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Holiday Inn Express & Suites Columbus Airport

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Holiday Inn Express & Suites Columbus Airport
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77 Reviews from our TripAdvisor Community

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Showing 75: English reviews
Gurnee, Illinois
Reviewed 5 days ago NEWvia mobile

Another decent holiday inn express and suites located really close to Columbus airport. Friendly staff when i checked in. Rooms are nice, got upgraded to a suite as i am a high level ihg member. Clean pretty well maintained. It's a budget hotel but nice. I would stay here again when i am in columbus...

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Helpful?
Thank Michael G
Austin, Texas
Reviewed 3 weeks ago

The hotel in itself isn't anything fancy -- it was clean, comfortable, and carried a slew of TV channels, but otherwise pretty basic. But the staff is AMAZING. I was under the weather and they helped me with an early check-in, late check-out, dinner delivery, and a number of other things. They were friendly, knowledgeable, and aimed to please. I...

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Helpful?
Thank rebeccade421
NYC
Reviewed 2 October 2016 via mobile

I've stayed in this hotel a number of times without a problem. Not this time. I was bitten by 2 beds bugs while staying in room 213. Avoid that room! Luckily I was given another room and did not have problems, but I won't be staying here again.

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Helpful?
Thank sebibond1
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Columbus Airport, responded to this review

Dear sebibond1, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean, and superior accommodations. However, we regret to read your experience about the room received. The situation you have described is definitely not what...

Lawton, Oklahoma
Reviewed 23 August 2016 via mobile

Stayed here because it is close to the airport. They offer a free shuttle bus to the airport. My room was clean and the bed was very comfortable. We left before the breakfast was ready. The staff was very friendly and answered all my questions. Will stay here again.

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Helpful?
Thank Foghorn13db
Aurora, Illinois
Reviewed 28 June 2016

Nice hotel, tucked away in a quiet section of Gahanna, Ohio but just 3 miles from CMH. Free breakfast and nice room amenities. Staff was friendly and efficient. We requested, and got, a first floor room and it was clean and neat. Beds were comfortable with extra pillows. Bathroom was immaculate. We (wife and I) were travelling with our Service...

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Helpful?
Thank Robert M
Maine
Reviewed 15 June 2016

I want to start by saying that this hotel has excellent people at the front desk. This review is in no way indicative of the job they do. But I can't give this hotel a good rating. First off, there were 2 spiders on my bed when I got into my room. I'm not afraid of spiders, but "what has...

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1Thank SoxWin09
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Columbus Airport, responded to this review

Dear SoxWin09, Thank you so much for taking the time to write a review about your experience with us. We value your loyalty to our brand and hotels. We are delighted to hear that you found our staff good and excellent. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all...

Reston, Virginia
Reviewed 30 May 2016

I was here for business, so I stayed a night and then taught a class the next day. It was an excellent experience. The staff: Dave at the front desk also picked me up at the airport, Anne at the front desk, Steve in maintenance and Josephine who did the breakfast were all outstanding and really made the visit!! The...

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Thank js4343
PA
Reviewed 4 May 2016

I checked many hotels at the Port Columbus Ohio airport. I needed a shuttle as my daughter was coming in on a late( 11:45 pm) flight. I was suprised that many of the hotel chains did not provide any shuttle service. I read the reviews on trip advisor and after speaking with the front desk about the shuttle, I booked...

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Helpful?
Thank poolprincessPa
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Columbus Airport, responded to this review

Dear poolprincessPa, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our rooms to be clean and comfortable. However, we would like to apologize for the inconvenience caused by the noise level and for falling short of your expectations regarding our heating and air-conditioning system. We...

Melbourne, Australia
Reviewed 25 April 2016

We arrived at hotel , the reception staff were pleasant and helpful, the rooms were clean, carpets clean, fresh ,complimentary fresh cookies were at reception . Clean and working clothes washers and dryers, cooked breakfast, free shuttle to airport

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1Thank roknjan
Carlisle, Pennsylvania
Reviewed 11 April 2016

Upon walking into the room, there was a slight sulphur/sewer smell coming from the bathroom. It wasn't overpowering, so I let it go. The room was clean- but the mattress of the king sized bed was rock hard, not supportive, and horribly uncomfortable. We were on the second floor, facing the front of the building. The black out curtains didn't...

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Helpful?
Thank Jillsybean
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Columbus Airport, responded to this review

Dear Jillsybean, Thank you for taking the time to review our hotel. Allow me to apologize for any inconvenience you may have experienced due to our beds and black out curtains. It is truly regrettable that this has affected your overall satisfaction with our hotel. Rest assured that your comments are taken into serious account and these concerns you have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come join us at the Holiday Inn Express & Suites Columbus Airport in the beautiful city of Gahanna, Ohio. We are conveniently located just off of Hamilton Road and I-270, making travel to any of Columbus numerous locations a breeze. Port Columbus International Airport, the Easton Town Center, and Gahanna's Creekside outdoor dining and recreation are just a few of the locations that are all within 10 minutes from us. Other office and medical facilities close by include American Electric Power, DFAS, DSCC, OSU Heart Center-Gahanna, and Mount Carmel East. There are dozens of Columbus top attractions located within 20 to 25 minutes; COSI, the Columbus Zoo, the Short North, Nationwide Arena, Polaris, Germain Amphitheater and many more. ... more   less 

Additional Information about Holiday Inn Express & Suites Columbus Airport

Address: 460 Waterbury Ct, Gahanna, OH 43230-3450
Region: United States > Ohio > Gahanna
Price Range: $163 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Columbus Airport 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Holiday Inn Express Gahanna / Columbus Airport e Hotel Gahanna
Holiday Inn Gahanna
Gahanna Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Columbus Airport staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Express & Suites Columbus Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Handicap rooms are available.”
 of 5 bubbles 431deborahm, 27 Jun 2016 | Read review
“Great value”
 of 5 bubbles roknjan, 24 Apr 2016 | Read review
“great place to stay for an early flight free shuttle at 4am amazing”
 of 5 bubbles Robininsky, 26 May 2015 | Read review
“The 4th floor seemed to be the quietest of all floors. When we stayed the 1st, 2nd and 3rd floors were full of loud children.”
 of 5 bubbles K6839LTmelissaw, 19 May 2015 | Read review
“Get to breakfast early.”
 of 5 bubbles newlifemac, 6 Apr 2014 | Read review
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