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All reviewshonor systemfront deskfree laundrylarge refrigeratorlaundry rooman extended stayfull kitchenbed was very comfortablethe check in processearly flightcolumbus airportlending lockera nice place to stayfavorite hotelthe ground floorchecking outhickory house
This is an older property but it's comfortable and welcoming to wayward travelers such as myself. After spending twelve hours on the road and arriving later in the evening, I was quite relieved to settle in for the night. The front desk clerk, Trista, was...More
1 Thank Noah R
Response from Holly B, Front Office Manager at Candlewood Suites Columbus AirportResponded 24 November 2015
Thank you so much for your awesome review! We are very happy that you recognize what a rock star Trista is!! We hope that you return to see us if you are ever in the area!
We had a reservation for here on a Saturday night, held by a credit card. When we checked in, we were told that our room was not available. Didn't understand how that was possible, but the only answer we received was that they were overbooked....More
2 Thank bmaver64
Response from Anthony M, Employee at Candlewood Suites Columbus AirportResponded 26 October 2015
Thank you so much for taking your time to review your experience. We are very sorry that we fell short in meeting your expectations. This is not an experience that we want our guest to have. Please contact me directly @ firstname.lastname@example.org if you would...More
This is a typical Candlewood Suites, which means there is no pool or breakfast, but you benefit from a small kitchen in every room. My stay here was just one night after arriving at CMH. I was not recognized as a Spire Elite and was...More
1 Thank ajnuff
Management response:Responded 26 October 2015
Thank you so much for taking your time to review your experience. We are very sorry that we fell short in meeting your expectations. We will be retraining our front desk staff to give our IHG Rewards members the appropriate recognition that they deserve, we...More
This hotel was only okay. I needed somewhere near the airport to stay, and this was the best available. It was $124 for a basic suite with a kitchenette. Nice that it has a recliner in the room. Overall, it was okay, but only okay....More
Response from Anthony M, Front Office Manager at Candlewood Suites Columbus AirportResponded 26 October 2015
Thank you for taking the time to review your stay. We appreciate your feed back and will review your comments with our staff as we rely on you, our valued customer to use your feedback to make us better!
This hotel is just an average 2 star hotel. There is often an absence of a front desk clerk. There is no maid service for a two night stay. The beds sleep ok. There are plenty of towels and the rooms are updated. The kitchen...More
1 Thank Vetskidog
Response from IHGCare, Guest Relations Manager at Candlewood Suites Columbus AirportResponded 24 October 2015
Thank you for taking the time to review your recent stay. Although you only found our hotel at its average best, I highly appreciate your kind feedback. I am very confident that our management will continue to do their best to achieve complete...More