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SpringHill Suites Columbus Airport Gahanna

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SpringHill Suites Columbus Airport Gahanna
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151 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Columbus Airport Gahanna
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Showing 151: English reviews
Hurricane, West Virginia
Reviewed 2 November 2016 via mobile

This is the first time my family has stayed in this area. We will definitely return to this location and hotel. The staff was great, and always had a smile or friendly greeting when coming through the lobby. Coffee, tea and cocoa are available 24 hours, and is good for hotel coffee. The rooms were large, layed-out well, and clean....

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Helpful?
Thank dmariesunny
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank you for your review! We appreciate you taking the time to give us your feedback. We are glad to hear you enjoyed your stay. Thank you for staying with us! We cant wait to welcome you back next time you are in the Columbus area!

Glastonbury, CT
Reviewed 19 October 2016 via mobile

Nothing really bad and nothing really good. Hardly any services so you're on your own for food. There is a Kroger nearby that has alcohol. Hard to find parking spaces. Enough space in room to work. Tv has most channels.

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Helpful?
Thank BillL64
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank you for your review. We appreciate you taking the time to give us your feedback. Springhill Suites is a limited service hotel but we do offer complementary hot breakfast buffet in the mornings. We are also in close proximity to the Kroger grocery store and many restaurants for dinner options. Thank you for staying with us. Please come back...

Ohio
Reviewed 14 October 2016

The ADA room was large with a comfy king bed and both of us slept fine. The room was strangely laid out with a large open space right inside the door, which could easily accommodate a small table and chairs. There were 2 televisions in the room, close enough together that if you turned on one with the remote, both...

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Helpful?
Thank OhioLinda
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank for sharing your comments regarding your most recent stay with us. We appreciate your feedback and do apologize for not meeting your expectations. We have shared your review with the appropriate teams. We are glad to hear you enjoyed a quick and easy check in and our breakfast. We hope you stay with us again next time you are...

Reviewed 3 October 2016 via mobile

When you think Marriott, you think nice hotel. Not so much here. We checked in through the mobile app but they did not know about that and didn't find the check-in even though we had an email confirmation of the check-in. Front desk was not that friendly or inviting, kept their head down at the computer most of the time....

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Helpful?
Thank Latasha T
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank you for your review. We appreciate you taking the time to give us your feedback. We pride ourselves on delivering a memorable hotel experience, but unfortunately fell short during your check in. Please accept our sincere apology for not acknowledging your mobile check in and have your keys ready and waiting for your arrival. I am glad to hear...

Marietta, Ohio, United States
Reviewed 25 September 2016

Springhill is fairly new to my repertoire of hotel stays, though I have long been a platinum stayer with Marriott-- mostly Courtyard, sometimes full service Marriott, sometimes others. My first experience with Springhill Suites was on the tram line of the Atlanta Airport in 2015. I absolutely loved it. Spacious, super modern, simple, easy in easy out. I've stayed in...

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Helpful?
1Thank Scott T
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

We pride ourselves on delivering a memorable hotel experience, but unfortunately have fallen short. Please accept our sincere apology for the making your feel devalued by the lack of acknowledgment when you arrived to the hotel. I hope to have the opportunity to better your experience with us next time you are in the Columbus area. Thank you for your...

Tuscaloosa, Alabama
Reviewed 18 September 2016 via mobile

Rooms are suites so have microwave and fridge and stuff. Our room had an ironing board but no iron. Free wifi and free breakfast (had eggs and another hot item that varied) which was primarily continental type stuff

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Helpful?
Thank alr9284
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank you for your review! We appreciate you taking the time to give us your feedback. We are glad to hear you enjoyed your stay and breakfast! I apologize there was no iron in your room when you arrived. Thank you for staying with us! Please come back and see us next time you are in the Columbus area.

Lodi, California
Reviewed 7 September 2016 via mobile

The rooms are nice size, the beds were comfortable and the staff is friendly and accommodating. The AC was only so so. It got too warm before it kicked on and then too cold before it stopped. It was also a little noisy. Overall it was a good value and I would stay there again.

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Helpful?
Thank egregclark
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank you for your review! We appreciate you taking the time to give us your feedback. We are glad to hear you enjoyed your stay. Thank you for letting us know about the AC issues. This has been addressed by our maintenance department. Thank you for staying with us!

Troy, Ohio
Reviewed 22 August 2016

This is my go to Hotel, Love Springhill Suites and quality that comes with Marriott brand. But this hotel is bad shape and NOT Marriott quality it all. The hotel is very worn. The first room had a bug and the second room the mattresses were stained. We left without staying. This Hotel is run by another company.

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Helpful?
Thank Troycub
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Dear Troycub, We pride ourselves on delivering a memorable hotel experience, but unfortunately have fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you experienced. I am unable to find any details about when you checked in and would appreciate more details so that we can make the necessary changes. Please give...

tampa, fl
Reviewed 13 August 2016

I stayed at this hotel several times over the course of a couple months and the service was consistently very good. The staff is very quick to address any concerns and made the effort to remember repeat guests and offer nice little perks. The rooms probably need to be updated soon as some have a musty smell and feel to...

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Helpful?
Thank chuckd21x
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank for sharing your comments regarding your most recent stay with us. We appreciate your feedback and do apologize for not meeting your expectations. We have however shared your review with the appropriate teams within our hotel to not only recognize them for great service, but for the need to look at our hotel from your perspective. Thank you again,

Western NY
Reviewed 27 July 2016

The SpringHill is a convenient location for us. The rooms are nice, the breakfast is good and they do not allow pets. They are slightly higher priced but it could be due to the location or events going on is the area. We plan on staying again in August.

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Helpful?
Thank A5513FWjamess
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank you for your review! We appreciate you taking the time to give us your feedback. We are glad to hear you enjoyed your stay and breakfast! We cant wait to welcome you back in August. Thank you for staying with us!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about SpringHill Suites Columbus Airport Gahanna

Address: 665 Taylor Road, Gahanna, OH 43230
Region: United States > Ohio > Gahanna
Price Range: $180 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Columbus Airport Gahanna 3*
Number of rooms: 80
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Also Known As:
Springhill Suites Columbus Airport Gahanna Hotel Gahanna
Springhill Suites Gahanna
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Questions & Answers

Questions? Get answers from SpringHill Suites Columbus Airport Gahanna staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Grounf floor rooms give easier access to pool”
 of 5 bubbles ExpertComptable, 5 Jan 2017 | Read review
“My room was away from the elevators.”
 of 5 bubbles travelerSharon, 22 Dec 2016 | Read review
“Ask for a room NOT facing the airport runways if you're sensitive to noise.”
 of 5 bubbles Futboltravelers, 16 Nov 2016 | Read review
“Stay somewhere else . . .”
 of 5 bubbles MatthewW672, 8 Jul 2016 | Read review
“We like non adjoining, not near the elevator or ice machine. Which could apply to most facilities.”
 of 5 bubbles cherylb-rn, 28 Jun 2016 | Read review
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