30 July 2016

Room was very comfortable. Housekeeping didn't do a great job preparing the room for the next guest however. There was good left in the fridge. Dirty rags in the sink. Trash left in the trash can from the previous guest. Other than that, staff were super nice. Bed was really comfortable. Things smelled clean.

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank jgarrett384
Narkita H, Director of Sales at Hawthorn Suites by Wyndham Akron/ Fairlawn, responded to this review

Dear jgarrett384, Thank you for your feedback, as we do use this to better our customer experience. I am sorry to hear that your room had several issues. I have instituted a room inspector to make sure that our guests are not checking into a room that is not properly cleaned. It was nice to hear that our staff was... More 

Cleveland, Ohio
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 July 2016

Stayed here very briefly. The front desk staff was very professional and kind. The units were far from what we expected. The unit was sort of cleaned; dust in the corners on the carpet. There was no cover available, just bed sheets. Our unit had bed bugs. Since there were no other units available, we checked out and had to... More 

Helpful?
1 Thank ron m
Saratoga Springs, New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 July 2016

Small village setup with the extended stay hotel feel. Quite a bit of work seems to be happening, but did not bother us during our stay. A/C decided to be very very noisy at 2 AM the last night of our stay ... Manager gave us half-a-night credit for the inconvinience! Location was very good, with many restaurants within walking... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Hilda A
Narkita H, Director of Sales at Hawthorn Suites by Wyndham Akron/ Fairlawn, responded to this review

Dear Hilda A, Thank you for visiting the Hawthorn Suites by Wyndham, located at 120 Montrose West Ave, Copley OH 44321. We are so happy that you enjoyed your stay with us! We are making many new updates to better our guests experience, I am happy that it didn't disturb your stay. I read how the staff was friendly and... More 

pennsylvania
2 reviews
Reviewed 29 June 2016

Stayed one night without incident. The property definitely could use updates. Discovered two days before staying there was a fire in one of the buildings last may but was already stuck with an early purchase reservation. Fire was probably caused by the oven as the one in our room was a gas range and the burners were all uneven... There... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank jessicasT6186AJ
Narkita H, Director of Sales at Hawthorn Suites by Wyndham Akron/ Fairlawn, responded to this review

Dear jessicasT6186AJ, Thank you for your feedback, as we do use these to help us improve our guest experience. I am sorry to hear your stay was not a pleasant one, but I am glad that it wasn't a bad stay; however, our goal is to hear you say it was a "great stay." We are doing many renovations and... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Hawthorn Suites by Wyndham Akron/ Fairlawn

Address: 120 Montrose West Avenue, Copley, OH 44321 (Formerly Stay Place Suites)
Region: United States > Ohio > Copley
Price Range: $90 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hawthorn Suites by Wyndham Akron/ Fairlawn 3*
Number of rooms: 112
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Also Known As:
Innplace Suites Akron Hotel Akron
Residence Inn Akron
Akron Residence Inn
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Questions & Answers

Questions? Get answers from Hawthorn Suites by Wyndham Akron/ Fairlawn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep it simple”
 of 5 bubbles Tialisa1, 2 Oct 2016 | Read review
“Don't stay here/”
 of 5 bubbles nanmm2014, 22 Sep 2016 | Read review
“Ask for an updated room.”
 of 5 bubbles DAARCH, 12 Sep 2016 | Read review
“Convenient to University of Akron”
 of 5 bubbles SigMarc3, 30 Mar 2016 | Read review
“Great stay I love this property--Especially Belinda”
 of 5 bubbles djsidosirus, 27 Mar 2016 | Read review
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