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Quality Inn & Suites Middletown - Franklin

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6475 Culbertson Rd, Franklin, OH 45005-5701
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveller (54)
Room & Suite (26)
Dining (6)
Travel safe during COVID-19
A note from Quality Inn & Suites Middletown - Franklin
Updated 02/06/20

About

#3 of 8 hotels in Franklin
Location
Cleanliness
Service
Value
The perfect hotel for any budget. Large size Rooms and Spacious bathrooms with all the amenities you come to expect.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Banquet room
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Meeting rooms
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English

Location

Full view
40Car recommended
Grade: 40 out of 100
24Restaurantswithin 1 km
0Attractionswithin 1 km
156Reviews0Q+A40Room tips
Traveller rating
  • 66
  • 37
  • 17
  • 15
  • 21
Time of year
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Language
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Popular mentions
chippewa1972 wrote a review Sep 2019
DeLand, Florida113 contributions15 helpful votes
We stay at Quality Inn's often. They are well kept up and a great value. This inn to no different. Good staff, great breakfast and nice rooms and public areas. Since my review needs be two hundred characters here it is ?????
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Date of stay: September 2019
Location
Service
Sleep Quality
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Highwayartist4u wrote a review Sep 2019
Sandusky, Ohio6 contributions2 helpful votes
Had 3 rooms for 8 days and was scheduled to stay 9 but done early. Still charged for 9 or rate was going raise after a week stay to nightly rate. Seriously? Breakfast was just ok , beds a bit stiff as well as pillows. One of my rooms the refrigerator did not work and asked first day to fix or change it out and that never happened. Plenty of parking even for big trucks and restaurants within walking distance. If rates were same for whole stay a great place but wont be back and wont suggest to my other crews.
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Date of stay: September 2019Trip type: Travelled on business
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LisaOhio wrote a review Jul 2019
Parma, Ohio294 contributions54 helpful votes
We've stayed here before and it was fine, but not this time. Check in at 4:30 pm was ok, except upon arrival we were told the pool was closed "by the manager for no particular reason" ( the outdoor pool was the only reason we chose this hotel over others, and there was clearly nothing wrong with it). When we came back to our room later that evening to sleep, my bed had DAMP sheets and pillowcases. Breakfast was terrible, you could see that there was clearly something very wrong with the waffle batter, the yogurt was rotten, the eggs were cold. The vending machines were all sold out of water but it doesn't tell you that until AFTER you put the money in, one machine only gave us back half our money. We won't stay here again. Oh, and there are signs in the room saying they will "sell you a clock or towel or sheet etc. for $25 since they are so popular" - news flash for Mr. Manager: anyone who can afford $90 a night doesn't need to steal your cheap towels and you should look elsewhere for people to blame. We definitely won't stay here again.
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Date of stay: July 2019
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: Stay somewhere else
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Lucille B wrote a review Jul 2019
Chatham-Kent, Canada2 contributions1 helpful vote
An amazing stay...great breakfast area where you can use the room to sit later in the day. Staff very friendly. Rooms spacious and comfortable. Price very reasonable. Well located close to shopping, restaurants etc.
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Review collected in partnership with Choice Hotels
Date of stay: July 2019Trip type: Travelled with family
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RrH80 wrote a review Jun 2019
Springfield, Missouri3 contributions
Spent hours finding the hotel, reserving and then confirming a King Bed Suite, No Smoking. However, someone in the Choice system changed our reservation to a smoking queen room. When we arrived, our room, a suite, had been given away. They gave us a queen no smoking room. This was not functional for us, so my husband spent at least an hour on the phone with the reservation line, trying to change it. No manager on site or available by phone and they did not make any correction or offer any compensation. The hotel blamed corporate and corporate blamed the hotel. We were told they regularly overbook. Had a child who was already very tired, so we took the incorrect room. When we asked them the next day to correct it , they told us that they don't even offer those 2 room suites on points or perhaps they would offer them if we paid the difference in costs. The problem was we made the reservation for that room on those points and confirmed it on the phone with a live representative. We were never given an opportunity or notified of any change. A couple of things needed repair, including quite a bit of rust in the pool area. The pool (in June) was not open all weekend. The hotel itself and breakfast were nice and staff that was present seemed to want to help. However, the problem with our room negated any positives for us, resulting in poor sleep for us at the beginning of our vacation. If your room selection is important, I suggest choosing another chain, as I will in the future.
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Review collected in partnership with Choice Hotels
Date of stay: June 2019Trip type: Travelled with family
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PRICE RANGE
US$66 - US$122 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western franklin, franklin best western
FORMERLY KNOWN AS
Country Hearth Inn Middletown
LOCATION
United StatesOhioWarren CountyFranklin
NUMBER OF ROOMS
86
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Frequently Asked Questions about Quality Inn & Suites Middletown - Franklin
What are some of the property amenities at Quality Inn & Suites Middletown - Franklin?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Quality Inn & Suites Middletown - Franklin?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Quality Inn & Suites Middletown - Franklin?
Guests can enjoy free breakfast during their stay.
Is parking available at Quality Inn & Suites Middletown - Franklin?
Yes, free parking is available to guests.
What are some restaurants close to Quality Inn & Suites Middletown - Franklin?
Conveniently located restaurants include Cracker Barrel Old Country Store, Olive Garden, and Bob Evans.
Are there opportunities to exercise at Quality Inn & Suites Middletown - Franklin?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Quality Inn & Suites Middletown - Franklin?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Quality Inn & Suites Middletown - Franklin?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Quality Inn & Suites Middletown - Franklin offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Quality Inn & Suites Middletown - Franklin?
Many travellers enjoy visiting Sorg Opera House (7.3 km).
Is Quality Inn & Suites Middletown - Franklin accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.